This IDC presentation was delivered in April 2012 to organizations subscribing to any of IDC's European Services programs. The presentation comments on the main events in the first quarter of 2012, discusses the progress of the key vendors during 4Q11 and the full year 2011, and examines how IT services markets are progressing in 2012. The presentation also provides the updated market estimates and forecasts for the Western European IT services market. The presentation also looks at the evolution in the signing of "new" IT outsourcing contracts, by market, from 2007 to 2011, and takes a first look at 1Q12 signings, and presents the pipeline of outsourcing renewals from October 2012 until the end of September 2015. |
