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IDC OpinionIn This StudyMethodology
Situation OverviewCompany Strategy and Financial Overview*
Financial Performance*
 Table: Microsoft's Functional Application Area Revenue, 2008–2011 ($M)
Vertical Model
Recent Customers and Contracts*
Business Applications Product Strategy
Applications — CRM Strategy*
CY 2Q12 Highlights*
CY 1Q12 Highlights
Microsoft Convergence 2012
CY11 Highlights*
Microsoft CRM Release History
CRM Online
Microsoft Dynamics CRM 2011
CRM Hosted
CRM — xRM Strategy
Applications — ERP Strategy
Applications — PLM Strategy
Applications — PPM Strategy
Applications — Collaboration Strategy*
CY 2Q12 Highlights
Yammer Acquisition
Office 2013
SharePoint 2013
Lync 2013
Collaboration Background and Reference Information
Microsoft Exchange/Outlook 2010
SharePoint 2010
Microsoft Office 365
Applications — Cloud Strategy
 Figure: Microsoft Products Available as Cloud Services and Mapping to Related Cloud Segment
Licensing Strategy
Overview of Microsoft Enterprise Agreement
2011 Updated Enterprise Agreement
Volume Licensing
Software Assurance
Channel Strategy
Microsoft Worldwide Partner Conference*
Partner Program
Partner Tiers and Membership
Notable Partner Program Benefits
Partner Communities
Microsoft Partner Network
Microsoft Developer Network
Partner Channel Builder
Additional Collaborative Technical Resources
International Association of Microsoft Channel Partners
MPOWR
Future OutlookEssential GuidanceAdvice for Microsoft
Learn MoreRelated Research
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