rssmarketingandsales http://www.idc.com/rss/2806.do IDC RSS alerts 中国保险行业IT解决方案市场份额研究 2016:保持平稳增长 http://www.idc.com/getdoc.jsp?containerId=CHC42846817 <P> "2016年中国保险行业市场保持强劲增长势头,结构进一步优化,保障能力进一步加强,中国保监会密集出台一系列的监管政策,强化保险回归风险保障的本质,规范险企健康发展,中国保险行业已进入一个服务国家治理体系和治理能力现代化的新格局。近年来,中国保险行业积极寻求业务创新,积极开展'互联网+'的模式创新,取得了积极的成果。未来几年,中国保险行业信息化将继续朝着支持业务创新和管理创新的方向发展,除了核心业务系统将会继续成为重点领域外,中国保险行业IT解决方案市场将更加关注产品与渠道创新和风险控制等,相应的解决方案将成为中国保险行业解决方案市场投资增长较快的子市场。IDC预计,2021年中国保险行业IT解决方案的整体市场规模将达到14652.15百万元,2017–2021年的年均复合增长率为22.35%。"IDC行业研究与咨询服务部高级研究经理方正说。</P> Market Share Thu, 20 Jul 2017 04:00:00 GMT Frank Fang Amazon and Whole Foods: The Payments Perspective http://www.idc.com/getdoc.jsp?containerId=US42841217 <P>This IDC Perspective delves into the acquisition of Whole Foods Market Inc. by Amazon Inc. The acquisition will have broad implications across multiple sectors in the economy, including payments. It not only demonstrates many of the issues facing retailers at the point of sale but also offers vendors in the payment space — including POS manufacturers, payment processors, ISOs, and others — an opportunity to help those retailers adapt their strategies for accepting payments as well as understanding how transactions can be a part of the omni-channel experience.</P><P>"The Amazon acquisition of Whole Foods represents both a challenge and an opportunity for retailers and their payment vendors," said James Wester, research director for Worldwide Payment Strategies at IDC Financial Insights and the author of the document. "By investing in physical locations, Amazon is confirming the importance of the omni-channel experience, and transaction data plays a key role in that experience. Payment vendors are in a unique position to help retailers further their omni-channel strategies."</P> IDC Perspective Tue, 18 Jul 2017 04:00:00 GMT James Wester Autonomous Vehicle Ecosystem Convergence and the Importance of Technology Platforms http://www.idc.com/getdoc.jsp?containerId=US42843717 <P>This IDC Perspective considers the biggest challenge for automotive OEMs today, which is management of the complex, multiple ecosystems that span people, process, and technology, in a unified platform approach.</P><P>According to Jeff Hojlo, program director, IDC Manufacturing Insights, "These ecosystems are internal (employees, technology systems) and external (partners, suppliers, content) and must work in concert for OEMs to realize the full potential that the connected, and ultimately autonomous, vehicle provides for data monetization and customer experience optimization."</P> IDC Perspective Mon, 17 Jul 2017 04:00:00 GMT Jeffrey Hojlo, Heather Ashton Channel Cloud Compensation http://www.idc.com/getdoc.jsp?containerId=EMEA42843317 <P>This IDC Market Presentation explores many of the big issues software vendors face when incentivizing their partners on cloud or software-as-a-service (SaaS) sales. The way this happens contrasts greatly with the way partners were incentivized when selling traditional on-premise software, particularly in terms of shifting to a recurring revenue model. Meanwhile, partners themselves are struggling with how to incentivize their own sales staff in light of this market shift.</P><P>In this presentation, IDC looks at how the industry has developed, what is happening now, how vendors are incentivizing their partners, and what partners think. It also includes recommendations for both cloud-native vendors and those hybrid firms that offer SaaS and traditional software to customers through their channel partners.</P><P>It was presented at IDC's Software Leadership Council in San Mateo, California, on June 21, 2017.</P> Market Presentation Tue, 11 Jul 2017 04:00:00 GMT Hannah Breeze Field Service Management in Manufacturing: Oracle Field Service Cloud http://www.idc.com/getdoc.jsp?containerId=US42830316 <P>This IDC Manufacturing Insights Vendor Profile evaluates Oracle Corp.'s field service management platform, Oracle Field Service Cloud. We focus on Oracle's current capabilities, business strategy, and target markets for supporting field service management within manufacturing and product-centric industry segments. This document is part of a series that also profile other similar providers in the field service management platform domain. The document series is for manufacturers and other product-centric companies that want to evaluate field service management platforms to successfully support service technicians and field operations using 3rd Platform technologies like mobile, social, cloud and analytics, and innovation accelerators including IoT, AR/VR, and cognitive systems.