• IDC Insights:

    Industry Focus:

    • Energy
    • Financial
    • Government
    • Health
    • Manufacturing
    • Retail

    IDC Insights lines of business assist businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research and analysis is focused on mitigating technology risks and maximizing the effectiveness of IT investments.

  • ENERGY

    Areas of expertise:

    • Smart Grid
    • Clean Energy
    • Intelligent Oil & Gas

    IDC Energy Insights assists energy businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the utility and oil & gas industries.

  • FINANCIAL

    Areas of expertise:

    • Mobile Banking and Payment
    • Enterprise Risk Management
    • Cash Management & Liquidity
    • Buy Side Operations

    IDC Financial Insights assists financial services business and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the banking, insurance, and securities and investments industries.

  • GOVERNMENT

    Areas of expertise:

    • Infrastructure Consolidation
    • Open Government

    IDC Government Insights assists Government and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the Federal/Central and local/provincial Governments.

  • HEALTH

    Areas of expertise:

    • EMR and EHR for Providers
    • Connected Health
    • Healthcare Industry Reform
    • Life Sciences Value Chain

    IDC Health Insights assists health businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the payer, provider and life sciences industries.

  • MANUFACTURING

    Areas of expertise:

    • Supply Chain Modernization
    • Next Generation Product Lifecycle Management
    • Operational Technology

    IDC Manufacturing Insights assists manufacturing businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues associated with design, development and distribution of goods across markets.

  • RETAIL

    Areas of expertise:

    • Retail PLM and Sourcing Optimization
    • Customer Experience (Retail Omnichannel)
    • Merchandising Strategies

    IDC Retail Insights assists retail businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the retail industry.

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Meet Our Team

Michael Fauscette Photo
Michael Fauscette
Group Vice President, Software Business Solutions Mira Perry Photo
Mira Perry
Senior Analyst, Software Channels Research Robert P. Mahowald Photo
Robert P. Mahowald
Research Vice President, SaaS and Cloud Services Vanessa Thompson Photo
Vanessa Thompson
Market Analyst, Software IDC Australia Amy Konary Photo
Amy Konary
Research Vice President, Software Licensing, Provisioning, and Delivery Mary Wardley Photo
Mary Wardley
Vice President, Enterprise Applications and CRM Software Christine Dover Photo
Christine Dover
Research Manager, Software Channels Research Scott Guinn Photo
Scott Guinn
Research Director, Enterprise Applications Darren Bibby Photo
Darren Bibby
Program Vice-President, Software Channels and Alliances Research Steve White Photo
Steve White
Program Director, Software Solutions Alliances Leadership Council

Application Life-cycle Management

ONGOING ANALYSIS

IDC's Software Business Strategies team helps our clients turn products and services into money. After a difficult economic climate coupled with the software complexity crisis, it's harder than ever for technology vendors to generate sustained profits. While the industry is regaining momentum, the new market dynamics will be distinctly different than in the past. IDC's Software Business Strategies capabilities are designed to help vendors navigate this new reality through market research and advisory services focused on helping clients improve core facets of their business operations such as partnering and alliances, licensing and pricing, and software as a service delivery models.