RETAIL Analyst Profile
Team: Mobile and Wireless
As Research Director for IDC Retail Insights, Leslie Hand provides fact-based research and analysis for IDC Retail Insights Supply Chain, Merchandising and Demand Management service. She also provides thought leadership on Sustainability, IT for Green and RFID.
In her 25+ years in retail information technology she has guided strategy, development and implementation efforts in supply chain, demand planning, merchandising, point-of-sale (POS), integration and retail back-office applications in a variety of retail segments including grocery, drug store, and specialty. She leverages this experience to provide relevant advice to retailers and technologists on technology, technology strategy, and business processes.
Ms. Hand regularly contributes to the Retail PLM and Sourcing blog in the IDC Retail Insights Community (http://idc-insights-community.com/retail). Her Twitter handle is lesliehand.
Ms. Hand has a wealth of experience in small and large retailers, ranging from managing store systems and IT operations in the mid-1980's for a drugstore and specialty retailer, to heading IT for a new division of a tier 2 retailer in the 1990's, leading in the selection, implementation and support of the full range of store and central technologies, and culminating in a Global IT strategy role for a top global grocer.
Immediately prior to joining IDC Retail Insights, Ms. Hand was the Director of Global RFID Strategy and the Solutions Center for Ahold. In this position, she was responsible for defining and communicating the long-term Global RFID (EPC) vision and strategy, developing proof of concepts collaboratively with cross-functional business teams, actively engaging in EPC standards development (EPCGlobal) and managing Global Data Synchronization (GDS) supplier on boarding and adoption. In addition, she was also a key contributor to SOA integration initiatives and the standardization of the application portfolio among the regional operating companies.
Ms. Hand is a frequent speaker at industry and technology vendor events and is regularly quoted in the business, technology, and trade press. She holds a bachelors degree from the University of Pennsylvania.
Download Leslie Hand's Bio in pdf format.
Best Practices: Enabling Manufacturer-Retailer Collaboration to Serve the Omni-Channel Consumer in 2014
Simon Ellis, Leslie Hand, Kimberly Knickle
Mar 2014 - Doc # MI247175 Best Practices
This IDC Manufacturing Insights report analyzes how consumer products manufacturers are applying existing and new investments to improve collaboration and customer service and to become their customers' partner of choice.: "We belie ...purchase document
Perspective: NRF 2014 Writes Omni-Channel Retail's Musical Score
Greg Girard, Leslie Hand, Robert Parker, Spencer Izard, Luca Bonacina
Feb 2014 - Doc # RI246725 Perspective
This IDC Retail Insights Perspective provides a review of NRF 2014. NRF 2014 served up 3+ days of experience and evidenced that omni-channel retail runs on the Four Horsemen of mobility, big data and analytics, social business, and cloud ...purchase document
|NRF 2014 Writes the Music for Omni-Channel Retail|
|Framingham, MA United States|
|February 18, 2014|
|IDC Retail Insights 2014 Predictions: Worldwide Retail|
|Framingham, MA United States|
|December 10, 2013|