Analyst Profile Detailed
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Susan Feldman
Research Vice President, Search and Discovery Technologies
Team:
Content Technologies
Digital Marketplace and New Media
Directions Presenters
Enterprise Workplace
IDC Predictions Team
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Susan Feldman directs IDC’s Content Technologies Group, and specializes in research on search and discovery software and digital marketplace technologies and dynamics. The Content Technologies group tracks and analyzes software that manages, organizes, maintains, archives, distributes and creates access to unstructured information in any format. New research on the digital marketplace and its requirements for technology infrastructure was added in 2006. Ms. Feldman’s area of specialization includes market research on search engines, text analytics, unified access to information, categorization and other information retrieval technologies, as well as digital marketplace dynamics. The Digital Marketplace program, in addition to search engines and search engine optimization and analytics, also studies the dynamics for the emerging advertising-driven digital marketplace. It analyzes the opportunities for and threats to IT vendors and online content providers. The underlying technology for doing business online is covered by this program.
Ms. Feldman won the 2003 James Peacock Research award at IDC for her work on modeling and forecasting the search and retrieval technology markets, and an Innovation Award from IDC in 2007 for developing a new research program on the digital marketplace. Her current work includes creating an interactive model for the digital marketplace. She has written and edited numerous articles and books about the Internet and information retrieval technology for which she has won several national and international awards. Before coming to IDC in 2000, Ms. Feldman was President for twenty years of Datasearch, an independent information consulting firm, where she consulted on new retrieval technologies such as natural language processing, search engines, usability of online systems, and digital libraries. She wrote the chapter on search engines for the 1999 volume of the Encyclopedia of Library and Information Science and was the first editor of the IEEE Computer Society's Digital Library News. She has designed and taught courses and workshops in information science and is a frequent speaker at conferences. She is a former president of the Association of Independent Information Professionals, and an advisory board member for several conferences and organizations.
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Bing Maps Ushers in the Decade of the Interface
Susan Feldman
Dec 2009 - Doc # lcUS22107109
IDC Link
On December 2nd, Microsoft's Bing launched its new Bing Maps. Although it is still in beta mode, Bing Maps has already gained kudos from the media. IDC believes that this new Microsoft endeavor may have a profound effect on how we expect to ...
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Worldwide Information Access, Analysis, and Management Software 2010 Top 10 Predictions
Susan Feldman, Melissa Webster, Dan Vesset, Caroline Dangson, Henry D. Morris, Brian McDonough
Jan 2010 - Doc # 221579
Top 10 Predictions
This IDC study presents 10 predictions for the information access, analysis, and management software market in 2010. 2010 could well prove to be a seminal year for information access, analysis, and management software market. T ...
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