This IDC Web conference discusses the 10 leading social trends that will impact your business this year. IDC's social business team takes a look at the trends driving enterprise social networks, customer experience management, innovation management, digital commerce, and social performance management for 2013.
As companies mature in the use of social technologies, integration and socializing all enterprise processes will become business critical. Social technologies are becoming business critical and more companies are embracing social across their business. The move to a more mature approach to the use of social will not be without pitfalls and risks though. Companies will need to bring expertise, a strategic focus, and a broad plan to drive real value from the deep change that these technologies and processes are bringing.
Advanced and Predictive Analytics Software , Application Development and Deployment and Cloud Services , Application Life-Cycle Management , Asia/Pacific Collaboration and Social Business , Asia/Pacific Emerging Technologies , Asia/Pacific ICT Managed and Cloud Services , Asia/Pacific Social Enterprise , Business Analytics Solutions , Business Analytics Solutions with Vertical Views , BuyerPulse Analysis: Business Process Management Software , BuyerPulse Analysis: Enterprise Application Platforms and Platform as a Service (PaaS) , BuyerPulse Analysis: Identity and Access Management , BuyerPulse Analysis: Multi-Enterprise Integration , BuyerPulse Analysis: Real-Time Integration , BuyerPulse Analysis: Social CRM , BuyerPulse Deals Database: Worldwide Social Software , BuyerPulse Deals Database: Worldwide Software , CIO and Technology Professionals Agenda , Canadian CIO Executive Service , Cloud Services: Global Overview , CloudShare , Cognitive Systems and Content Analytics , Communities and Collaboration , Content and Digital Media Technologies , Customer Experience: Customer Service and Contact Center Solutions , Data Integration Software , Database Management Software , Database Management and Data Integration Software , Digital Commerce Platforms , Enterprise Applications , Enterprise Applications and Digital Commerce , Enterprise Mobility: Applications , Enterprise Mobility: Platforms and Solutions , Enterprise System Management Software , Europe, Middle East and Africa Enterprise Communications and Collaboration , Europe, Middle East and Africa Unified Communications , European Business Analytics, Enterprise Collaboration and Social Software , European Enterprise Applications , European Social Business and Collaboration Solutions , Executive Information , HR, Talent and Learning Strategies and Services , IT Cloud and Software-Defined Datacenter Decision Economics , IT Service Management and Client Virtualization Software , Japan Social Business-Related Collaborative Solutions 2013 , Japan Unified Communications, Collaboration and CRM Applications , Mobile Enterprise Developer Requirements and Trends , Mobile and Cloud Software Development , Operating Environments , PaaS and Cloud Application Platforms , Project and Portfolio Management Solutions , SaaS and Cloud Software , Security Products , Social Software , SocialView , Software Channels and Ecosystems , Software Licensing and Provisioning , Software Overview , Software-Defined Compute: Virtualization, Containers and Cloud System Software , Storage Software , Storage Solutions: Storage and the Cloud , Strategic Alliances , Value-Added Content Providers , Worldwide Semiannual Software Tracker , eDiscovery and Information Governance
Collaborative applications, Customer relationship management applications, Enterprise social software, Human capital management, IT strategy and governance, Innovation strategies, Social business, Social networking, Technology buyer