IDC Reveals That India-based Outsourcers Captured 23% of Worldwide Total Contract Value for Top 100 Outsourcing Deals in 2014
19 May 2015
FRAMINGHAM, Mass., May 19, 2015 – International Data Corporation’s (IDC) analysis of worldwide outsourcing deals during the 2012-2014 time period reveals that India-based outsourcers captured nearly a quarter of the top 100 outsourcing deals in 2014.
The analysis also shows that the top five vendors in 2014 captured more than 50% of the total contract value (TCV) of top 100 outsourcing deals in 2014. This is up from 43% by the top five vendors in 2013, which included IBM with $13.8 billion, CGI with $2.8 billion, Cognizant with $2.7 billion, Capgemini with $2.6 billion, and Wipro with $2.3 billion. However, the average deal size continues to shrink along with fewer mega-deals (TCV of $1 billion or more).
IDC’s research shows that there has been a shift from public sector deals to commercial/private sector deals in 2014. An additional shift to fewer providers winning and potentially competing for the largest outsourcing deals is also occurring.
"India-based outsourcers are making significant inroads into the global top 100 outsourcing deals," said David Tapper, Vice President, Outsourcing and Offshore Services. "The combination of effectively leveraging the offshore business model; incorporating new methods of service delivery such as hosting and cloud; investing in more transformative capabilities in areas such as analytics, social media, and mobility; and enhancing strategic local capabilities and resources has enabled the India-based outsourcers to effectively compete with well-established competitors in the outsourcing industry for the largest of large-scale outsourcing deals."
The IDC presentation, IDC’s Top 100 Worldwide Outsourcing Deals of 2012-2014 (IDC #256163) provides an in-depth analysis of the top 100 worldwide outsourcing deals in 2014 as well as trending analysis of top 100 worldwide outsourcing deals from 2012-2014. This presentation provides an analysis of top 100 deals across both IT outsourcing and BPO services markets as well as by deal sizes, deal lengths, geographic scope, cross-industry views, and vendor rankings. Additionally, the presentation provides essential guidance to outsourcers and service providers looking to optimize potential opportunities in capturing deals that rank at the top of the outsourcing market. These factors involve branding, value proposition, critical investments, new revenue streams, and partnership ecosystems.
To purchase this study please contact IDC Sales at firstname.lastname@example.org.
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC.
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