Program Manager, Services, Vertical Views
Team: Contributing Analysts
Global Technology and Industry Research Organization
Vertical Markets Worldwide
Eileen Smith is a program manager for IDC's Global Technology and Industry Research Organization where she manages the Services Vertical Views research. In this position, she studies trends by industry and company size in IT and business services markets, and examines the industry strategies of business and IT services companies that compete in the global services market. In addition to quantitative and qualitative research in industry-specific markets, Ms. Smith contributes to consulting engagements and custom research requests to support IT vendors’ overall market strategies.
Ms. Smith returns to IDC where she worked for four years as a director in the industry research organization and the consulting organization. In these previous roles, she managed the world wide vertical black book, U.S. state spending guide, and the Wallet programs. She also managed large-scale consulting projects to provide strategic and tactical marketing services including market opportunity assessments, competitive analysis, and marketing publications.
Ms. Smith holds a BBA from the University of Notre Dame, and graduated from Northeastern University with an MBA.
Pivot Table: IDC Retail Insights' U.S. Media and Entertainment Solutions Market Share and
Forecast Guide, 2013, Version 3
Scott Tiazkun, Eileen Smith
Nov 2013 - Doc # RI244589 Pivot Table
This IDC Retail Insights Pivot Table includes two pivot table worksheets — solution-specific U.S. vendor revenue for the top media and entertainment solution–focused vendors for 2012 and a 2012–2017 market forecast for the six solutions ...purchase document
Worldwide and U.S. Business Process Outsourcing Services 2012–2017 Forecast by Vertical and Company Size: An Update
Nov 2013 - Doc # 244555 Pivot Table
This IDC Pivot Table provides worldwide and U.S. 2012–2017 forecasts for key horizontal business process outsourcing (BPO) services by IDC's 17 standard vertical industries. Additionally, forecasts by company size band are provided for U ...purchase document
|Industry Solutions Landscape: What IT Executives Need to Know About Suppliers in Six Dynamic Vertical Markets|
|Framingham, MA United States|
|February 12, 2013|