Team: Canada Research
Canadian Software Team
Worldwide Software Research
Nigel Wallis is IDC Canada's Research Director for Vertical Markets and New Initiatives. Based in Ottawa, Nigel leads IDC Canada's Vertical Markets research program for the Canadian market. In 2014, this research program covers energy, retail & wholesale, manufacturing, government, financial services and healthcare as well as custom projects and consulting. He delivers research covering these markets with a particular focus on CIO preferences, technology deployment plans and business priorities. Current research projects focus on assisting companies with building successful vertical entry strategies.
Previously, Nigel was responsible for the Enterprise Applications practice, in which his portfolio included the software component of Cloud Computing, Big Data and Analytics, Social Business and Mobile Applications. He lead the sizing, forecasting and competitive analysis of over 50 different functional software markets, including enterprise applications such as ERP, CRM, & SCM as well as collaborative solutions, content management, middleware, databases, and application development platforms.
He regularly speaks at industry events in Canada to software vendors, partners and customers where he advocates for greater investment in innovation by Canadian enterprises through increased adoption of information technology. Mr. Wallis is often quoted in the general and industry press.
Follow Nigel on Twitter! @nigelwallis
State of Social Business in Canada, 2013
Dec 2013 - Doc # CA14ECA13 Survey
This IDC study looks at the findings of IDC Canada's 2013 BITAP n1 survey on internal social business in Canada. IDC examines the adoption of a number of different social technologies, comparing executive and manager ...purchase document
State of CRM Applications in Canada, 2013
Thomas Dyer, Nigel Wallis
Dec 2013 - Doc # CA9ECA13 IDC Presentation
This IDC Presentation discusses the state of customer relationship management (CRM) applications within Canadian enterprises. It considers the current adoption of sales, marketing, customer service, and contact centre software as well as ...purchase document