http://www.idc.com/research/simplesearchres.jsp?buck=Services%2FWorldwide+Services&keyword=&lcol=en&access_type=All&container_type=All&resperpage=10&sortby=scoreIDC research on worldwide Services.en-ushttp://cdn.idc.com/en_US/images/pageImg/idcLogoHome.jpghttp://www.idc.com/research/simplesearchres.jsp?buck=Services%2FWorldwide+Services&keyword=&lcol=en&access_type=All&container_type=All&resperpage=10&sortby=scorehttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=223372http://www.idc.com/getdoc.jsp?pid=23571113&containerId=223372This IDC study analyzes the IT and business services competitive landscape by examining and comparing the top 10 service providers worldwide. The study looks at the performance of these firms across IDC's three macromarkets (project-based services, outsourcing, and support and training) and macroregions (Americas, EMEA, and Asia/Pacific)."Since IDC's last ranking of the top 10 worldwide service providers, four vendors have changed services revenue rank in the bottom half of the ranking and a new provider, NTT Data, was added in eighth place. Lockheed Martin moved to sixth place replacing Capgemini, now in seventh place. NEC and Hitachi are now in ninth and tenth place, respectively, moving down to make room for NTT Data," said Gard Little, research manager for Worldwide Services. Wed, 23 Jun 2010 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=223382http://www.idc.com/getdoc.jsp?pid=23571113&containerId=223382This IDC study presents the U.S. cloud professional services forecast for 2010–2014 and includes a segmentation of the cloud professional services opportunity by foundation market. This study summarizes market trends and analyzes what has changed in the market. In addition, this study provides recommendations for service firms competing in the open source services market. "The cloud professional services opportunity is growing more than six times faster than the overall IT services opportunity," says Gard Little, research manager, Worldwide Services. "The size of the cloud professional services market is small, but customers, product and services providers, and investors are all trying how best to exploit opportunities using the cloud." Wed, 26 May 2010 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=223387http://www.idc.com/getdoc.jsp?pid=23571113&containerId=223387This IDC study provides an analysis of current projections for the growth of worldwide IT spending from 2006 to 2014, including a concise analysis of regional and product sector market trends. It is a companion to IDC's Worldwide Black Book, version 1, 2010, released in April 2010. "IT suppliers must completely escape from the paradigm of viewing their mission with regard to specific product or service categories, and instead target their opportunities through the wider lens of the business value they are able to deliver. Enabling businesses to better manage the deluge of information, and thereby transforming this into real business value, is one example." — Stephen Minton, VP, Worldwide IT Markets Mon, 24 May 2010 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=223510http://www.idc.com/getdoc.jsp?pid=23571113&containerId=223510This IDC Flash summarizes the key takeaway points from the Accenture 2010 industry analyst event, focusing on Accenture's ambition to exploit the current environment. We caught up with Accenture's senior leadership in Boston recently to discuss how the firm and its clients have been weathering the downturn and preparing for the next wave of growth and opportunity. Mon, 24 May 2010 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=prUS22341910http://www.idc.com/getdoc.jsp?pid=23571113&containerId=prUS22341910This IDC MarketScape assessment discusses both quantitative and qualitative characteristics and end user feedback that define success in the SAP implementation market. Tue, 18 May 2010 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=LM03Shttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=LM03SMobility is increasingly entering the realm of regional contracts either as an equal party or as a prioritized aspect of larger managed service deals. While mobile working has grown rapidly over the past few years, the increased pressure on CIOs to control costs, grow revenue, and transform processes while abiding by a green agenda is driving closer examination of mobility strategies in their organizations. Through mobile, CIOs can now, for the first time, think more efficiently about what sort of access, devices, and applications different functional groups need within their business rather than throwing down a blanket set of fixed and mobile services across everyone in the organization despite their roles. This is leading to greater centralized sourcing of mobile in MNCs either at international, regional, or multiregional levels. "Greater workforce mobilization, growing adoption of mobile technology for business use, and a lack of centralized visibility, management, and control of costs have rendered mobility an expensive and