The Future Enterprise: Hyper X

Kuala Lumpur, Malaysia

July 14, 2020

IDC Malaysia CIO Summit Agenda

Time Event & Speakers

Registration & Welcome Refreshments


Welcome Address by IDC


The Future Enterprise:Hyper X

Chin Jun-Fwu
Research Director IDC Asia Pacific & Head of Operations IDC Thailand

Personalisation: Addressing Rising Customer Expectations

Muzzaffar Othman
Chief Technology Officer, Permodalan Nasional Berhad

Brands and organizations have achieved a dramatically higher-level customer knowledge than was available 10, 15 or 20 years ago. Yet the last mile of meeting the customer in the moment with salient targeted responses that ring true to the customer remains elusive because it lacks the customer’s context. How can organizations achieve “smart personalization” that quickly identifies the customer’s reason for contact, related issues and the accurate projection of their needs? How can they deliver on a smart personalized experience that is customer centric and not corporate centric?


Is Your IT Roadmap Business-Driven or vendor dictated?

Andrew Seow
Regional General Manager ASEAN & Greater China, Rimini Street

Today, the #1 CEO priority is growth and most see technology as a key enabler. But vendor policies pose major roadblocks to innovation, growth and competitive advantage by forcing you to spend limited budget, resources and time on projects that may not drive your business.Learn how you can take control of your IT roadmap by choosing a Business-Driven Roadmap designed around your business objectives. Leverage vendor software on your timetable and with the flexibility, funding and freedom to focus on initiatives that support growth and competitive advantage.


Panel Discussion: Driving Business Outcomes with a People-First Strategy

Chin Jun-Fwu
Research Director IDC Asia Pacific & Head of Operations IDC Thailand
Pei Woan Wong
Pre-Sales Lead Asia, Workday

Companies with a people-first strategy drive significantly higher performance than those who are not focused on employees and culture. How can organisations leverage technology to build a People-first strategy to realise and drive business outcomes?


Morning Break


Hyperconvergence: Revisiting the promise in 2020

Dr Daniel Tan
Chief Information Officer, Acer Malaysia Group

The presentation discusses areas where hyperconvergence makes sense while providing a sober assessment of earlier hyperconvergence initiatives and lessons learned. This presentation explores and discusses this hot technology trend beyond the hype around the adoption of hyperconverged solutions and encouraging IT leaders to begin this journey with some pragmatic advice from the field.


Building a HYPERGROWTH Culture to Achieve HYPERSCALE

Arzumy MD
Chief Technology Officer, Fave Group

People = Business, that's one of the core values at Fave. For the company to grow, the people need to grow. For the company to scale fast, people need to develop more quickly. This talk is about the journey and plans at Fave to flatten out the learning curve. People need to cope with the need to scale up the business and embrace new technology.


Presentation by Darktrace


Panel Discussion: Reshaping Organisational Culture with Leadership

Muzzaffar Othman
Chief Technology Officer, Permodalan Nasional Berhad
Mohit Raizada
Research Manager, IDC Asean
Alain Boey
Head of Enterprise Data Strategy, Petroliam Nasional Berhad (Petronas)

By 2024, leaders in 50% of G2000 organisations will have mastered "future of culture" traits such as empathy, empowerment, innovation, and customer-and data-centricity to achieve leadership at scale. How can organisations build an enterprise-wide strategy that fosters a culture with transformation at its core?


Welcome Dinner Sponsor
Platinum Partner
Platinum Sponsor
Title Sponsor
Panel Discussion Partner
Lunch Partner

Don't miss IDC CIO Series 2020