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Price $ 4,000.00
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This IDC study provides market intelligence details for salesforce.com, covering the fourth calendar quarter of 2011, with historical reference points included throughout. Data on financial performance, sales highlights, and recent acquisitions sets the stage for a detailed examination of select products and distribution models. "Salesforce.com continues to expand its functionality in the contact center/customer service market, marketing heavily in that space. Currently, with only approximately 12% of the SFA market, salesforce.com has substantial upside for expansion." — Mary Wardley, VP, Enterprise Applications and CRM Software
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Subscriptions Covered:
Software Applications Competitive Intelligence: Microsoft, Oracle, Salesforce.com, SAP
Companies Covered:
Comcast Corporation,
ML DELPHI PREMIER PARTNERS L P,
Salesforce.com, Inc.,
CIGNA CORPORATION,
Infor Global Solutions, Inc.,
LINKEDIN CORPORATION,
Virgin Galactic, LLC,
EnerNOC, Inc.,
L'OREAL S.A.,
Oracle Corporation,
ASSISTLY, INC.,
HEROKU, INC.,
BANK OF AMERICA CORPORATION,
Burberry Group plc,
Sony Corporation,
COUNTER CULTURE COFFEE INC.,
Nissan North America, Inc.,
Microsoft Corporation,
THE DUN & BRADSTREET CORPORATION,
PAYCHEX, INC.,
Dell Inc.,
Jigsaw Holdings Limited,
YouTube Inc,
Twitter, Inc.,
Facebook, Inc.,
Google Inc.,
AOL Inc.,
Intuit Inc.,
Reed Exhibitions Ltd.,
MOTOROLA SOLUTIONS, INC.,
Stacia Select Partners,
Toyota Motor Corporation,
VMware, Inc.,
Vodafone Group Plc,
GLAXOSMITHKLINE PLC,
THE ROYAL BANK OF SCOTLAND GROUP PUBLIC LIMITED COMPANY,
Emerging Products Development Group, Inc.
Regions Covered:
North America,
United States,
Western Europe
Topics Covered:
Application development software,
Applications,
Collaborative applications,
Customer relationship management applications,
Enterprise social software,
Marketing automation,
Messaging security,
Mobility,
Sales enablement,
Social networking,
Software,
Touchscreen,
iPad
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