2011 was a year of flat IT services demand growth in the U.K., and 2012 is forecast to be worse (-1.9%). Cost remains king for U.K. end users — a slight but absolute majority (52%) of U.K. organizations said explicitly that cost control (either using IT to control corporate costs, or simply controlling the cost of IT itself) was their top strategic priority in 2012 and 2013.
"We see a light recovery of end-user demand in 2013, with the recovery peaking in 2014–2015 at around the 3% but thereafter tailing off slightly as the cannibalizing effects of cloud services begin to kick in," said Douglas Hayward, research director, European Services at IDC in London.
"HP retained its position at the top of the U.K. revenue ranking table for IT services in 2011 with IT services revenues of £2.29 billion, although its lead over second place IBM was reduced slightly."Perhaps the most interesting change was TCS making a symbolic breakthrough into the U.K. top 10. After operating in the U.K. since 1975, it's now a U.K. top 10 IT services player, having done this almost wholly through organic growth. This is a significant symbolic step for TCS and for the offshore-based players as a whole."
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