• IDC Insights:

    Industry Focus:

    • Energy
    • Financial
    • Government
    • Health
    • Manufacturing
    • Retail

    IDC Insights lines of business assist businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research and analysis is focused on mitigating technology risks and maximizing the effectiveness of IT investments.

  • ENERGY

    Areas of expertise:

    • Smart Grid
    • Clean Energy
    • Intelligent Oil & Gas

    IDC Energy Insights assists energy businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the utility and oil & gas industries.

  • FINANCIAL

    Areas of expertise:

    • Mobile Banking and Payment
    • Enterprise Risk Management
    • Cash Management & Liquidity
    • Buy Side Operations

    IDC Financial Insights assists financial services business and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the banking, insurance, and securities and investments industries.

  • GOVERNMENT

    Areas of expertise:

    • Infrastructure Consolidation
    • Open Government

    IDC Government Insights assists Government and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the Federal/Central and local/provincial Governments.

  • HEALTH

    Areas of expertise:

    • EMR and EHR for Providers
    • Connected Health
    • Healthcare Industry Reform
    • Life Sciences Value Chain

    IDC Health Insights assists health businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the payer, provider and life sciences industries.

  • MANUFACTURING

    Areas of expertise:

    • Supply Chain Modernization
    • Next Generation Product Lifecycle Management
    • Operational Technology

    IDC Manufacturing Insights assists manufacturing businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues associated with design, development and distribution of goods across markets.

  • RETAIL

    Areas of expertise:

    • Retail PLM and Sourcing Optimization
    • Customer Experience (Retail Omnichannel)
    • Merchandising Strategies

    IDC Retail Insights assists retail businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the retail industry.

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Meet Our Team

William Stofega Photo
William Stofega
Program Director, Mobile Device Technology and Trends Raymond Boggs Photo
Raymond Boggs
Vice President, Small/Medium Business and Home Office Research Yoko Ono Photo
Yoko Ono
Senior Market Analyst, Communications, IDC Japan Takashi Manabe Photo
Takashi Manabe
Research Manager, Software & Security, IDC Japan Lee Doyle Photo
Lee Doyle
Group Vice President and General Manager, Network Infrastructure and Security Products and Services Mark Winther Photo
Mark Winther
Group Vice President and Consulting Partner, Worldwide Telecommunications Jonathan Gaw Photo
Jonathan Gaw
Research Manager, Connected Home Chris Barnard Photo
Chris Barnard
Associate Vice President, European Telecommunications and Networking Jan Hein Bakkers Photo
Jan Hein Bakkers
Research Manager, European Telecommunications and Networking Courtney Munroe Photo
Courtney Munroe
Group Vice President, Worldwide Telecommunications Curtis Price Photo
Curtis Price
Program Vice President, Infrastructure Services

Telecommunications

ONGOING ANALYSIS

Voice over IP (VOIP) is the driving force for the next generation of enterprise and consumer communications solutions. The advantages of IP-based real-time communications services are too important to ignore. As a result, The migration from TDM-based systems to VOIP is accelerating in both wireline and wireless networks. IDC's services track the dynamics of service provider and enterprise-driven investment in next-generation systems as well as the adoption of VOIP services in the consumer, small and medium-sized business, large enterprise, and wholesale carrier sectors.