target audience: TECH BUYER  Publication date: Dec 2023 - Document type: IDC Perspective - Doc  Document number: # US51431323

The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes

By: 

  • Paul Hughes Loading
  • Patrick Filkins Loading

Content



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Table of Contents


  • Executive Snapshot

    • Figure: Executive Snapshot: Aligning IoT Investments to Connectivity-Driven Business Outcomes

  • Situation Overview

    • Figure: Top Business Outcomes from Connectivity Transformation for Retailers

    • Figure: Current State of Connectivity Strategy and Approach

    • Aligning IoT and Connectivity Investments to Top Business Outcomes

    • Process Automation Driving Employee Productivity

    • Impact on Connectivity Investment: High

    • Improved Customer Satisfaction with Self-Service Speed and Efficiency

    • Impact on Connectivity Investment: High

    • Managing Inventory in Real Time

    • Impact on Connectivity Investment: Moderate to High

    • Increased Profits Through Marketing Personalization

    • Impact on Connectivity Investment: Moderate

    • Improved Business Agility from Automated, Connected Processes

    • Impact on Connectivity Investment: High

    • What IoT Network Technologies are Primed to Support the Unique Demands of Today’s Retailer?

    • IoT Investment Expectations

    • Figure: Comparison of Retail Versus Enterprise IoT Solution Investment Expectations

    • Figure: Enterprise IoT Solution Investment Expectations by Region

  • Advice for the Technology Buyer

  • Learn More

    • Related Research

    • Synopsis