Digital Makeover in a Changed World

Asia/Pacific | October 27 - November 5, 2021




IDC Asia/Pacific DX Summit Agenda


Time Event & Speakers
09:30

Turbulence or Transformation: How would the Region's Enterprise of Tomorrow Sail through the Winds of Change?

Simon Piff
Vice President, Practice Group, IDC Asia/Pacific
Daniel-Zoe Jimenez
Associate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, IDC Asia/Pacific
Christopher Lee Marshall
Associate Vice President, Data, Analytics and AI, IDC Asia/Pacific
09:50

Get Smart, Fast: Accelerating Intelligence in Digital Transformation

Sandra Ng
Group Vice President, Practice Group, IDC Asia/Pacific
Celine Siow
General Manager & Head of Software, Asia Pacific, Ezmeral

What differentiates enterprises with a greater enterprise intelligence is not simply that they have more data than their competitors or that they analyze this data better. It is also their ability to continuously learn at scale, to reflect on and to explain outcomes based on that learning and, ultimately, to adapt based on this learning faster than the competitors.

The future of intelligence stems from an organization’s ability to modernize their applications, enable a cloud/core-to-edge environment and accelerate their analytics. It is about an organization's capacity to learn combined with its ability to synthesize the information it needs in order to learn and to apply the resulting insights at scale to gain a sustainable competitive advantage.

In this dialogue session, IDC’s Sandra Ng will be speaking to HPE Ezmeral’s Celine Siow about the business value impact of accelerating intelligence in digital transformation.

Announcement for Best in Future of Intelligence Regional Winner

10:20

How Southeast Asia Buys and Pays: Driving New Business Opportunities for Merchants

Michael Araneta
Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific
Aung Kyaw Moe
Founder & Chief Executive Officer, 2C2P

The digital economy for the Southeast Asian region is accelerating to US$280 billion by 2025. The digital economy is being fueled by a burgeoning ecommerce market, sharing economy services, online travel and other digital services which have become much more accessible to the almost 700 million residents of the region. The sheer size of growth will be spectacular. Impressively still, the digital economy will grow thanks to the diverse and unique transaction and payments behavior of customers – which all participants in this growing market will need to accommodate.

  • Big shifts in how Southeast Asia customers buy and pay: a view to 2025
  • Corporate initiatives and partnerships to watch in the rise of mobile wallets, BNPL, and other ways of capturing a big market
  • National government initiatives to make payments seamless and frictionless
  • What it means for merchants of all types and how they need to support payments of all types

Announcement for Best in Future of Customers and Consumers Regional Winner

10:50

Advancing Work Augmentation: Improving Employee Productivity

Simon Piff
Vice President, Practice Group, IDC Asia/Pacific
Chris Ellis
Director, Pre-Sales, Nintex
11:20

Next-Level Digital Transformation: Upskill for an Innovation-First Organization

Raghav Gupta
Managing Director, India & APAC, Coursera
11:40

Levelling the Playing Field: How to Foster a Digitally-Inclusive Economy

Sandra Ng
Group Vice President, Practice Group, IDC Asia/Pacific
Jonathan Wong
Chief of Technology and Innovation, Economic and Social Commission for Asia and the Pacific, United Nations
King Wang Poon
Director, LKY Centre for Innovative Cities & Senior Director, Strategic Planning, SUTD

Economic barometers today reflect an atmospheric change in digital transformation. The pandemic accelerated DX in this new world, while disruptive and complex macroeconomic, microeconomic and technology currents are rapidly influencing one another, creating crosswinds that government, business and technology leaders must navigate.

Although the industrial world is now firmly anchored in a digital-first economy, it is not quite the same picture at the individual and societal levels, at least not all countries have “enough” of their populations digitally enabled. Find out during this session how businesses can work hand in hand with government and other institutions to enable an equal and inclusive playing field for all people.

12:10

Cloud Operations Maturity: Key Attributes and Behaviors that Differentiate Beginners from Experts

Chris Morris
Vice President, APeJ Cloud & Services Group, IDC Asia/Pacific
Natalie Fair
Regional Lead, Asia Pacific & Japan, PagerDuty
Evguenia (Jane) Freider
Head of Engineering, Profile & Apply, APAC, SEEK

In 2019, prior to the beginning of the pandemic, IT operations departments were adapting to the inclusion of infrastructure/platform/software as a service (collectively called “public cloud”) into their operations and service management approaches. This adaptation process led to the emergence of cloud operations (CloudOps). The pandemic in effect forced IT operations groups to accelerate this process as the IT infrastructure shifted to accommodate a rapidly evolving business workplace and workforce.

