Analyst Location
United States
Coverage
Regions
Denise Lund
-
RingCentral held its industry analyst event from February 26 to 28, 2024, highlighting 25 years of providing connected business solutions to organizations to help optimize customer and employee experiences. As the company transitions to sup...
-
Cisco WebexOne 2023 revealed a noteworthy shift in Cisco's ability to become more relevant in today's employee and customer engagements. With a major focus on bringing AI across its Webex platform, including software, services, and devices,...
-
-
This IDC Market Presentation examines the top 5 trends for UCaaS for telecom and cable communication service provider consideration in 2024.In 2023, IDC observed UCaaS not only maintains its value in the overall, integrated unified communic...
-
This IDC Market Presentation examines the top 5 trends for UC&C in 2024. In 2023, IDC observed UC&C players go big on AI and other innovative capabilities to enhance user and customer experiences. In 2024, IDC predicts UC&C vend...
-
This IDC Market Perspective highlights actionable insights for SaaS and CPaaS vendors delivering solutions designed to address customer engagement communications needs. Understanding the solution pros and cons from the customer perspective ...
-
Business IP Phone Services: Service Provider Strategies & Drivers
-
Channel Strategies Across the UC&C Ecosystem: SWOT Analysis
-
Competitive Landscape Insights: The Hybrid, On Prem, Cloud-based UC&C Opportunity
More results for Planned Research