RETAIL Analyst Profile
As Research Director for IDC Retail Insights, Leslie Hand provides fact-based research and analysis for IDC Retail Insights Supply Chain, Merchandising and Demand Management service. She also provides thought leadership on Sustainability, IT for Green and RFID.
In her 25+ years in retail information technology she has guided strategy, development and implementation efforts in supply chain, demand planning, merchandising, point-of-sale (POS), integration and retail back-office applications in a variety of retail segments including grocery, drug store, and specialty. She leverages this experience to provide relevant advice to retailers and technologists on technology, technology strategy, and business processes.
Ms. Hand regularly contributes to the Retail PLM and Sourcing blog in the IDC Retail Insights Community (http://idc-insights-community.com/retail). Her Twitter handle is lesliehand.
Ms. Hand has a wealth of experience in small and large retailers, ranging from managing store systems and IT operations in the mid-1980's for a drugstore and specialty retailer, to heading IT for a new division of a tier 2 retailer in the 1990's, leading in the selection, implementation and support of the full range of store and central technologies, and culminating in a Global IT strategy role for a top global grocer.
Immediately prior to joining IDC Retail Insights, Ms. Hand was the Director of Global RFID Strategy and the Solutions Center for Ahold. In this position, she was responsible for defining and communicating the long-term Global RFID (EPC) vision and strategy, developing proof of concepts collaboratively with cross-functional business teams, actively engaging in EPC standards development (EPCGlobal) and managing Global Data Synchronization (GDS) supplier on boarding and adoption. In addition, she was also a key contributor to SOA integration initiatives and the standardization of the application portfolio among the regional operating companies.
Ms. Hand is a frequent speaker at industry and technology vendor events and is regularly quoted in the business, technology, and trade press. She holds a bachelors degree from the University of Pennsylvania.
Download Leslie Hand's Bio in pdf format.
Team: Mobile and Wireless, Retail Insights,
Perspective: Risk, Reward, and Resilience for Retailers and the Role of New Technologies
Leslie Hand, Kimberly Knickle
Apr 2014 - Doc # RI247810 Perspective
This IDC Retail Insights Perspective is for retailers that would like to understand how resiliency is supported by new technologies such as big data and analytics, cloud computing, mobile devices and applications as well as the networks ...purchase document
Perspective: ThirdLove — At the Intersection of 3D Modeling, Mobile, and Personalized Product Assortment
Mar 2014 - Doc # RI247765 Perspective
This IDC Retail Insights Perspective is for retailers that would like to understand how 3D modeling and mobile technologies are radically impacting how consumers find and buy personalized products. purchase document
|New Consumer Expectations and Impact on Banking, Healthcare, and Retail|
|Framingham, MA United States|
|April 16, 2014|
|NRF 2014 Writes the Music for Omni-Channel Retail|
|Framingham, MA United States|
|February 18, 2014|