Head, IDC Retail Insights Europe
Spencer Izard is the European Head for IDC Retail Insights. In this position, he manages IDC Retail Insights across Europe, and provides advisory services, research, and consulting to end-user organizations and IT vendors operating in, and serving, the retail sector. Spencer provides extensive insights into end-user challenges, drivers, trends, and operating behaviors in both business and IT contexts. In conjunction, he supports leading retail organizations in driving process optimization, business change management, and ICT-enabled transformations across geographies and retail segments.
The research is delivered through end-user analysis, market analysis, competitive vendor analysis, case studies, end-user surveys, and related consulting. Before joining IDC, over the past 15 years Spencer worked at several large international end-user organizations, both directly and indirectly, within strategy and architecture functions to deliver IT strategies bridging business demands and IT capability, creating and managing architecture teams, and establishing IT best practices.
Spencer worked at Marks & Spencer, where he introduced enterprise architecture, IT harmonization, and cloud strategies, and prior to that, he worked for three years at Microsoft providing strategic end-user consultancy focused on business and IT engagement, high performing IT teams delivering technology services, the identification and analysis of new technology trends for business drivers, and enterprise architecture across retail, financial services, public, and energy sectors. His engagements had a particular technology focus on enterprise application, cloud computing, mobility, and data driven middleware, both from internal employee and external customer/partner perspectives. Before Microsoft, Spencer spent over six years at BP as a global architecture manager among other roles, which also involved introducing mobile, collaboration, and virtualization technologies.
Spencer graduated with a BSc in computing science from Staffordshire University.
Please follow and engage with me on Twitter at http://twitter.com/IDCspencerTeam: Retail Insights,