</P> Vendor Profile Mon, 10 Jul 2017 04:00:00 GMT Heather Ashton Artificial Intelligence: From Science Fiction to Business http://www.idc.com/getdoc.jsp?containerId=EMEA42851017 <P>This IDC Financial Insights Presentation provides an overview of the key results from IDC's <I>Western European AI/Cognitive Solutions Survey</I>, conducted in April 2017. This survey identifies current and planned deployments and spending plans across all major industry sectors in the region. Respondents were decision makers or members of the decision-making team split between line-of-business units and the IT function in their respective organizations. This presentation takes a detailed view from financial services organizations. </P><P>New regulations and the need to keep up with rapidly increasing customer expectations are fundamentally disrupting the financial services value chain. In order to be competitive in these market conditions, banks increasingly rely on disrupting technologies such as cognitive systems that enable the delivery of contextualized omni-experiences to the ecosystem. On the other hand, the fear that machine-based intelligence could displace jobs is inhibiting AI adoption in the European financial industry. </P><P>This presentation is aimed at technology buyers to help them identify trending themes around AI, machine learning, and cognitive systems in the European financial services industry. It also helps financial institutions compare their AI strategies against industry benchmarks. </P> Tech Buyer Presentation Fri, 07 Jul 2017 04:00:00 GMT Danielle Hernandez, Thomas Zink Amazon Buys Whole Foods: The Path to Becoming the First Major Mentor Brand http://www.idc.com/getdoc.jsp?containerId=US42820617 <P>This IDC Market Note reviews the June 2017 announcement by Amazon of the intention to buy Whole Foods Markets. This expected merger combines the digital expertise of Amazon with the brick-and-mortar presence of Whole Foods in an industry that is poised for disruption.</P> Market Note Thu, 06 Jul 2017 04:00:00 GMT Greg Girard, Wayne Kurtzman, Gerry Murray, Michael Versace, Mary Wardley, Alan Webber, Melissa Webster, Marc DeCastro Directions 2017 Tokyo:国内企業のDX成熟度と デジタルマーケティングへの取り組み http://www.idc.com/getdoc.jsp?containerId=JPJ42834117 <P>本Conference: Tech SupplierはIDC Japan ITサービスのリサーチマネージャーである木村 聡宏による講演の内容をプレゼンテーションスライドと音声ファイルによって提供するものである。</P><P>国内市場においてもDXの重要性を訴求するベンダーが増え、国内企業の意識にも徐々に高まりが見られるが、実際の取り組みに進展があるのであろうか。本講演では、国内DX市場を対象としたIDC MaturityScape Benchmarkの最新の調査結果から、国内企業のDXに対する取り組みの段階(成熟度)や課題を解説する。また、DXにおける主要なユースケースの一つとして、デジタルマーケティングを取り上げ、企業がマーケティング業務のデジタル化を進めていく上で重要なポイントや、ITサプライヤーに求められるアクションを具体的に提言する。</P> Conference: Tech Supplier Thu, 06 Jul 2017 04:00:00 GMT Akihiro Kimura Directions 2017 Tokyo:DX時代の営業、マーケティング戦略を考える:顧客との新たな関係構築に向けて http://www.idc.com/getdoc.jsp?containerId=JPJ42834917 <P>本Conference: Tech SupplierはIDC Japanのグループディレクターである寄藤 幸治による講演の内容をプレゼンテーションスライドと音声ファイルによって提供するものである。</P><P>DXの本格化に伴い、企業のIT人材の在り方、組織、IT部門と事業部門との関係が変わっていくとみられている。いわゆる「DX型組織体制」に移行しようとする企業に対してITサプライヤーはどのように関係を構築していけばよいのであろう。また、「DX型組織体制」への移行が遅れている企業に対して、ITサプライヤーはどのように働きかけ、変革を促すことが望ましいであろうか。本講演では、調査結果や実例を基に、ITサプライヤーのDX時代の顧客接点(営業、マーケティング)の在り方を考察し提言する。</P> Conference: Tech Supplier Wed, 05 Jul 2017 04:00:00 GMT Yukiharu Yorifuji How to Build a Holistic Digital Commerce Platform: The Foundation of Digital Transformation http://www.idc.com/getdoc.jsp?containerId=US42786917 <P>This IDC Market Perspective provides a framework for the digital commerce applications market and IDC's future digital commerce research. Specifically, the document looks at the functional applications that a digital commerce platform must include, as well as other defining features seen in the digital commerce market. Examples of digital commerce platforms are provided for various industries.</P><P>"Digital commerce is not a new technology market and has actually existed for over 20 years, thus business buyers and consumers have come to expect an excellent experience when purchasing products and services over digital channels," says Jordan Jewell, research analyst of IDC's Enterprise Applications and Digital Commerce program, "To provide an excellent experience, organizations need to build a complete digital commerce platform. That platform will ideally be composed of applications from various vendors and will be hosted on a multitenant public cloud. This enables sellers to take advantage of cloud microservices that meet their specific business needs and build their own omni-experience brand."</P> Market Perspective Mon, 03 Jul 2017 04:00:00 GMT Jordan Jewell, Mickey North Rizza