Roger Ling is a IDC’s Research Manager specializing in IT Services research for the ASEAN Services Research Group based in Kuala Lumpur. He leads the ASEAN Services Research Group, which includes Project-Oriented Services and Outsourcing and Support Services. In this role, he delivers IT solutions market insights as well as competitive insights across the professional IT services market in ASEAN. In his previous role as the Software Research Manager for ASEAN, he led a team of local analysts to provide market insights for the Software Market across ASEAN.

Prior to joining IDC, Roger was with Microsoft's Dynamics business unit, where he was involved in channel management of the Microsoft Dynamics channel in Malaysia with a strong focus on growing the installed base. During his tenure, the local business unit achieved one of the highest maintenance renewal rates in the Asia/Pacific region, while at the same time, achieving Microsoft's coveted Yellow Jersey Award, which is presented to the fastest growing local business units worldwide. 

Roger graduated from the University of Southern Queensland (Australia) with a Bachelor's degree in Information Technology.