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Susan Feldman
Research Vice President, Search and Discovery Technologies

Team: Digital Marketplace and New Media
Directions Presenters
IDC Predictions Team
Worldwide Software Research
Susan Feldman directs IDC’s Content Technologies Group, and specializes in research on search and discovery software and digital marketplace technologies and dynamics. The Content Technologies group tracks and analyzes software that manages, organizes, maintains, archives, distributes and creates access to unstructured information in any format. New research on the digital marketplace and its requirements for technology infrastructure was added in 2006. Ms. Feldman’s area of specialization includes market research on search engines, text analytics, unified access to information, categorization and other information retrieval technologies, as well as digital marketplace dynamics. The Digital Marketplace program, in addition to search engines and search engine optimization and analytics, also studies the dynamics for the emerging advertising-driven digital marketplace. It analyzes the opportunities for and threats to IT vendors and online content providers. The underlying technology for doing business online is covered by this program.

Ms. Feldman won the 2003 James Peacock Research award at IDC for her work on modeling and forecasting the search and retrieval technology markets, and an Innovation Award from IDC in 2007 for developing a new research program on the digital marketplace. Her current work includes creating an interactive model for the digital marketplace. She has written and edited numerous articles and books about the Internet and information retrieval technology for which she has won several national and international awards. Before coming to IDC in 2000, Ms. Feldman was President for twenty years of Datasearch, an independent information consulting firm, where she consulted on new retrieval technologies such as natural language processing, search engines, usability of online systems, and digital libraries. She wrote the chapter on search engines for the 1999 volume of the Encyclopedia of Library and Information Science and was the first editor of the IEEE Computer Society's Digital Library News. She has designed and taught courses and workshops in information science and is a frequent speaker at conferences. She is a former president of the Association of Independent Information Professionals, and an advisory board member for several conferences and organizations.

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IDC Links more

Autonomy to Acquire CA's Information Governance Business
Melissa Webster, Susan Feldman, Vivian Tero, Laura DuBois
Jun 2010 - Doc # lcUS22378310      IDC Link
On June 9, Autonomy (LSE: AU.L) announced its intent to acquire CA Technologies' Information Governance business. Terms were not disclosed; according to Autonomy, the impact of this acquisition (on revenue and on profits) will not be materi ...
Dassault Systèmes Acquires Exalead for a 3D View of the Business
Susan Feldman
Jun 2010 - Doc # lcUS22376210      IDC Link
On June 9th, Dassault Systèmes (DS) announced their intention to acquire Exalead, a search vendor based in France, with offices in the US, the UK, Germany, Spain and the Netherlands. The sale, for €136.5M, will close by the end of June. Thi ...

Analyst Research more

Where Do Information Workers Look for Information?
Susan Feldman
Sep 2010 - Doc # 224645      Survey
This IDC study reports the results of an IDC survey on the tools and sources that information workers use to find information. This study compares the results with those from a similar survey done in 2008. Patterns of information seeking ...
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Worldwide Collaborative Content Workspace 2010–2014 Forecast and 2009 Vendor Shares:The Consolidation Continues
Al Hilwa, Melissa Webster, Erin Traudt, Susan Feldman, Robert P. Mahowald
Jul 2010 - Doc # 224211      Market Analysis
This IDC study discusses the collaborative content workspace (CCW) market, which is an IDC competitive market that rolls up four IDC functional markets: content management, team collaborative applications, search and discovery, and enter ...
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Appearances

Making the Most of a Bright Spot: The Search and Discovery Market
San Mateo, CA United States
October 30, 2009