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Search Results: European Services Overview

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Accenture in Mid-FY13: Slower But Still Healthy

May 2013 | Doc #lcUK24119013 | IDC Link
Douglas Hayward

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We are already well into the season for vendors reporting their 2013 first-quarter financial results, with some of the major suppliers posting total revenue growth flat or down slightly. We don't of course know how the full year will pan out, ...

European Enterprise Survey 2013: End-User Priorities

May 2013 | Doc #Q04V | Survey
Douglas Hayward

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According to IDC's European Enterprise Survey 2013, some 45% of IT services spend in 2013 will be allocated to projects or technologies that drive revenue growth, increase customer-citizen satisfaction, or otherwise help the organization ...

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West European Business Consulting Services 2012 Market Sizes and 2013–2017 Forecasts

May 2013 | Doc #Q03V | Market Analysis
Douglas Hayward

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2012 was a subdued year in Western Europe for business consulting demand, which grew just 1.5% by IDC's estimate, to just under $23.4 billion. 2013 will be a year of modest recovery in demand, with business consulting revenues demand growing ...

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Accenture Buys London-Based Design Specialist Fjord

May 2013 | Doc #lcUK24105513 | IDC Link
Douglas Hayward

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Accenture said earlier this week that it has agreed to acquire London-based Fjord, a marketing-oriented design consultancy that specializes in "creating digital experiences and services that engage consumers across platforms including smart ...

Windows 8 — What It Means for You

May 2013 | Doc #lcUK24107513 | IDC Link
Douglas Hayward, Lionel Lamy

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The Financial Times led its front page earlier this week with a story about Microsoft "preparing to reverse course over key elements of its Windows 8 operating system, marking one of the most prominent admissions of failure for a new mass-market ...

Thoughts From Accenture's Global Shared Services Conference 2013

May 2013 | Doc #Q53V | Event Flash
Douglas Hayward

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This Event Flash summarizes our thoughts from Accenture's recent Global Shared Services conference in Vienna, Austria. Based on one-to-one meetings and conference sessions with enterprises that have implemented shared services and business ...

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Western European 2012 IT and BPO Services Market and 2013–2017 Forecast

May 2013 | Doc #Q02V | Market Analysis
Juan Sacchi

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This IDC study forecasts developments in the Western European IT and key horizontal BPO services markets and provides an analysis of the main trends among Western European companies for 2012–2017, with a focus on the following services:

  • IT ...
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France Telecom's Results Show Deteriorating Performance — France and Enterprise Markets Particularly Under Pressure

Apr 2013 | Doc #lcUK24092313 | IDC Link
Lionel Lamy, Bruno Teyton, Chris Barnard

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A few days after the downgrade of France Telecom from A- to BBB+ by Standard & Poor's, France Telecom presented 1Q financial results.The French group confirmed the free operating cash flow (FOCF) guidance of €7 billion for 2013 despite declines ...

Verizon 1Q13 Results Show the Importance of Strategic Services Within the EMEA Region

Apr 2013 | Doc #lcUK24081213 | IDC Link
Lionel Lamy

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On April 18, 2013, Verizon released its 1Q results. Fran Shammo, Verizon's CFO, framed his presentation to analysts as a "solid start to 2013" enabled by strategic investments. Headline results show a total of $29.4 billion revenue for the ...

2012 Results: Mixed Performance Continues at KPN

Apr 2013 | Doc #lcUK24075013 | IDC Link
Lionel Lamy, Chris Barnard

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On February 27, 2013, KPN published its annual report for calendar year 2012. KPN's 2012 revenue was down 4.7% to €12.4 billion, with EBITDA (excluding restructuring costs) down 11% to €4.7 billion. Net profit for the period was reported down ...

Unisys Managed Services — Back in the Game

Apr 2013 | Doc #AE55V | Event Flash
Lionel Lamy

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Unisys briefed IDC on its services solutions and capabilities in March. This document highlights the company's strategy and portfolio and provides our opinion on the company's European strengths and weaknesses.

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The European Services Market: 1Q13 and the Outlook for the Remainder of the Year

Apr 2013 | Doc #AE54V | IDC Presentation
Lionel Lamy, Marianne Kolding, Juan Sacchi, Douglas Hayward, Mette Ahorlu, Annsofie Petersson, Jennifer Thomson, Jan Horsager

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This IDC Presentation was delivered in April 2013 to organizations subscribing to IDC's European Services programs.

The presentation comments on the main events in 1Q13, discusses the revenue progress of the key vendors during 4Q12, ...

