This IDC Web conference discusses the 10 leading social trends that will impact your business this year. IDC's social business team takes a look at the trends driving enterprise social networks, customer experience management, innovation management, digital commerce, and social performance management for 2013.
As companies mature in the use of social technologies, integration and socializing all enterprise processes will become business critical. Social technologies are becoming business critical and more companies are embracing social across their business. The move to a more mature approach to the use of social will not be without pitfalls and risks though. Companies will need to bring expertise, a strategic focus, and a broad plan to drive real value from the deep change that these technologies and processes are bringing.
Application Development Software , Application Development and Deployment and Cloud Services , Application Life-Cycle Management , Asia/Pacific Collaboration and Social Business , Asia/Pacific Emerging Technologies , Business Analytics Solutions , Business Analytics Solutions with Vertical Views , BuyerPulse Analysis: Business Process Management Software , BuyerPulse Analysis: Enterprise Application Platforms and Platform as a Service (PaaS) , BuyerPulse Analysis: Identity and Access Management , BuyerPulse Analysis: Multi-Enterprise Integration , BuyerPulse Analysis: Real-Time Integration , BuyerPulse Analysis: Social CRM , BuyerPulse Deals Database: Worldwide Social Software , BuyerPulse Deals Database: Worldwide Software , CIO Agenda , CRM Applications and Customer Experience , Canadian CIO Executive Service , Client Device and IT Service Management , Cloud Services: Global Overview , Cloud and Virtualization System Software , Content and Digital Media Technologies , Database Management and Data Integration Software , Digital Commerce Platforms , Enterprise Applications , Enterprise Applications and Digital Commerce , Enterprise Social Networks and Collaborative Technologies , Enterprise System Management Software , Europe, Middle East and Africa Unified Communications , European Business Analytics, Enterprise Collaboration and Social Software , European Enterprise Applications , European Enterprise Collaboration and Social Solutions , Executive Information , Governance, Risk and Compliance Infrastructure , HR, Talent and Learning Strategies and Services , IT Cloud Decision Economics , Japan Social Business-Related Collaborative Solutions 2013 , Japan Unified Communications and Collaboration , Mobile Enterprise Developer Requirements and Trends , Mobile Enterprise Software , Operating Environments , Project and Portfolio Management Solutions , SaaS and Cloud Software , Search and Content Analytics Software , Security Products , Social Software , Software Channels and Ecosystems , Software Licensing and Provisioning , Software Overview , Storage Software , Storage Solutions: Storage and the Cloud , Strategic Alliances Leadership Council , WC - IDC Predictions 2013: Top Ten Social Business Predictions , Worldwide Semiannual Software Tracker