Research Director, Global Retail Banking
Jerry Silva is research director for IDC Financial Insights responsible for the global retail banking practice. Mr. Silva’s research focuses on technology trends and customer expectations and behaviors in retail banking worldwide. Mr. Silva draws upon over 25 years experience in the financial services industry to cover a variety of topics, from the back office, to customer channels, to governance in the technology shops at financial institutions. His work for both institutions and vendors gives Mr. Silva a broad perspective in technology strategies.
Previously, Jerry ran his own technology consulting company, PG Silva Consulting, assisting both vendors and institutions with the development, marketing, acquisition and deployment of technology solutions in financial services. Prior to that, Mr. Silva was responsible for product strategy at S1 Enterprise in Atlanta, creating solutions for consumer and small business online banking, mobile banking, and payments. Jerry was also research director at Boston-based TowerGroup, where he helped create and grow a successful retail banking research practice. His banking background includes 16 years of direct experience running technology shops and transformational projects for First Chicago, BayBank, and BankBoston.
Follow Jerry on twitter: @JerrySilva_PGS and read nis blog posts in the IDC Financial Insights Community.Financial Insights,
IDC MaturityScape Benchmark: Cloud in Global Retail
Jerry Silva, Michael Araneta, Lawrence Freeborn
Jun 2016 - Doc # US41516316 IDC MaturityScape Benchmark
This IDC study presents the results of IDC's 2016 Cloud View Survey for cloud maturity in global banking. The IDC MaturityScape Benchmark enables these banks to assess their adoption and use of cloud technologies against an indust ...purchase document
Perspective: Which Innovation Accelerators
Make Sense in Banking?
Jun 2016 - Doc # US41073916 Perspective
This IDC Financial Insights Perspective discusses the innovation accelerators that will have a significant impact in banking. 3rd Platform technologies, namely cloud, mobile, social, and Big Data, have been the driving technologies behin ...purchase document
|IDC FutureScape: Worldwide Financial Services 2016 Predictions|
|Framingham, MA United States|
|November 04, 2015|