Latin America Semiannual Unified Communications Tracker
• Published Research
•  Technology Coverage and Data Segmentation
•  Geographic Scope
•  Forecast Coverage
•  Delivery Schedule and Deliverables
•  IDC's Tracker Methodology
•  Enabling Better Business Decisions Across the Organization
•  IDC's Global Tracker Process at Work
• What Is An IDC Tracker

IDC's Latin America Semiannual Unified Communications Tracker® includes UC elements from IP telephony, collaborative applications, applications development software, and video network infrastructure to provide market sizing and forecast based on revenue. This product also includes market share for each of the markets and submarkets considered. UC&C includes data for Brazil, Mexico, Colombia, Chile, Argentina, Perú, Venezuela, and the rest of Latin America; breakouts by channel, verticals, and segments, as well as a five-year forecast for the aforementioned markets, are also available.


Technology Coverage and Data Segmentation


This tracker provides total market size and vendor share for the following technology areas and segmentations. Measurement for this tracker is in vendor revenue.

Technologies and subtechnologies:

  • IP telephony:
  • IP PBX
  • IP phones
  • Softphones
  • Collaborative applications:
  • Conferencing applications
  • Instant messaging applications
  • Unified messaging
  • Integrated collaborative environment
  • Applications development and deployment:
  • Telephony applications
  • Video network Infrastructure
  • Five-year forecast by technology and country
  • Market share by vendor/technology

Segmentations:

  • Channels:
  • Direct sales
  • Indirect sales
  • Company size:
  • Enterprise (500+ employees)
  • SMB (10–499 employees)
  • Small office (1–9 employees)
  • Education
  • Government
  • Vertical markets:
  • Commerce
  • Education
  • Finance
  • Government
  • Manufacturing
  • Oil/gas/mining
  • Services
  • Telecommunications
  • Utilities

Geographic Scope


  • Latin America (Argentina, Brazil, Chile, Colombia, Mexico, Perú, Venezuela, and the rest of Latin America)

Forecast Coverage


The forecasts for this tracker is updated semiannually and includes three years of historical data and five years of annual market projections. Forecasts are available at the country level. Examples of the segmentations forecast in this tracker include:

  • Country
  • Technology

Delivery Schedule and Deliverables


This tracker is delivered on a semiannual basis with tools such as pivot tables. The delivery schedule for this tracker is:

  • Data for the first half of the year is delivered in November.
  • Year-end data is delivered in May.

IDC's Tracker Methodology


IDC's tracker data is developed using a rigorous methodology that includes well-planned and well-coordinated local, regional, and worldwide data cross-checks combined with a proprietary advanced data consolidation and analysis data platform managed by IDC's Worldwide Tracker organization. Data sources used in the process of determining IDC's tracker numbers include, but are not limited to:

  • In-country local vendor interviews
  • Distribution data feeds
  • Worldwide and regional vendor guidance
  • ODM data
  • In-country local channel partner discussions
  • Import records
  • Feedback from component suppliers
  • Vendor briefings and public financial reports

Enabling Better Business Decisions Across the Organization


IDC trackers provide the accurate and timely market size, vendor share, and forecast information you need to identify market and product expansion opportunities, increase revenues, and win market share. IDC's tracker research is a critical input to the planning and monitoring cycles of the business process. Common uses of the tracker data include:

Planning Process

  • Regional-, state-, or city-level planning — setting regional-, country-, state-, or city-level sales targets based on market opportunity
  • Product marketing — creating a product strategy and road map based on currently available product features and expected growth
  • Production planning — using customer demand data as an input in the creation of production schedules
  • Product portfolio planning — accessing accurate and detailed data as an input into the product development process

Monitoring Process

  • Performance measurement — comparing vendor performance on prior fiscal periods
  • Competitive analysis — reviewing competitor performance across multiple dimensions: product, features, channel, segment, and geography
  • Sales forecasting measurement — assessing internal sales forecast versus actual results
  • Price benchmarking — comparing vendor versus market pricing data by model
  • Marketing communications — using positive results for messaging in the press, at partner events, or in sales collateral

IDC's Global Tracker Process at Work


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