Asia/Pacific Services Team
New Research
This IDC Perspective offers insights into generative AI code generators and how they are playing an important role in boosting developers' efficiency and productivity in Asia and the Pacific. It also provides a brief overview of popular ven...
This IDC Market Perspective discusses the generative AI (Gen AI) landscape and its implications on customer experience (CX). IDC contextualizes what this means for the customer service market in terms of the impact, its potential to augment...
This IDC Market Glance provides a current overview of the Asia/Pacific (including Japan) (APJ) customer experience (CX) landscape. It depicts who the major software and services players in the Asia/Pacific market are across 20 segments. As ...
This IDC Survey presents insights from IDC's 2023 Future Enterprise Resiliency and Spending Survey, Wave 1. This study was conducted to understand how IT and business leaders in enterprises around the world are assessing risks and addressin...
This IDC Market Perspective examines digital sovereignty initiatives in Asia/Pacific (excluding Japan) (APEJ). The concept of digital sovereignty has slowly gained prominence worldwide in the last five years in the wake of the COVID-19 pand...
This IDC Pivot Table provides worldwide data for IDC's Industry CloudPath 2023 Survey by industry. A worldwide banner and banners by region are also available.Industry CloudPath provides deep insight into how each industry is moving to the ...
This IDC study uses the IDC MarketScape model to assess SPs participating in the Oracle application implementation services market with specific offerings and capabilities in the segment. It discusses the quantitative and qualitative charac...
This IDC Perspective examines the automation trends in small and medium-sized businesses (SMBs) and midmarket segments across different business functions, as well as in customer relationship management (CRM), human capital management (HCM)...
This IDC Market Perspective offers insights about the challenges, industry trends, and best practices of telecom firms driving digital innovation in Asia/Pacific. The digital-first concept is being embraced by telecom firms around the regio...
This IDC Market Analysis Perspective (MAP) provides an overview of the Asia/Pacific managed security services market. This MAP document highlights key market trends and drivers, competitive landscape, buyer concerns and priorities, and futu...
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