Research Manager, EMEA
Gaia Gallotti is research manager for IDC Energy Insights Europe, Middle East and Africa region. Gallotti leads the "European Utilities IT and Operational Technologies" advisory service, which provides full coverage of the utility industry value chain. She joined the IDC Energy Insights in 2007, after joining IDC in 2006. Since then, she has become a recognized independent industry analyst across Europe in the utilities domain. Gallotti's knowledge of the utilities industry enables her to support clients with market research, ad hoc consulting activities, and honoraria. Her area of expertise includes business and IT issues relevant to the utilities, as well as digital transformation, customer experience, Big Data and Analytics, Mobility, and Internet of Things, IT and Operational Technologies integration.
Gallotti is also an active member of IDC’s European Digital Transformation Strategies practice.
She is based at the IDC Italy office in Milan
Gaia Gallotti has over nine years of experience in the European utilities industry, and her expertise covers a wide range of industry-specific themes, including smart energy, distributed generation, smart cities, smart grids, smart metering, smart customer operations, electric mobility, and energy efficiency.
Gallotti is bilingual Italian-English, fluent in French, and proficient in Mandarin Chinese.
2006 — University of Puget Sound — USA: BA double major in international business and international affairs with China
2004 — Beijing Foreign Studies University, China PRC
2004 — Dong Hai University, Taiwan
Speaker and moderator at industry conferences as well as quoted analyst in media.Team: EMEA Industry Solutions, Energy Insights,
Perspective: Utilities Smart Customer Operations Quarterly Update: April–June 2016
Luiza Semernya, Gaia Gallotti, Roberta Bigliani
Aug 2016 - Doc # EMEA41626716 Perspective
This IDC Energy Insights Perspective analyzes the worldwide smart customer operations in the energy sector and outlines major customer care, billing, and analytics contracts, customer engagement, smart metering, emobility developments, a ...purchase document
Drones and Robotics: A Case for European Utilities
Mohsin Shaikh, Jing Bing Zhang, Roberta Bigliani, Gaia Gallotti
Jul 2016 - Doc # EMEA41625216 Insights Presentation
This IDC Energy Insights Presentation provides an overview of drones and robotics for utility line-of-business and IT executives. : The IDC Presentation explores various applications of drones and robotics, existing use cases for dr ...purchase document