Champions of the Digital Arena

ANZ | October 14, 2020

IDC ANZ DX Summit Agenda

Time Event & Speakers

IDC Opening Keynote : Champions of the Digital Area: Leading and Thriving in the Next Normal

Louise Francis
Research Director for IDC Australia and New Zealand

Australia and New Zealand (A/NZ) organisations' digital transformation (DX) initiatives faced the ultimate litmus test in 2020. Prior investment and execution of transformation roadmaps was established as determining factor in a business's ability to respond effectively to the crisis and flatten the recovery curve. The urgency of transformation has never been so acute with 42% of A/NZ tech leaders indicating to IDC in June 2020, that investing in technology to close the gaps in their digital transformation is now a critical priority. Join Louise Francis, Research Director for IDC Australia and New Zealand as she outlines the evolution of digital transformation, what it will look like in 2021 and where digital leaders need to focus their investment for the greatest gains. In her presentation Louise will address the following areas;

• Mapping DX priorities with IDC's Crisis to Enterprise Recovery Framework

• Identifying the biggest DX roadmap successes and gaps

• Building the Future Enterprise: Customers, employees and ecosystems

• Evolution, revolution and extinction: Keeping the DX Roadmap relevant and back on track



Headline Sponsor: HPE, Wipro & Citrix Presentation - The future of work for the resilient enterprise

Niranjan C
Director - Global Ecosystem Sales, Hewlett Packard Enterprise
Seshu Venkata
General Manager & Global Practice Head – VirtuaDesk, Wipro

Together, Wipro, Citrix and HPE help businesses adapt to the new normal post-COVID 19, by empowering eased navigation through these challenging times. Businesses can now stay limitless and work towards building a resilient enterprise ready to pursue the future of work – that is hybrid, secure, scalable, cost effective and collaborative – making users more productive. Powered by Citrix and HPE, Wipro virtuadesk™ is a robust “Desktop as a Service” solution that enables workspace modernization while ensuring business continuity. The joint solution is an integration of the industry leading intelligent virtual workspace leveraging Citrix® Virtual Apps & Desktop™ Services with a zero-trust security strategy, Wipro virtuadesk™ managed services and HPE’s purpose-built VDI infrastructure for managing workloads to create high-performance virtual compute environments. What’s more, the combined solution and architecture is built over years of expertise and tested performance along with flexible consumption and financial models from HPE – to ensure financial health while delivering a unified cloud-like experience on-premise.


Transforming an Industry: Lessons learnt from a Digital Disruptor

Louise Francis
Research Director for IDC Australia and New Zealand
Nick Whitehouse
Co-Founder and CEO, McCarthyFinch
Jean Yang
COO and VP, Legal Services, McCarthyFinch

In this panel IDC’s Louise Francis will be joined by McCarthyFinch's CEO, Nick Whitehouse and VP of Legal Services, Jean Yang. McCarthyFinch were the winners of three Australia and New Zealand IDC Digital Transformation (DX) Awards in 2019, including Digital Disruptor for 2019. McCarthyFinch is a pioneering legalAI startup disrupting the trillion-dollar legal market. In this panel discussion, the factors that have driven McCarthyFinch’s DX success will be discussed, including:

• How to leverage the diversity of roles in a team to collaborate for creating disruptive innovation.

• Articulating vision to decision makers and influencers where there is no prior roadmap.

• Building a culture in the team and organisation encourages digital leadership.

• What disruptive leadership looks like in 2020.

• Recognising people as a critical success factor and cultivating talent through a culture of mentoring for future digital leaders who will thrive. 




Breakout Discussion Groups

Interactive breakout discussion groups will give attendees the opportunity to meet the other finalists and attendees, share their experiences, and hear IDC’s latest research. Together we will answer the question, "what's next on the digital horizon, and how do I prepare my organisation for continued digital leadership". After a short introduction we will breakout into small discussion groups aligned to the DX Award categories.


Data and Transparency: Building a Foundation for Customer Experience

Louise Francis
Research Director for IDC Australia and New Zealand
Niall Keating
Director Technology, Customer Experience Delivery, Sportsbet
Armin Nehzat
Digital Technology Manager, Nestlé

In this panel IDC's Louise Francis will be joined by Sportsbet, the 2019 winner of the Information Visionary award, and Nestle, the winner of the Operating Model Mastery award. At the core of both these organisations is the commitment to leveraging data excellence to amplify the customer and partner experience. As a digital native Sportsbet are no stranger to digital transformation and their commitment to using data for real time personalisation that distinguishes itself as an information visionary. Nestle's Chain of Origin also has data are the core of its transformation, through the creation of supply chain transparency and provenance tracking, from crop to cup through a hyperledger fabric network. In this panel discussion, the role of data and transparency in DX success will be discussed, including:

• Using data transformation to increase customer experience and digital trust through transparency and consumer participation in building solutions.

• The tools and techniques that can be used to identify and attract quality talent that would normally be secured by larger organisations.

• The importance of a strong digital culture and focus on people to create and deliver brilliant digital experiences for its customers

• Creating a culture of collaborative cross-functional delivery teams from data engineering through to the front end.




DX Summit A/NZ Concludes


DX Country Awards Ceremony

Tehmasp Parekh
Managing Director, IDC ANZ


DX Leader

  • Sally Copland, General Manager Digital, Countdown
  • Mark Denvir, Director ICT, Auckland Council
  • Michael Snell, Airservices Australia
  • Josh Teichman, Monash University

Talent Accelerator

  • Counties Manukau Health
  • New South Wales Police Force
  • Taronga Conservation Society Australia

Information Visionary

  • NZ Inland Revenue
  • Countdown
  • GetCapital
  • Newcrest Mining
  • Airservices Australia

Omni Experience Innovator

  • GetCapital
  • Countdown
  • Nine
  • University of Canberra

Operating Model Master

  • NZ Inland Revenue
  • Airservices Australia
  • Newcrest Mining
  • Beyond Bank
  • GetCapital

Game Changer

  • Newcrest Mining
  • True Alliance
  • GetCapital
  • Nine

Special Award for Resiliency

  • City of Port Phillip
  • Australian Digital Health Agency
  • IRT Group
  • Domino's


Headline Sponsor
Dialogue Hosting Sponsor
ENT Roundtable Partner

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