This IDC study forecasts the revenue for the marketing software market for 2015–2019.
"Marketing technology is expected to become simpler as marketing becomes more complex," said Gerry Murray, research analyst, IDC's CMO Advisory and CRM Analytics services. "The user and administrator experiences will improve tremendously over the next few years, which will simplify marketing operations. At the same time, the emergence of increasingly advanced and automated analytics and cognitive systems will start to hide much of the complexity inherent in optimizing a system of systems."
CRM Analytic Applications , Cognitive/Artificial Intelligence Systems and Content Analytics , Communities and Collaboration , Content and Digital Media Technologies , Customer Experience: Customer Service and Contact Center Solutions , Digital Experience Management Software , Enterprise Content Management Software