rssitbuyer IDC RSS alerts Content-Centric Workflow Automation Framework <P>This IDC Perspective provides a framework and advice for analyzing, automating, and transforming content-centric workflows. A cornerstone of digital transformation is transforming content-centric workflows, especially those related to interactions with customers as well as other stakeholders. Innovative technologies are enabling new approaches to deploying and managing these workflows, offering organizations opportunities to drive competitive differentiation as well as improve bottom-line results.</P><P>According to Holly Muscolino, research VP, Content Technologies and Document Workflow, "IDC's research is compelling. Transformed content-intensive workflows contribute to increased revenue, higher productivity, reduced cost, and increased security. There is increasing awareness of these benefits, both on the buy-side and within the vendor community, as well as an understanding of the role that transformed content-centric workflows can play in furthering the overall digital transformation strategy of the company."</P> IDC Perspective Wed, 29 Mar 2017 04:00:00 GMT Holly Muscolino, Maureen Fleming, Terry Frazier IDC PlanScape: Distributed Ledger (Blockchain) Technologies in Smart Cities <P>This IDC study discusses how blockchain/distributed ledger technologies could be applied to securely validate public sector transactions and identities and to reduce bureaucracy via smart contracts. City and other public sector leaders need to better understand this emerging, complex technology. </P><P>In the sections that follow, we explore these issues in depth, highlighting which stakeholders need to be involved and the recommended steps to take so that Smart Cities can learn to leverage the technologies appropriately. Most importantly, we address why Smart Cities should be considering DLT.</P><P>"DLT/blockchain solutions are profoundly transformative solutions that offer the capacity to drastically reduce bureaucracy and streamline transactional and contract efficiencies, creating valuable cost saving for budget-constrained local governments." — Dr. Alison Brooks, research director, Smart Cities and Public Safety</P> IDC PlanScape Wed, 29 Mar 2017 04:00:00 GMT Alison Brooks, Ph.D., Ruthbea Yesner Clarke Microsoft Expands Secure Government Cloud, Challenges AWS with a Renewed Focus on Analytics and Security <P>This IDC study discusses how Amazon Web Services and Microsoft Azure are two giants currently jockeying for dominance in the government cloud market. Both companies offer compelling secure solutions, and both have significant developer communities behind them.</P><P>"Government agency choice may come down to which one of the two largest providers can host the specific line of business-focused solutions they are looking for and also what sort of government-focused developer community the cloud providers inspire that the agencies can tap into." — Shawn McCarthy, research director, IDC Government Insights </P> IDC Perspective Wed, 29 Mar 2017 04:00:00 GMT Shawn P. McCarthy Server Price Changes <P>This IDC Perspective points out how IT buyers are reacting to the changing landscape in the server marketplace. Over the past several years, server prices have been steadily increasing. IDC explores how IT buyers are reacting to this phenomenon and how they are driving discipline and long-term price assurance.</P><P>"There has been a decent amount of churn in the x86 server market in the past couple of years, with Lenovo incorporating the xSeries and HP divesting its enterprise hardware group. While we have seen prices increase on a per-configuration basis, we have also seen vendors ramping up volume discounting." — Chris Murphy, vice president, IDC's Sourcing Advisory Service.</P><P>Teodora Tafrova, senior research analyst, IDC's Pricing Evaluation Services, stated the following when commenting on server price changes, "We have observed a constant and steady increase in server component pricing, contributing to an overall higher price point for x86 servers. The first quarter of 2017 observed a 25% price increase in server DRAM modules. Buyers will need to implement techniques to mitigate the effects of increasing server prices on their current contracts with suppliers."</P> IDC Perspective Wed, 29 Mar 2017 04:00:00 GMT Michael Menechella, Chris Murphy, Teodora Tafrova Current Stages of Digital Transformation in U.S. Government <P>This IDC Perspective highlights survey responses from 216 U.S. government decision makers regarding their agencies' deployment stage of digital transformation (DX) and their deployment stages of 3rd Platform technologies. </P><P>"Since DX relies on one or more of the 3rd Platform technologies, it isn't surprising that the survey responses for DX tend to mirror the responses for several of the 3rd Platform technologies," says Adelaide O'Brien, research director, IDC Government Insights. "Despite the 'digital' moniker, there is much more to DX than just technology. Digital transformation typically involves a relative increase in the speed with which products, services, or information can be created or consumed," she adds. </P> IDC Perspective Tue, 28 Mar 2017 04:00:00 GMT Adelaide O'Brien IDC MarketScape: Asia/Pacific Next-Generation Telcos: Telecom Services 2016–2017 Vendor Assessment <P>This IDC study is the seventh yearly assessment of next-generation telecom operators in Asia/Pacific. The primary focus of this study is to assess SPs' capabilities to meet the telecommunication and ICT needs of various customer segments and it leverages the IDC MarketScape framework to evaluate 11 leading regional and global telecommunications SPs in Asia/Pacific. The evaluation framework consists of a large variety of parameters such as comprehensiveness of service offerings, datacenter and cloud capabilities, go-to-market strategy, growth strategy, partner ecosystem, and innovation strategy. SPs are evaluated based on their current capabilities and the strategies they set in the next three to five years for the enterprise segment in Asia/Pacific.