Worldwide Services Research Team
New Research
This IDC Market Perspective describes the key takeaways from the Infosys Analyst and Advisory Day event in Richardson, Texas, on March 7, 2024. The event focused on Infosys customers that deployed Infosys Cobalt (a set of cloud-based servic...
This IDC Survey discusses the 2024 outlook for GenAI awareness, readiness, and commitment. At the start of 2024, enterprises were fully engaged in the transition to AI everywhere. The development of investment plans and setting priorities, ...
At the Next '24 event, Google Cloud unveiled various announcements, highlighting its momentum in generative AI (GenAI) and cloud infrastructure technologies. One of the primary focus areas was delivering an infrastructure optimized for GenA...
This IDC Survey Spotlight draws upon Cloud Pulse 4Q23 data which shows close to half of cloud buyers spent more on cloud than they expected to in 2023. In 2024, a high number already expect to see cloud spend overruns, but the reasons why a...
This IDC Perspective discusses AI transformation of services and related engagement models and employee impact. The proliferation of AI has surged through multiple aspects of business operations. From IT operations and management to line-of...
This IDC Market Perspective provides IDC's views, learnings, perspectives, and advice after attending NTT DATA's Analyst Day held January 17–18 in Plano, Texas. It encapsulates several sessions in which IDC heard from multiple speakers. The...
This IDC Market Presentation is the second part to IDC's 4Q23 Cloud Pulse Survey findings covering the perception of value when purchasing cloud and cloud return on investment (ROI). Facing myriad pressures, cloud buyers feel they are getti...
This IDC study presents the new five-year forecast for security services. Security service providers (SPs) are seeing continued needs around incident readiness and response, vulnerability management, and risk concerns, which are positively ...
This IDC Survey provides key findings from IDC's 2024 Future Enterprise Resiliency and Spending (FERS) Survey, Wave 1, which focuses on issues related to GenAI awareness, readiness, and commitment, as well as the implications for IT investm...
This IDC Survey Spotlight provides a worldwide regions view on enterprise sentiments for using artificial intelligence (AI), across regions, to support application services. The document contains data from IDC's Application Services Survey,...
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