IDC Retail Insights Outlines Best Practices for Successfully Managing Reverse Logistics
28 Sep 2015
Guided case studies offer retailers effective strategies to reduce waste and improve the bottom line
FRAMINGHAM, Mass., September 28, 2015 – Reverse logistics is a necessary evil for all retailers and often considered time consuming, discombobulated, and with little to no returns. However, retailers who successfully manage their reverse logistics have reported a reduction in losses due to unknown shrink by up to 75%, in addition to capturing more value from optimizing the sortation of returned goods based on disposition. In a new report from IDC Retail Insights, IDC PeerScape: Practices for Reverse Logistics (Doc #259068), supply chain decisions makers will learn what some of their peers are doing in reverse logistics to reduce wasted movement, money, and time and to more strategically manage this "necessary evil".
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Reverse logistics tackles the complexities that are introduced to supply chains from returns and end of season redistribution. While reverse logistics may not add exponential value to a retailer's bottom line, there are strategies that make the process more streamlined, less wasteful, and generally more efficient. In this new IDC PeerScape, retailers are guided through a set of five industry best practices, designed to help them identify a strategy framework, recognize which practices make sense for their business and, upon execution, improve their bottom-line logistics spend and optimize shipping spend as well as lost inventory expenses.
"As retailers focus on squeezing excess waste from their supply chains, improving reverse logistics will be of keen interest in the months ahead," said Victoria Brown, Senior Research Analyst, IDC Retail Insights. "With consumers demanding to buy whatever they want, however and whenever they want, products are ending up in locations never imagined, and sometimes need to find their way back to a retailer. Because of this, retailers need to face the complexities introduced to their supply chain and formulate effective tactics for their distribution model or they will continue to lose money and margin on returns."
The best practices outlined in the new IDC PeerScape may not all work for every retailer, and some will only amplify the results of others while others may not work well together. Each retailer needs to understand the complexities of its own distribution network and may not identify the best strategy right away. Some of these take time to realize results or may be slow to see the results but, over time, will eliminate wasted time and resources and positively benefit the bottom line.
For additional information about this report or to arrange a one-on-one briefing with Victoria Brown, please contact Sarah Murray at 781-378-2674 or firstname.lastname@example.org. Reports are available to qualified members of the media. For information on purchasing reports, contact email@example.com; reporters should email firstname.lastname@example.org.
About IDC Retail Insight
IDC Retail Insights assists retail businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of industry experience, our global research analyzes and advises on business and technology issues facing the retail industry. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world’s leading technology, media, research, and events company. For more information, please visit www.idc-ri.com, email email@example.com, or call 508-935-4490. Visit the IDC Retail Insights Community at http://idc-community.com/retail.
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