Digital Makeover in a Changed World

ANZ | October 14, 2021




IDC Arena


October 14, 2021


11:00AM - 3:30PM AEST
1:00PM - 5:30PM NZT


Join us at the upcoming 2021 ANZ DX Summit and Future Enterprise Awards on October 14th.

In 2020 alone, our region delivered years' worth of DX initiatives in a span of a few months. Organizations and their CEOs have refashioned their digital agendas, shaping the new face of DX and entering the era of the future enterprise. Amid uncertainty, our region's digital makeover has proved agile and resilient. But the journey to becoming a future enterprise is no longer an aspiration but a foregone conclusion.

Organisations now must:

  • Build their digital foundations to empower their businesses and employees.
  • Be quick to learn, staying connected to their ecosystems to continuously deliver value and relevance in the digital era.
  • Be empowered by empathy and trust to present innovative and responsive experiences to their customers who now live in a changed world.

At this year's DX Summit hear from organisation addressing new customer requirements, developing new capabilities, and building digital infrastructures that support resilient operations and pervasive experiences in the new digital economy.

The Future Enterprise Awards, previously known as DX Awards, continues to seek out the best DX projects in ANZ and the Asia Pacific region. You will get the opportunity to hear the ANZ region's 2021 winners announcement at the conclusion of the Summit.



IDC’s “Future of X” Practices


Featuring the CEOs’ nine new digital agenda items, pivotal characteristics of the Future Enterprise, these are the new benchmarks for what it takes to lead in the next normal, and how organizations must define their X-factor in the new digital economy.

2021 as the pre and post COVID-19 vaccine year will see major and permanent changes to organizations. It is the year where key digital transformation steps will shape organizations into the future. We look forward to recognizing the world’s best in class in each of the Future Enterprise’s digital agendas.


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IDC ANZ DX Summit Agenda

Time Event & Speakers

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MC Welcome Address and Housekeeping


IDC Opening Keynote: Balancing Digital Innovation, Digital Resilience and Business Value

Christopher Lee Marshall
Associate Vice President, Data, Analytics and AI, IDC Asia/Pacific

In the wake of COVID-19, ANZ companies are balancing their need for digital resilience with a longer term drive for Innovation. Dr. Chris Marshall, AVP for IDC, discusses these business priorities and how ANZ companies are doing in their digital transformation journeys.


Next Level Digital Transformation - Upskill for an Innovation-First Organisation

Dulles Krishnan
Managing Director of Enterprise, Coursera

Fireside Chat with 2020 DX Award Winner and Louise Francis, Country Manager NZ and Research Director ANZ, IDC ANZ

Louise Francis
Research Director for IDC Australia and New Zealand

Digital Roundtables

The Digital Roundtables provide a structured and informal environment to discuss and debate topical issues, in a small group hosted by a senior IDC analyst and facilitated by a technology expert. Participants are limited to a maximum of 10 participants per table and delegates will be registered on a first come first served basis prior to the summit.


From Collected Data to Connected Data: Maximising the Value of Your Data with Graph Data Platforms

Peter Philipp
General Manager - ANZ, Neo4j
Christopher Lee Marshall
Associate Vice President, Data, Analytics and AI, IDC Asia/Pacific

Fireside Chat: IDC's Gina Smith and 2020 DX Award Winner GetMoney, on their winning DX initiative

Gina Smith, PhD
Research Manager, IDC Asia/Pacific

2021 ANZ Future Enterprise Awards Winners Announcement


Closing Remarks


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