In order to assess the current state of cloud operations, IDC conducted a global survey of 802 large enterprises and explored CloudOps and incident management, the impact that these have on IT, and how organisations can develop their maturity when operating in the cloud. In this session Chris Morris, Evguenia Freider, and Natalie Fair, will discuss the results of the survey and how CloudOps underpins the successful roll-out of digital infrastructure.

Announcement for Best in Future of Digital Infrastructure Regional Winner

12:40

Patient 360: Transforming Patient Care with Value-Based Health and Knowledge-Based Medicine

Gerald Wang
Research Director & Head, Asia Pacific Public Sector, IDC Asia/Pacific
Dr Ravinder Singh Sachdev
Deputy Chief Medical Information Officer, Tan Tock Seng Hospital
Andres M. Licaros, Jr.
President & CEO, Asian Hospital & Medical Center

The global healthcare system underwent a VUCA event at the end of 2019 due to the global pandemic that forced the entire eco-system to adapt and innovate at an extremely rapid pace.

  • Learn about what are the healthtech collaborations that were formed since the beginning of the pandemic and how that can be translated to other industries.
  • Discover what new use cases healthcare organisations are exploring to take us into this changed world.
  • What fundamental changes have happened in the healthcare sector since and more importantly how does technology play a part in mitigating or augmenting these changes.
  • What would their advise be to other CIOs in terms of successfully transiting to a digital first world.

 

13:10

The ‘C’ in Change: The Evolving Role Of C-Suite Personas in a Digital-First World

Simon Piff
Vice President, Practice Group, IDC Asia/Pacific
Dr Richard L. Parcia
Chief Information Officer, Concepcion Industrial Corporation
Sivan Umapathy
Chief Information Officer, Telekom Malaysia

Today, organizations are rethinking the traditional C-suite roles to be more impactful in this changed world. More than just a decision-maker, the CIOs act as the intermediaries to reach a collective decision across the different stakeholders in the adoption of technology. In this conversation with 2 stellar CIOs of the Year, we find out how their roles have changed and how they are championing the “Digital-First” message in the organization.

Announcement for CIO / CDO of the Year Regional Winner

13:40

Riders of the Storm: Conquering the Storm and Navigating the Crosswinds of a Digital-First World

Eva Au
Managing Director, IDC Asia/Pacific
Kattiya Indaravijaya
CEO, Kasikornbank
Sigit Djokosoetono
CEO, Blue Bird
Sid Miller
CEO, Earthquake Commission

Digital resiliency is focused on rapidly adapting to any business disruption by leveraging tech to respond faster to changes with their customer, employees and ecosystem partners. Find out how the leadership of three award winning Future Enterprises, Kasikornbank, Blue Bird & Earthquake Commission are reinventing themselves to adapt to business under these new and unusual circumstances we are living in.

IDC & BMC Digital Roundtable 2021

DATE: 27 October 2021, Wednesday
TIME: 3.00 PM - 4.00 PM UTC +8

*This session is by-invite only. If you would like to attend, kindly email us at jngiam@idc.com.


Speakers

Meet IDC’s top analysts and industry experts.

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Daniel-Zoe Jimenez

Associate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, IDC Asia/Pacific

Christopher Lee Marshall

Associate Vice President, Data, Analytics and AI, IDC Asia/Pacific

Celine Siow

General Manager & Head of Software, Asia Pacific, Ezmeral

Michael Araneta

Associate Vice President, Head of Research & Consulting, IDC Financial Insights Asia/Pacific

Aung Kyaw Moe

Founder & Chief Executive Officer, 2C2P

Chris Ellis

Director, Pre-Sales, Nintex

Raghav Gupta

Managing Director, India & APAC, Coursera

Jonathan Wong

Chief of Technology and Innovation, Economic and Social Commission for Asia and the Pacific, United Nations

King Wang Poon

Director, LKY Centre for Innovative Cities & Senior Director, Strategic Planning, SUTD


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