</P><P>"The telco landscape is being reshaped by enterprise transformation to digital platforms. The impact of key 3rd Platform technologies and accelerators, and the enterprise desire to leverage those technologies to differentiate themselves in a crowded marketplace, is clearly visible. In the short term, SD-WAN and enterprise cloud connect will be important, followed by 5G, software-defined networks, and virtual network services (VNS), with a distinct focus on customer experience throughout. Most of the SPs today have responded to these enterprise requirements by expanding into adjacent areas and providing not just the technology, but the business expertise along with it. However, they differentiate themselves based on their focus and key strategic capabilities. It's an interesting era for the telecom sector," according to Nikhil Batra, senior research manager, IDC AP Telecom.</P> IDC MarketScape Tue, 28 Mar 2017 04:00:00 GMT Nikhil Batra, Sandra Ng, Hugh Ujhazy, Shiv Putcha IDC MarketScape: Worldwide eDiscovery Services 2017 Vendor Assessment <P>This IDC study provides an assessment of where the ediscovery services market is going, how major ediscovery service providers compare to each other, and what criteria are considered most important for companies to consider when evaluating and selecting a vendor.</P><P>Angela Gelnaw, senior analyst of the eDiscovery and Information Governance market research program, noted, "Growth in the overall ediscovery market is now being driven by ediscovery services. As litigation becomes increasingly more global and complex and regulatory oversight tightens, these services are becoming integral to corporate legal and compliance strategies. It is critical in today's marketplace that organizations have strong relationships with trusted partners that can help them prepare for and manage the ediscovery process in a manner that is defensible, efficient, and cost-effective. This IDC MarketScape provides guidance for any organization that is looking for a strategic partner in the ediscovery services market."</P> IDC MarketScape Tue, 28 Mar 2017 04:00:00 GMT Angela Gelnaw IDC MaturityScape Benchmark: Enterprise Mobility in Asia/Pacific (Excluding Japan), 2016 <P>To help the business and IT executives within organizations better understand the elements of a successful enterprise mobility strategy, IDC has developed an enterprise mobility maturity model that identifies the five stages of maturity and the critical competencies, measures, outcomes, and actions that are required for organizations to improve their mobility-related strategies. This IDC study aims to help enterprises assess their current enterprise mobility maturity and uncover gaps in their mobility strategies. It also provides a framework to assist enterprises in planning, developing, and executing their mobility initiatives. Specifically, this study enables enterprises to:</P><UL><LI>Assess their mobility competency and maturity</LI><LI>Prioritize mobility technology, their partners, and other related investment decisions</LI><LI>Benchmark mobile maturity against country and industry trends</LI><LI>Uncover maturity gaps and identify the resources required to deliver and support enterprise mobility initiatives</LI></UL><P>"Mobility has entered mainstream across many Asian organizations today, as firms have learnt to leverage at least the basic benefits that mobile technology has to offer. However, as with any technology adoption, this one is also a journey, with only a few organizations embracing the value that mobility offers as a competitive business advantage. This is where the next phase of the journey stands for most organizations today — moving from tolerating mobility as an employee choice toward embracing mobility as a business imperative to drive the organization's digital transformation agenda," says Avinash K. Sundaram, research manager, Enterprise Mobility, IDC Asia/Pacific.</P> IDC MaturityScape Benchmark Tue, 28 Mar 2017 04:00:00 GMT Avinash Kalyana Sundaram IDC MaturityScape: Enterprise Risk Management 1.0 <P>This IDC study helps organizations understand the maturity life cycle of an enterprise risk management program. It also helps them identify where they fall in that cycle and what steps they need to take to advance to the next stage of maturity. </P><P>"Advancements in cognitive and analytics applications, changes to the regulatory environment, and digital transformation initiatives are pushing the enterprise to evolve its risk management strategies to overcome new challenges and ensure the business is operating at its optimal risk level," said Angela Gelnaw, senior analyst of Legal, Risk, and Compliance Solutions.</P> IDC MaturityScape Tue, 28 Mar 2017 04:00:00 GMT Angela Gelnaw, Cushing Anderson, Michael Versace IDC PlanScape: Designing a Strategic Metrics-Driven IT Performance Management System <P>This IDC study offers a framework that IT and LOB management can employ to design a strategic metrics-driven IT performance management system. </P><P>According to authors Bob Multhaup and Marc Strohlein, "The framework can be used by each IT product/service manager and by IT senior executives, including the CIO, in conjunction with LOB management and the HR function that manages the corporate performance management system." </P> IDC PlanScape Tue, 28 Mar 2017 04:00:00 GMT Robert Multhaup, Marc Strohlein