Research Manager, EMEA
Gaia Gallotti is research manager for IDC Energy Insights Europe, Middle East and Africa region. Gallotti leads the "European Utilities IT and Operational Technologies" advisory service, which provides full coverage of the utility industry value chain. She joined the IDC Energy Insights in 2007, after joining IDC in 2006. Since then, she has become a recognized independent industry analyst across Europe in the utilities domain. Gallotti's knowledge of the utilities industry enables her to support clients with market research, ad hoc consulting activities, and honoraria. Her area of expertise includes business and IT issues relevant to the utilities, as well as digital transformation, customer experience, Big Data and Analytics, Mobility, and Internet of Things, IT and Operational Technologies integration.
Gallotti is also an active member of IDC’s European Digital Transformation Strategies practice.
She is based at the IDC Italy office in Milan
Gaia Gallotti has over nine years of experience in the European utilities industry, and her expertise covers a wide range of industry-specific themes, including smart energy, distributed generation, smart cities, smart grids, smart metering, smart customer operations, electric mobility, and energy efficiency.
Gallotti is bilingual Italian-English, fluent in French, and proficient in Mandarin Chinese.
2006 — University of Puget Sound — USA: BA double major in international business and international affairs with China
2004 — Beijing Foreign Studies University, China PRC
2004 — Dong Hai University, Taiwan
Speaker and moderator at industry conferences as well as quoted analyst in media.Team: EMEA Industry Solutions, IDC Energy Insights,
Western Europe Utilities Industry IT Spending 2015–2020 Forecast
Gaia Gallotti, Roberta Bigliani
Sep 2016 - Doc # EMEA40125716 Pivot Table
To download the Pivot Table, please click on the attachment below.: This IDC Energy Insights Pivot Table provides an overview of IT spending trends and forecast for the Western European utilities sector for 2015–2020. ...purchase document
Perspective: Utilities Smart Customer Operations Quarterly Update: April–June 2016
Luiza Semernya, Gaia Gallotti, Roberta Bigliani
Aug 2016 - Doc # EMEA41626716 Perspective
This IDC Energy Insights Perspective analyzes the worldwide smart customer operations in the energy sector and outlines major customer care, billing, and analytics contracts, customer engagement, smart metering, emobility developments, a ...purchase document