Navigating the Leader-Ship

June 22 - June 23, 2022 | IDC Arena




The pandemic has presented an opportunity for businesses to reprioritize their approach to incorporating technology. Digital expenditure is estimated to grow significantly in the coming years and this reveals that both public and private sectors are increasingly committed to their digital transformation journey.

A continuous recalibration of the digital road map, innovation and digital resiliency will be crucial to navigating the ongoing disruption. At this year's IDC LIVE CIO Singapore, leaders will be equipped with in-depth knowledge on key drivers that will alter the global business ecosystem and necessary tools on how to steer the company’s digital transformation journey.


The wave of transformational change is shifting to an embedded approach to digital. As we look into 2022 and beyond, organizations have to capitalize on current technology investments and map the future. Our research has shown three overarching themes that apply across all industries – transformation, trust, and sustainability.

IDC LIVE Industry Day will identify key drivers of change within specific industry sectors. Covering the strategic outlook, bringing to it actionable tactical data and discussion, exploring the process changes and the enabling of disrupting technology. A combination of research findings, coupled with practitioner insight, the sessions will provide direction on what is changing, and on how to change.


IDC has identified seven key drivers that will dramatically alter the global IT business ecosystem for the next 12–24 months and beyond.

Velocity of Connectedness

The velocity of connectedness has changed how people socialize, shop, learn, work, and collaborate, creating a rich, seamless, immediate, and interoperable experience, regardless of the location of people and data.

Digital Ecosystem

Becoming a digital business requires a shift from traditional, linear processes that start and end in the organization toward platform-based, data-driven value chains that link to external partner ecosystems.

Intelligence on Demand

Many organizations are drowning in data they are collecting but not using, focusing on the immediacy, not the importance, of data.

Cybersecurity and Risks

Ransomware, phishing, email compromise, insider threats, and nation-state attacks are increasingly common events that cause significant disruptions, high costs, and reputational damage.

Environment and Social Responsibility

Environmental, social, and corporate governance (ESG) is a dominant trend that influences investments and capital allocations in many global economies.

Workforce Outlook

A heightened focus on the employee experience is driving momentum for digital collaboration and hybrid models of work that enable employees to function both remotely and from company facilities.

Customer Engagement

The COVID-19 pandemic has changed what customers care about and how consumers and brands engage and interact.

Actionable Items


  • Reform Data Management
  • Enhance Workforce Engagement
  • Improve Customer Solutions


  • Combat Cybersecurity Risks
  • Boost Digital Infrastructure
  • Embrace Sustainability


  • Strengthen Digital Ecosystem
  • Capitalize on Connectivity
  • Thrive with Emerging Technologies


Time Event & Speakers

*The agenda is subject to change.


IDC Opening Keynote | The Adventure Begins: Forging the Path Ahead

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Amidst the global uncertainty, businesses and technology leaders must prepare for disruption, as they shape their strategies for 2022 and beyond. 


Improvise, Adapt and Overcome With Excellent Customer Solutions

Where human interactions are concerned, it is the quality not quantity that matters most - now even more so than before. We discuss the latest customer experience trends, new ways to collaborate and best practices that will enable organizations to unlock growth with customer service. 


Quest to Build the Next Generation of Digital Infrastructure

Daphne Chung

Research Director, Cloud Services and Software Research, IDC Asia/Pacific

Digital infrastructure is the foundation to every business as the growth of IoT, AI and machine learning, among others is accelerating. CIOs need to be unfailing in the delivery and continued evolution of IT services, digital infrastructure, and products and services.


Connecting the Dots: From Cybersecurity to Resilience

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Cyberattacks are posing a mounting threat to companies around the world. How should organizations not only protect themselves but also withstand and recover from deliberate cyberattack? In this session, we analyze significant cybersecurity events and trends.


Networking Coffee Break


Journey to Reform Enterprise Data Management

William Lee

Research Director, Cloud Services, IDC Asia/Pacific

Data is the heart of any enterprise market intelligence, customer experience, automation of operations, monetization and beyond. Enterprises that are equipped with the necessary data management, are at a competitive advantage. We explore the comprehensive initiatives that are needed to reform enterprise data management and practices that provide solutions to data governance, quality, and compliance. 


Voyage to Identifying Top Cybersecurity Challenges and Solutions

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Reliance on digital channels, ecommerce, and other virtual interactions exposes new attack surfaces and vulnerabilities, exploited by sophisticated global actors. CIOs now face a growing pressure to find ways to combat security risks while, at the same time, maintaining the pace of digital innovation. We discuss the biggest cybersecurity challenges and solutions to watch out for in 2022. 


The Great Outdoors: Reinventing Workspaces

Angela Spathonis

Managing Director & Principal, Gensler

Lily Phan

Research Director, IDC Asia/Pacific

Do employees still want to have access to an office? Would businesses need to reinvent their workspaces and rethink the purpose of an office in order to stay relevant? Explore how changes in employee expectations shape the future of workplace design. 


Networking Lunch


Treasure Island: Blockchain, Web 3.0 & the Metaverse

Daniel-Zoe Jimenez

Associate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, IDC Asia/Pacific

Bryan Ma

Vice President

Christopher Lee Marshall

Associate Vice President, Data, Analytics and AI, IDC Asia/Pacific

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

What business leaders need to know about the impact of blockchain, Web 3.0, and the metaverse on enterprise IT and how they can prepare to thrive throughout the change. 


Cloud Cybersecurity Solutions


Keeping Your Customers On Board: One Size Doesn't Fit All

Daniel-Zoe Jimenez

Associate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, IDC Asia/Pacific

The travel and hospitality sector has been hit hard by the global lockdown brought about by pandemic. Gain insights from major industry players on their strategies to retain customer goodwill, and how are they preparing for the global travel rebound. 


Network Monitoring Software

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Campfire's Burning, Draw Nearer to Your Crew!

Lily Phan

Research Director, IDC Asia/Pacific

The Great Resignation in US reflects the growing employee demands and hybrid work is here to stay. Companies are actively building an employee-centric hybrid work model, that provides the flexibility to work from anywhere. Discover the tools to enhance employees' collaboration, engagement, productivity & performance. 

Arena in Numbers

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