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Perspective: Enterprise Software Vendors Must Improve Their Relationship with the Installed Base

May 2013 | Doc #MI241205 | Perspective
Robert Parker

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This IDC Perspective looks at the growing discontent with enterprise software vendors (ESVs) in the manufacturing industry. A set of specific practices that customers should encourage their providers to follow is provided.

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IDC Examines the Impact of the 3rd Platform on Software Business Models and the Building Customer Revolution

May 2013 | Doc #prUS24123513 | Research Press Release

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The 3rd Platform, with cloud at its core, will serve as the primary growth driver of the information and communications technology (ICT) industry over the next decade, responsible for 75% of new growth as worldwide ICT spending moves from $3.7 ...
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BlackBerry's World Gets Braver with Q5 and BBM Enhancements

May 2013 | Doc #lcUS24122713 | IDC Link
Ramon T. Llamas, Melissa Chau, Oliver Aguilar, Stephen D. Drake, William Stofega

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On Tuesday, May 14, 2013, at its BlackBerry Live conference, BlackBerry made several announcements, including a new smartphone, a new enhancement of its BBM platform called Channels, and the upcoming availability of BBM on Android and iOS later ...

Worldwide IT Leasing and Financing 2013–2016 Forecast: Top 25 Countries — Emerging Regions Lead Growth

May 2013 | Doc #241058 | Market Analysis
Susan G. Middleton, Kelly Quinn

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This IDC study presents an updated forecast for the worldwide IT leasing and financing market in the top 25 countries. It updates the previous forecast for this market published in Worldwide IT Leasing and Financing 2012–2016 ...

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Dell Q1 FY14: Chasing Revenue to Fuel Additional Enterprise Solutions Transformation

May 2013 | Doc #lcUS24123013 | IDC Link
Matthew Eastwood

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On May 16, 2013, Dell reported financial results for the first quarter of fiscal year 2014. Overall, the company reported a 2% decrease in quarterly revenue to $14.1 billion for the quarter; however, the big story was net income that decreased ...

Huawei Global Anaylst Summit 2013

May 2013 | Doc #AP3054020V | Insight
Melissa Chau, Wong Teck Zhung, Dickie Chang, Surjyadeb Goswami, Ian Song, Janice Chan

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This IDC Insight covers the Huawei Global Analyst summit in Shenzhen, China. Huawei invited analysts from around the world covering its Carrier, Consumer, and Enterprise businesses. This IDC Insight provides an overview of Huawei's Consumer ...

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2013 European End-User Trends: A Conservative Approach to Licensing Models Prevails

May 2013 | Doc #IM53V | Insight
Carla Arend, Bo Lykkegaard

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This IDC Insight discusses the results of IDC's 2013 European Software Survey that relate to software licensing preferences. In February 2013, IDC has surveyed 700 European organizations' IT decision makers and influencers ...

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The Coming of the 3rd Platform and What This Means for Software Business Models

May 2013 | Doc #240918 | Customer Needs and Strategies
Amy Konary, Robert P. Mahowald, Vanessa Thompson

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This IDC study focuses on the rise of the 3rd Platform and the ways in which software business models will change as a result.

"The 3rd Platform is not just a technology revolution; it's also a customer revolution. As a result, expect ...

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PC Review: May 2013

May 2013 | Doc #241067 | Update
Linn Huang, Bob O'Donnell, Tom Mainelli, David Daoud, Rajani Singh

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This IDC update presents findings from IDC's latest research into global PC market as well as analysis of pertinent industry news that occurred in the previous month. In April, IDC released its preliminary worldwide top 10 PC vendor shares ...

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Perspective: Technician Incentives May Increase No-Trouble-Found Rates, Warranty Cost

May 2013 | Doc #MI240992 | Perspective
Sheila Brennan

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This IDC Manufacturing Insights Perspective recaps an SAE World Congress panel discussion of technician challenges in service events and the downstream effect on service metrics, warranty cost, and customer loyalty.

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IDC Competitive Market Insight: SAP Calendar 4Q12 Update

May 2013 | Doc #240828 | Vendor Needs and Strategies
Mira Perry, Michael Fauscette, Amy Konary, Robert P. Mahowald, Mary Wardley, Christine Dover, Vanessa Thompson

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This IDC study provides market intelligence details for SAP from September 2012 to December 2012. Data on financial performance, sales highlights, and recent acquisitions sets the stage for a detailed examination of select products and distribution ...

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U.S. Color Laser MFP A3 and A4 2013–2017 Forecast

May 2013 | Doc #240966 | Market Analysis
Alyson Frasco

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This IDC study quantifies the U.S. color laser MFP market opportunity and analyzes its issues and trends. It includes A3 and A4 configurations and examines the total market. The study contains data for the U.S. market for 2007–2017. Unit ...