unwieldy cost base in many MNCs," said Nicholas McQuire, IDC research director, Enterprise Mobility. "At the same time, however, some significant but largely unrealized business benefits around mobility are becoming apparent to CIOs today. As a result, many global operators have recently stepped up their mobility strategies to help MNCs with these challenges." This IDC study examines some of the main operators focused on the MNC mobility market and analyzes their current capabilities as well as their longer-term strategies to address customer requirements in enterprise mobility in the future. Tue, 18 May 2010 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=223025http://www.idc.com/getdoc.jsp?pid=23571113&containerId=223025This IDC study presents a five-year forecast for the worldwide services industry from 2010 through 2014 and updates Worldwide and U.S. Services 2009–2013 Forecast Update (IDC #220374, October 2009). The main purpose of this study is to forecast spending and identify trends that are influencing worldwide services markets on a regional basis and to discuss their effects on worldwide services growth for the five years through 2014. "IDC believes that spending growth in the worldwide services market will recover in 2010 after the worst economic recession since the Great Depression," said Gard Little, research manager, Worldwide Services program. "But the downward reset of spending growth rates reflects increased vendor competition and customer pricing power, and IDC believes this dynamic will evolve as the new normal over the entire forecast period." Fri, 30 Apr 2010 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=TB20100429http://www.idc.com/getdoc.jsp?pid=23571113&containerId=TB20100429When it comes to the outsourcing market, also referred to as managed services, the world of deal making is being challenged like never before. The combination of more players, a turbulent economy, new delivery models, and increasing pressure on customers to do more with less is changing the market for outsourcing deals. These changes involve shifts in key deal metrics such as ATCV (average total contract value), run rate, and average length, as well as changes in where the best opportunities are, whether that be by geography, industry, or deal size. Further, new customer behavior, coupled with the introduction of newer models of delivery, are also helping to mold the structure of outsourcing contracts and the directions they are taking. By leveraging IDC's Worldwide Services Contract Database, the world's largest database of services deals that currently houses more than 24,000 contracts, IDC will provide an analysis and assessment of outsourcing deals based on a rolling 4-quarter view from 2008 to 2010, ending in Q1 2010 (March 31, 2010). IDC will show that success in deal making will require vendors to pursue key markets, incorporate strategic capabilities, and ensure that they are positioned optimally. In particular, this presentation and discussion of deal signings will highlight the following: Where are the best opportunities across key segments, including deal sizes, industries, and outsourcing markets by U.S. and worldwide views that can drive revenue expansion? What are strategic trends and directions in key deal metrics, such as TCV (total contract value), average deal lengths, ATCV (average total contract value), and run rates needed to architect deals? Which vendors are winning and which are losing? How are customer needs shaping deals and are there disruptive events and factors in the market to which vendors will need to take action to ensure success in winning deals? The telebriefing will conclude with a set of IDC recommendations and guidance on how best vendors can optimize deal opportunities. Fri, 30 Apr 2010 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=223231http://www.idc.com/getdoc.jsp?pid=23571113&containerId=223231This IDC Pivot Table includes IT spending for the period 1995–2009, segmented by market — hardware, packaged software, and IT services — and geography (53 individual country markets). It is aligned with the current version of IDC's Worldwide Black Book (1Q10) in terms of taxonomy, methodology, and exchange rates. Fri, 30 Apr 2010 00:00:00 EDThttp://www.idc.com/getdoc.jsp?pid=23571113&containerId=223198http://www.idc.com/getdoc.jsp?pid=23571113&containerId=223198This IDC Pivot Table is the Version 1, 2010, release of IDC's Worldwide Black Book, covering new and updated forecasts for IT spending in 54 countries around the world. IT spending forecasts for the period 2006–2014 focus on 22 individual market segments across hardware, software, IT services, and telecom services for individual countries in all regions including North America, Latin America, Western Europe, Eastern Europe, Asia/Pacific, the Middle East, and Africa. The Black Book Query Tool presents all data in the following exchange rate views: U.S. dollars in constant currency, annual and year-to-date exchange rates, and local currency. Thu, 29 Apr 2010 00:00:00 EDT