Research Manager, EMEA
Gaia Gallotti is research manager for IDC Energy Insights Europe, Middle East and Africa region. Gallotti leads the "European Utilities IT and Operational Technologies" advisory service for IDC Energy Insights. She joined the IDC Energy Insights group in 2007, after joining IDC in 2006. Since then, she has become a recognized independent industry analyst across Europe in the utilities domain. Gallotti's knowledge of the utilities industry enables her to support clients with market research, ad hoc consulting activities, and honoraria. She is based at the IDC Italy office in Milan.
Gaia Gallotti has over eight years of experience in the European utilities industry, and her expertise covers a wide range of industry-specific themes, including smart energy, distributed generation, smart cities, smart grids, smart metering, smart customer operations, electric mobility, and energy efficiency. She has also gained in-depth knowledge of utility trends regarding cloud, mobility, Big Data and analytics, and social media.
Gallotti is bilingual Italian-English, fluent in French, and proficient in Mandarin Chinese.
2006 — University of Puget Sound — USA: BA double major in international business and international affairs with China
2004 — Beijing Foreign Studies University, China PRC
2004 — Dong Hai University, Taiwan
Speaker and moderator at industry conferences as well as quoted analyst in media.Team: Cloud Computing, EMEA Industry Solutions, Energy Insights,
Business Strategy: Shedding Light on Social Media Practices in Utility Customer Operations
Jean-François Segalotto, Roberta Bigliani, Gaia Gallotti
Nov 2014 - Doc # EISC03W Business Strategy
This IDC Energy Insights Business Strategy sheds light on the current adoption of social business and the general use of social media by companies in the utilities retail business, as well as on future expectations about such use. Levera ...purchase document
Utilities Smart Customer Operations Quarterly Update: July–September 2014
Roberta Bigliani, Gaia Gallotti, Luiza Semernya
Oct 2014 - Doc # EISC54W Perspective
This IDC Energy Insights Perspective provides a quick one-stop-shopping overview of major business developments, new financing deals, major projects and pilots, major ICT and operational technology contract wins, and ICT product announce ...purchase document
|IDC FutureScape: Worldwide Utilities 2015 Predictions|
|Framingham, MA United States|
|December 17, 2014|