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Canadian Server 2013–2017 Forecast

May 2013 | Doc #CA4CIC13 | Market Analysis
Tarun Bhasin

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This IDC study details the performance of the Canadian server market and major developments during 2012 and presents a forecast for the market for 2013–2017. Detailed forecasts and the underlying assumptions and rationale used to develop ...

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Canadian Application Outsourcing Services 2013–2017 Forecast

May 2013 | Doc #CA4CAS13 | Market Analysis
Jim Westcott

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This IDC study examines the application outsourcing services market and provides a forecast for the period from 2013 to 2017. The application outsourcing services market in Canada continues to grow, posting a 2012–2017 CAGR of 4.7%, to reach ...

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2013 End-User Software Trends in Europe

May 2013 | Doc #LC52V | Web Conference
Bo Lykkegaard, Alys Woodward, Spencer Izard, Carla Arend, Philip Carter, Kevin Bailey

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In this IDC Web Conference, IDC shares the results from its large, annual end-user survey of 700 European IT decision makers from small, midsize, and large European organizations. IDC asked the respondents on their business and IT priorities. ...

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Western European MFP Channel 2013–2017 Forecast and Analysis

May 2013 | Doc #KM03V | Market Analysis
Phil Sargeant

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This IDC study looks at the developing MFP market through six distribution channels. This study is of distribution channel shares and forecast for the MFP market in Western Europe and is based on the latest 2017 MFP forecast from published ...

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Iceotope: Will Liquid Cooling Revolutionize Datacenters and HPC Servers?

May 2013 | Doc #GE68V | Vendor Profile
Andreas Olah, Giorgio Nebuloni

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This IDC Vendor Profile provides a snapshot of liquid-cooling technology firm Iceotope. This recent startup plans to revolutionize the way datacenters and HPC sites are set up by providing a patented cooling solution that is applied directly ...

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U.S. Consumer Fixed Broadband Services 2013–2017 Forecast

Apr 2013 | Doc #240849 | Market Analysis
Amy Lind

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This IDC study presents IDC's most recent forecast of the U.S. consumer fixed broadband services market, identifies and quantifies the market opportunity within the United States, and presents recommended strategies for broadband service ...

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Unbundled Bitstream Access Pricing Review in New Zealand — What Is the Point of Playing the Game If Someone Does Not Like the Rules?

Apr 2013 | Doc #NZ3053312V | Update
Glen Saunders

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This IDC update examines New Zealand Commerce Commission's announcement, which was done on April 3, 2013, of pressing ahead with its review of Unbundled Bitstream Access (UBA) pricing. This was despite the government having announced a comprehensive ...

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IDC MarketScape: Worldwide High-Speed Inkjet Web Press 2013 Vendor Analysis

Apr 2013 | Doc #240577 | Competitive Analysis
Keith Kmetz, Amy Machado

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This IDC study is the first vendor assessment of the high-speed inkjet web press market using the IDC MarketScape methodology and model. This assessment discusses both the qualitative and the quantitative characteristics that explain success ...

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Worldwide and U.S. Server 2013–2017 Forecast

Apr 2013 | Doc #240364 | Market Analysis
Jed Scaramella, Kuba Stolarski, Matthew Eastwood, Lloyd Cohen, Sheera Kaizerman

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This IDC study presents our adjusted worldwide and regional forecasts for the server market from 2013 to 2017.

"Trends such as convergence, data analytics, and cloud services will continue to transform the server market. IDC expects ...

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Transformation of CIOs' Key Performance Indicators Lead to Change in Service Sourcing Models

Apr 2013 | Doc #AP2579520V | Industry Development and Models
Mayur Sahni, Chris Morris, Rajkumar P, Prabhitha Sheethal D'Cruz

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This IDC study showcases IDC's views on the trends in IT services in the region for the immediate future. Analysis expressed in this document brings together IDC's buy-side (CIO interactions and surveying over 1,000 IT decision makers) and ...

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Brand Perceptions of Server Vendors in Canada, 2013

Apr 2013 | Doc #CA1CIC13 | Customer Needs and Strategies
Tarun Bhasin, Kevin Lonergan

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This IDC study provides an analysis of Canadian brand perceptions on x86 server vendors for 2012. Brand awareness was measured, along with perceptions of customers, against 12 criteria used for evaluating vendors when purchasing x86 servers. ...

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Enterprise Decision Making: Mobile Solutions

Apr 2013 | Doc #240267 | Survey
Carrie MacGillivray, Suzanne Hopkins

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This IDC study details findings related to enterprises' mobile decision making from IDC's recently conducted 2013 U.S. Mobile Enterprise Services Survey of 121 respondents.

"Enterprises are looking beyond mobilizing ...

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U.S. Printer 2013–2017 Forecast

Apr 2013 | Doc #240396 | Market Analysis
Amy Machado

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This IDC study quantifies the U.S. printer market in detail, analyzing issues, trends, and product advances. It contains IDC's review and forecast of the U.S. printer market for 2007–2017. Unit shipments, value of shipments, and average ...

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