IDC's Asia/Pacific Collaboration and Social Business combines IDC's research expertise in UC, enterprise, social enterprise, video, collaborative tools, and enterprise mobility. As the lines demarcating these technologies are getting blurred, IDC provides its unique perspectives by unearthing Asia/Pacific customer trends, market opportunity, and players' go-to-market strategies. The global financial crisis brought a mixed bag of fortunes for unified communications providers, while the recovering economic environment is enabling various kinds of opportunities. This program provides insights into UC&C adoption and go-to-market trends in the Asia/Pacific (excluding Japan) or APEJ region, evaluating channel readiness, analyzing end-user buying behavior, observing new market and technology alignments, and identifying challenges and opportunities for vendors and SPs.
APEJ Enterprise Telephony Equipment Market Sizing and Forecast Pivot Tables
SMBs: UC Opportunities at the Lower Half of the Pyramid
Socialytic Applications as the Next-Gen UC-Enabled Business Tools to Drive Business Outcomes
UCaaS — Adapting the Demand Switch from CAPEX Model to OPEX Model
Industry Vertical Case Study
Multipurpose Mobile/Portable Devices for the Savvy Business User
Contact Center and Its Relevance in a Customer-Centric Era
In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.
IDC's Asia/Pacific Collaboration and Social Business service examines how network equipment vendors, business and communications applications providers, enterprise social software players, mobility players, mobile devices suppliers, and VoIP and mobile service providers are positioning themselves to compete in the UC and mobility market. This service reviews the strategies, market positioning, and future direction of vendors and several providers in the UC and enterprise mobility market space, including:
Alcatel-Lucent, Aspect Software, Avaya, Cisco Systems, Forterra, Genesys, Genesys Conferencing, Google, HP, IBM, Linden Lab, Microsoft, NEC, Nokia, Orange Business Services, Polycom, Research In Motion, SingTel, Sybase, Tandberg, Telstra, and Verizon Business.
For IT suppliers or IT buyers doing business planning and budgeting, sales and marketing, or performance measurement, we have the custom offerings to optimize your success at every stage of your business. Our data- and content-driven approach helps you make better decisions, drive more effective marketing programs, and effectively measure your success — resulting in a greater return on your investment.
Whether you are a technology buyer or provider, IDC Insights' research translates today's global end-user requirements and trends into business opportunities for your organization. With dedicated businesses targeting energy, financial services, government, healthcare, manufacturing, and retail, IDC provides unmatched integration of global technology and vertical industry expertise to deliver industry-specific customer intelligence that gives clients a powerful business advantage.