EMEA Research Director, IDC Government Insights and IDC Health Insights
Massimiliano Claps is research director for IDC Health Insights and IDC Government Insights in EMEA. Claps is responsible for analyzing key trends related to IT strategies and spending in European central and local government, healthcare provider organizations, and education institutions. He advises IT vendors on their strategic initiatives targeted at the public sector and public sector executives to help them harness value for money from their IT investments.
Claps comes from Gartner, where he was research director with the government team for four years and advised public sector CIOs and IT vendors around the globe. During his previous role, he focused in particular on IT strategy and governance; IT cost optimization, IT sourcing models, such as cloud computing and shared services, and software application products, from ERP and CRM to government-specific solutions, such as grants management.
Claps worked with IDC between 2002 and 2007. During his previous assignment at IDC he led the EMEA Government and Health Insights business and also worked for a year with IDC Canada, where he collaborated in the ramp up of the government research.
Before entering the IT industry, Claps worked for two years at the Monitor Group as a junior consultant with a team that advised major multinationals in the food and beverage, construction, media and telecoms, and pharmaceutical industries about their business and management strategies.
Claps graduated in business administration with a specialization in international business at the Bocconi University (Italy) in 1999. He also completed three MBA courses at Schulich School of Business as an exchange student in 1998.
He is frequently quoted in industry journals and newspapers.Directions 2015 San Jose/CA: All participating Analysts, Directions 2015 San Jose/CA: Analysts hosting 1-1 Meetings, Government Insights,
Innovation Accelerators Highlights: A European Perspective on Artificial Intelligence, Robotics, and 3D Printing, May–July 2015
Philip Carnelley, Massimiliano Claps, Silvia Cosso, Giorgio Nebuloni, Jamie Snowdon, Jan van Vonno, Alys Woodward
Jul 2015 - Doc # VS53X Update
This IDC Update summarizes pieces of relevant news relating to the innovation accelerators area in May–July 2015, with a context to their significance for European organizations. New launches or announcements described and briefly analyz ...purchase document
European Digital Transformation: IDC's Take on Definitions and Industry Implications
Mette Ahorlu, Philip Carnelley, Massimiliano Claps, Lawrence Freeborn, Gaia Gallotti, Spencer Izard, Marianne Kolding, Bo Lykkegaard, Marta Muñoz Méndez-Villamil, Silvia Piai, Jennifer Thomson, Jan van Vonno, Archana Venkatraman
Jul 2015 - Doc # DTS02X Industry Development and Models
This IDC study aims to provide a practical definition for digital transformation in Europe and presents a number of industry-specific use cases. As this is our first attempt to describe digital transformation with a level of detail that ...purchase document
|IDC FutureScape: Worldwide Government 2015 Predictions|
|Framingham, MA United States|
|December 02, 2014|
|IDC FutureScape: Worldwide Healthcare 2015 Predictions|
|Framingham, MA United States|
|November 12, 2014|