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May 2013 | Doc #WC20130523 | Web Conference Raymond Boggs, Rob Brothers
The changing nature of SMB IT deployment and support has placed new demands on suppliers, channel partners, and customers themselves. The blurring of traditional hardware, software, and services lines is one complication, but so is the growing ...
Apr 2013 | Doc #NZ2578601V | Insight Arunachalam Muthiah, Aman Bajaj, Louise Francis, Adam Dodds, Peter Wise
This IDC Insight summarises the key takeaway points from IDC New Zealand's Enterprise Mobility Conference held at SkyCity, Auckland on February 26, 2013. Over 150 CIOs and other senior IT decision makers attended.
Presenters at the ...
Apr 2013 | Doc #lcUS24081713 | IDC Link Raymond Boggs
Jan 2013 | Doc #AU3054202V | Market Analysis Siow-Meng Soh, Dustin Kehoe
This IDC study attempts to size and forecast (2012–2017) the Australian unified communications and collaboration (UC&C) market, including IP telephony, videoconferencing, enterprise collaboration, and contact centre. This study is based ...
Jan 2013 | Doc #238966 | Market Analysis Raymond Boggs
This IDC study examines the changing spending by small and medium-sized businesses (SMBs) on IT services. Worldwide IT services spending is forecast through 2016 by company size, with additional detail provided for U.S. SMBs. Year-to-year ...
Dec 2012 | Doc #AP8523401V | Buyer Case Study Ian Song, Charles Anderson
This IDC Buyer Case Study focuses on the discussion between IDC and a director of IT at a large United States–based cable and telecommunications company. This case study will center on this organization's drive to virtualize its call center ...
Dec 2012 | Doc #238547 | Market Analysis Amy Lind, John Weber, Carrie MacGillivray
This IDC study details the consumer fixed broadband displacement market opportunity in the United States. It assesses the key market trends affecting the migration of consumers from fixed to mobile broadband services while outlining the ...
Dec 2012 | Doc #238559 | IDC Presentation: Forecast Raymond Boggs
This IDC Presentation was given in 2012 with additional client-specific slides included. It provides a comprehensive review of the global small and medium-sized business (SMB) market, with detail on five regions: North America; Western Europe; ...
Dec 2012 | Doc #237982 | Market Analysis Rob Brothers, Ben Hoffman
This IDC study presents a five-year forecast for the worldwide clientless remote support software market for 2012–2016. Over the past several years, the market for clientless remote support tools has grown significantly.
"Organizations ...
Nov 2012 | Doc #KP64U | Update Julio Vial
This IDC Update provides information relating to Agfa, Canon, Epson, HP, Konica Minolta, Kyocera, Nuance, Oki, Xaar, and Xeikon.
Nov 2012 | Doc #CA7MS12 | Market Analysis Krista Napier
This IDC study provides a Canadian five-year mobile worker population forecast through 2016 and analysis across three major worker categories and 13 subcategories in Canada.
"With the growth of tablets and smartphones, improved network ...
Nov 2012 | Doc #JP3073914U | Industry Development and Models Takashi Manabe
This IDC study, which is a translation of the Japanese document IDC #J12380105, presents an analysis of the vendor trends of the Japan social business market. In recent years, social ...
Nov 2012 | Doc #237784 | Insight Raymond Boggs, Christopher Chute
This IDC Insight examines the changing adoption of different BYOD policies and practices in firms of different sizes, including home-based businesses. Company support of employee-owned notebooks, smartphones, and tablets is examined and ...
Nov 2012 | Doc #237678 | Survey Christopher Chute
This IDC study contains user survey results on current U.S. SMB adoption of applications, both on-premise (e.g., traditional software) and cloud services. User responses are also offered on future adoption of both types of applications. ...
Oct 2012 | Doc #237542 | Survey Christopher Chute
This IDC study contains user survey results on current U.S. SMB adoption of cloud services as well as on both drivers and inhibitors for future cloud service adoption. Data is segmented by company size: micro (<10 employees), small (<100 ...
Oct 2012 | Doc #237541 | IDC Presentation Raymond Boggs
This IDC Presentation provides an update of SOHO ownership and purchase plans of printers and multifunction peripherals (MFPs). Small offices (firms with fewer than 10 employees) and home-based businesses differ in where they operate (by ...
Sep 2012 | Doc #AP2579402X | Survey Trevor Clarke
This IDC study delivers a comprehensive analysis of the impact mobility is having on print environments across the Asia/Pacific (excluding Japan) or APeJ region through a quantitative analysis of market performance based on IDC's renowned ...
Sep 2012 | Doc #AU3054107X | Survey Siow-Meng Soh, Aman Bajaj, Shane Minogue, Dustin Kehoe
This IDC study reviews some of the current practices of IT departments in Australia and considers some of the implications for bring-your-own-device (BYOD) policies. This study used the IDC Continuum survey 2012 that asked 100 IT ...
Aug 2012 | Doc #236578 | Update Raymond Boggs
This IDC update examines a number of remote worker and home-based business initiatives in a variety of areas, primarily new online services and related resources and also a new PC product introduction:
Jul 2012 | Doc #236138 | Vendor Profile Ron Glaz
This IDC Vendor Profile analysis focuses on Xerox's managed print services (MPS) and basic print services (BPS) channel programs, processes, and support. The profile seeks to review the key success factors in Xerox's channel business including ...
Jul 2012 | Doc #236005 | Market Analysis Rich Costello
This IDC study contains IDC's worldwide IP PBX and desktop hardware IP phone forecast for 2012–2016. It provides a forecast for the total IP PBX market (pure and hybrid) by IP PBX line shipments and desktop hardware IP phones shipped. IDC ...
Jul 2012 | Doc #235863 | Insight Raymond Boggs
This IDC Insight examines the changing nature of telecommuting in the United States over the past five years. While the total number of telecommuters grew only modestly between 2000 and 2007, the increases since then have been significant, ...
Jun 2012 | Doc #M06U | Customer Needs and Strategies Giuliana Folco
This IDC study investigates mobile opportunities in Western European vertical markets through the analysis of vertical markets' demographic structure and customer orientation and mobile solutions' readiness by vertical market.
For ...
Jun 2012 | Doc #lcUS23540012 | IDC Link Justin Jaffe, Raymond Boggs
Jun 2012 | Doc #235390 | Event Flash Raymond Boggs
This IDC Flash describes the recent Fusion 2012 conference hosted by Concur, the provider of integrated travel and expense management services. The company's progress in expanding its business in general and its SMB practice in particular ...