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2012 Results Put Computacenter at a Crossroads

Apr 2013 | Doc #lcUK24072713 | IDC Link
Lionel Lamy

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On April 5, 2013, Computacenter published its annual report for 2012. For calendar 2012, Computacenter reported £2.9 billion revenue, a 2.2% increase over 2011 (a 6.5% increase in constant currency). The U.K., with £1.195 billion revenue, and ...

HP's European Services Business Grew Modestly in a Challenging 2012

Mar 2013 | Doc #lcUK24045413 | IDC Link
Douglas Hayward, Mette Ahorlu

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HP last month reported its worldwide financial results for its first quarter ending January 31, 2013. Since HP doesn't report by calendar year, IDC has therefore calculated HP's services revenue in calendar 2012 using the quarterly results ...

Cognizant Reports Solid 2012 Results and Strengthens its Position in Europe

Mar 2013 | Doc #lcIT24040113 | IDC Link
Jennifer Thomson

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Earlier this quarter, Cognizant reported its 2012 calendar fourth quarter and full year results. Global revenue was up 17% year on year in dollar terms in 4Q12 (to $1.95 billion) and up 20% in dollar terms to $7.35 billion for calendar 2012, ...

Capita's 2012 Full-Year Results

Mar 2013 | Doc #lcUK24040513 | IDC Link
Juan Sacchi, Douglas Hayward

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Capita published its 2012 full year results at the end of February. Total revenue was up 14% to £3.3 billion. Excluding the effect of acquisitions, the revenue increase was 3%, marking the end of a period of organic decline that lasted two ...

Capgemini Refocuses to Grow Its Business in a "Soft Market"

Mar 2013 | Doc #lcIT24040213 | IDC Link
Jennifer Thomson

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Earlier this quarter, Capgemini announced its fourth quarter 2012 and full year results. Despite a gradual slowdown throughout the year, with minimal growth in the fourth quarter (thanks to the lackluster performance from its European business), ...

Thoughts From PwC's 2013 Global Analyst Day

Mar 2013 | Doc #QO51V | Event Flash
Douglas Hayward

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We recently met with PwC at its global analyst briefing in Boston to discuss its progress in consulting and IT services. PwC is working to strengthen its IT execution capabilities and to drive more benefits from pooling people and resources ...

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Steria Grows in a Declining Market in 2012

Mar 2013 | Doc #lcUK24033113 | IDC Link
Mette Ahorlu, Douglas Hayward

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Steria has published its annual results for 2012 showing 4.6% revenue growth (2.4% on a like-for-like basis) to €1,827 million on a 6.4% operating margin (down from 7.4% in 2011). The French market, which accounts for 32% of total revenue, ...

IDC's Worldwide Services Taxonomy, 2013

Mar 2013 | Doc #239900 | Industry Development and Models
Chad Huston

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This IDC study provides a detailed description of IDC's services market taxonomy. For 2013, the taxonomy includes individual foundation markets grouped within three macromarket segments: project oriented, outsourcing, and support and training. ...

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Atos Ends 2012 with Global Tier 1 Ambitions

Mar 2013 | Doc #lcUK24024113 | IDC Link
Douglas Hayward

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Atos released its 2012 results in February 2013. Revenues grew in organic and constant-currency terms by 0.8% to €8.84 billion, on a headline operating margin up almost two points at 6.6% (although operating margin including reorganization ...

HCL Ends 2012 with Good Growth in Europe

Mar 2013 | Doc #lcUK24024513 | IDC Link
Douglas Hayward

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HCL released its results in January for the calendar fourth quarter of 2012, which was the company's financial second quarter (its year ends on June 30). For the quarter, revenues rose 13% in dollar terms to $1.15 billion, on an EBIT margin ...

T-Systems Growing Slightly in 2012; But Profit Is Poor

Mar 2013 | Doc #lcUK24002013 | IDC Link
Mette Ahorlu

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T-Systems published annual results for 2013 as part of parent Deutsche Telekom's results on February 28, 2013.T-Systems' annual revenue reached €10 billion, up from €9.95 billion in 2011, a 0.6% increase. The rise is like-for-like and discounts ...

Wipro in 2012: More Aggressive, and Preparing for Growth

Mar 2013 | Doc #lcUK23998113 | IDC Link
Douglas Hayward

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Earlier this quarter, Wipro published its results for the calendar fourth quarter of 2012, which was Wipro's financial third quarter (its year ends on March 31). For the quarter, revenues in dollar terms rose 4.8% year on year to $1,577 million, ...

What Can Atos Learn From the Progress of its U.K. Operation in 2013?

Feb 2013 | Doc #lcUK23971213 | IDC Link
Douglas Hayward

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Atos released its results for calendar 2012 last week. Globally, revenues were up 0.8% in  organic and constant-currency terms to €8,844 million, on operating margin up 6.6% (a rise of almost two points from 2011), operating cash flow of €550 ...
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