This IDC study provides a decision-making tool to justify strategic investments and opportunities for providers implementing patient engagement technologies as part of digital transformation. It addresses the why, what, who, and how of patient engagement for digital transformation as well as outlines key players, critical success factors, and actions to consider. This IDC PlanScape is intended for IT buyers such as CIOs, CMIOs, CMOs, physician executives, and members of clinical, executive, and IT leadership and management teams in healthcare provider organizations. With IDC analyst insights, risks can be minimized and the likelihood of achieving business benefits through patient engagement technologies optimized.
"Patient engagement for digital transformation is a journey that can help provider organizations reap the benefits and overcome the challenges of a future digital economy and its respective healthcare industry," said Mutaz O. Shegewi, research director, Provider IT Transformation Strategies at IDC. "Patient engagement technologies function at the center of a health triad with outcomes, consumerism, and value as its corners. While there is no one correct way of thinking and planning for patient engagement, taking into account key analytical considerations regarding the different technologies and stakeholders within a framework that can instill clarity in strategic thought and planning is without a doubt, an advantageous way forward."