This IDC study describes IDC's Smart City MaturityScape. It identifies the stages, dimensions, outcomes, and actions that organizations should consider as they develop Smart City initiatives. IDC's Smart City MaturityScape will enable an organization to assess its Smart City competency and maturity; prioritize Smart City technology investments, data policies, governance structures, and other related decisions; and uncover maturity gaps among business units and between business and IT groups — all in the quest to improve data-driven decision making and achieve desired financial, social, and environmental outcomes based on citywide goals. The potential impact of a Smart City transformation should not be understated. With current and projected urban populations, these solutions can touch the majority of people in the world, impact the environment in significant ways, and support most of the economic growth globally. With the inflexibility of urban-built environments to adapt at the pace of digital transformation, it is up to cities to leverage data, technology, and people to affect change.
"As more and more cities embrace the Smart City concept, they are confronted with complexity in IT and operational systems, in the connection between digital and physical environments, in creating the supporting regulation and policy, and in effecting behavior change to meet desired goals," states Ruthbea Yesner Clarke, research director, Smart Cities Strategies. "A model that provides a baseline assessment of a city's current state coupled with a road map of best practices to move from the current state to the targeted future state can reduce the complexity and risk associated with Smart City initiatives across intelligent transportation and smart parking systems, from safe city initiatives to environmental monitoring and lighting solutions."