IDC’s Small and Medium Business Services:

Small and Medium Business Markets: Global Overview
This service provides IDC's global, coordinated view of worldwide and regional small and medium business (SMB) markets. This service offers insights on overall trends and behaviors within the SMB market worldwide and presents a consistent "window" into other regional and technology-specific research that IDC conducts on SMB markets.

United States Small and Medium Business Markets
This service identifies opportunities for providers of advanced technology products and services that address the needs of U.S. firms with fewer than 1,000 employees. Forecasts are provided for technology products and services such as desktop and notebook personal computers, local area networks (LANs), and online activities. SMB brand and channel preferences, information sources, technology penetration, and both business and IT priorities are all discussed.

Small and Medium Business Markets: Mobility
This program analyzes the growing SMB market across three key mobile areas: software, device solutions and strategies, and mobile operator solutions and strategies. Research from this service addresses key software adoption trends and usage patterns and forecasts across key mobile software markets within the SMB space. This service also analyzes key mobile device adoption strategies, usage patterns, channel strategies, and trends across SMBs. Solutions offered by the mobile operators to the SMB space and SMB's adoption of key mobile solutions through mobile operators are also addressed.

Small and Medium Business Markets: Telecom, Broadband and Video
The Small and Medium Business Markets: Telecom, Broadband and Video service identifies opportunities for providers of advanced communications technology products and services that address the needs of U.S. firms with fewer than 1,000 employees. Forecasts and vendor profiles are provided for consumption of telecommunications products and services related to voice, communications, broadband, video, and cable television among small to medium businesses in the United States.

Canadian Small and Medium Business and Channel Partner Strategies
This service offers intelligence and expertise to help clients develop, implement, support, and manage effective SMB market and channel partner strategies. It also provides a comprehensive view of the SMB ICT market and the value of the channel in the market overall. This service is designed to assist vendors in understanding and segmenting the SMB market and channel partner ecosystem more effectively, and in creating better go-to-market strategies, including identifying key areas of opportunity, critical business and ICT spending priorities and trends, and the most effective channel strategies.

European Small and Medium Business Markets
This service analyzes prevailing modes of how Western European customers in different verticals/company sizes buy and implement technology solutions, grounded on solid primary research and consideration of business trends. SMB technology investments are analyzed by 16 verticals in16 Western European Countries and 4 company sizes. Our analysts provide insight into when and where the most active small and medium business (SMB) segments are likely to generate IT and telecoms business growth.

Japan Small and Medium Business Markets
This service analyzes the IT product and services demand and market opportunities in the SMB segment and complement IDC's Japan IT spending program. It provides IT vendors in Japan with insight into the rapidly developing SMB segment so that they can have a better understanding of the SMB market and develop critical strategies for tapping potential business opportunities.

IDC's SMB Special Study

Customer Insight into How to Develop, Sell and Deliver IT Services to the Midmarket

Data Protection in United States SMBs: Opportunity and Analysis

IDC's SMB Research Portfolio