Navigating the Leader-Ship

June 22 - June 23, 2022 | IDC Arena



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NAVIGATING THE LEADER-SHIP

22ND JUNE | THE FUTURE WAVES OF TECH LEADERS


The pandemic has presented an opportunity for businesses to reprioritize their approach to incorporating technology. Digital expenditure is estimated to grow significantly in the coming years and this reveals that both public and private sectors are increasingly committed to their digital transformation journey.

A continuous recalibration of the digital road map, innovation and digital resiliency will be crucial to navigating the ongoing disruption. At this year's IDC LIVE CIO Singapore, leaders will be equipped with in-depth knowledge on key drivers that will alter the global business ecosystem and necessary tools on how to steer the company’s digital transformation journey.



23RD JUNE | RIDING THE WAVES OF INDUSTRY CHANGE


The wave of transformational change is shifting to an embedded approach to digital. As we look into 2022 and beyond, organizations have to capitalize on current technology investments and map the future. Our research has shown three overarching themes that apply across all industries – transformation, trust, and sustainability.

IDC LIVE Industry Day will identify key drivers of change within specific industry sectors. Covering the strategic outlook, bringing to it actionable tactical data and discussion, exploring the process changes and the enabling of disrupting technology. A combination of research findings, coupled with practitioner insight, the sessions will provide direction on what is changing, and on how to change.






Drivers

IDC has identified seven key drivers that will dramatically alter the global IT business ecosystem for the next 12–24 months and beyond.

Velocity of Connectedness


The velocity of connectedness has changed how people socialize, shop, learn, work, and collaborate, creating a rich, seamless, immediate, and interoperable experience, regardless of the location of people and data.

Digital Ecosystem


Becoming a digital business requires a shift from traditional, linear processes that start and end in the organization toward platform-based, data-driven value chains that link to external partner ecosystems.

Intelligence on Demand


Many organizations are drowning in data they are collecting but not using, focusing on the immediacy, not the importance, of data.

Cybersecurity and Risks


Ransomware, phishing, email compromise, insider threats, and nation-state attacks are increasingly common events that cause significant disruptions, high costs, and reputational damage.

Environment and Social Responsibility


Environmental, social, and corporate governance (ESG) is a dominant trend that influences investments and capital allocations in many global economies.

Workforce Outlook


A heightened focus on the employee experience is driving momentum for digital collaboration and hybrid models of work that enable employees to function both remotely and from company facilities.

Customer Engagement


The COVID-19 pandemic has changed what customers care about and how consumers and brands engage and interact.

Actionable Items

EXPERIENCE ROUTE

  • Reform Data Management
  • Enhance Workforce Engagement
  • Improve Customer Solutions

RESILIENCY PATH

  • Combat Cybersecurity Risks
  • Boost Digital Infrastructure
  • Embrace Sustainability

INNOVATION JOURNEY

  • Strengthen Digital Ecosystem
  • Capitalize on Connectivity
  • Thrive with Emerging Technologies

Agenda


Time Event & Speakers

*The agenda is subject to change.

9:30

IDC Opening Keynote | The Adventure Begins: Forging the Path Ahead

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Amidst the global uncertainty, businesses and technology leaders must prepare for disruption, as they shape their strategies for 2022 and beyond. 

9:50

How to Keep Customers Coming Back in Times of Rapid Change

Daniel-Zoe Jimenez

Associate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, IDC Asia/Pacific

Malcolm Koh

Customer Experience Strategist APAC, Zendesk

Customers are the reason why we are in business. And while developing and selling a good product or service is critical, that’s only half the battle. What’s really needed is delivering great customer experiences that keep customers getting back. However, doing so in this day and age where there is a huge range of options and customers are increasingly fickle it’s challenging – particularly for those organizations that aren’t agile enough and have not shifted to digital-first.

The pandemic changed how we live, work, and engage with one another, and soon it became obvious that many organizations had done little to build out good customer engagement models – underscoring the importance of establishing loyalty through contextually relevant, differentiated experiences to ensure business success.

 

So, to thrive in today’s environment, organizations need to accelerate their digitalization to become agile and adaptable, as well as need to redefine their customer engagement strategies holistically. But, how should we do that effectively and what’s needed? 

10:10

Quest to Build the Next Generation of Digital Infrastructure

Daphne Chung

Research Director, Cloud Services and Software Research, IDC Asia/Pacific

Gunal Kannan

Area Vice-President, Tech Strategy & Advocacy, BMC International

Digital infrastructure is the foundation to every business as the growth of digital services is accelerating. CIOs need to be unfailing in the delivery and continued evolution of digital infrastructure, products and services. Gunal Kannan from BMC Software discusses the paramount role of a cloud-centric digital infrastructure.

10:30

Connecting the Dots: From Cybersecurity to Resilience

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Sherif El-Nabawi

Vice President Sales Engineering , Asia Pacific & Japan, CrowdStrike

Digital infrastructure has moved from a purely on-premise play to a multi-hybrid cloud mix, in order to allow organization to make the most of the flexibility and scale that cloud offers.

 

Security, as always, is a late follower in such technological shifts and as many organizations transition from cloud adoption to cloud operations, there is an opportunity to get ahead of the curve and make strategic, not tactical decisions around security technologies that can protect the hybrid cloud environment.

10:50

Networking Coffee Break

11:10

Voyage to Identifying Top Cybersecurity Challenges and Solutions

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Jonathan Chin

Business Development Manager, OT Cybersecurity, Fortinet

JK Tan

Regional Sales Director, Pacific Tech

With the rise of digital infrastructure and IOT devices deployed everywhere in this digital era, this topic aims to discuss cybersecurity challenges faced in securing IOT/IIOT infra. We examine the challenges, considerations and solutions to address this painpoint.

11:30

Powering the Next Generation and High-performance Workloads

William Lee

Research Director, Cloud Services, IDC Asia/Pacific

KC Phua

APAC Business & Technical Expert Leader, Data Infrastructure Portfolio, Hitachi Vantara

Suraj Kotipalli

APAC Business Leader for Content and Data Intelligence Solutions, Hitachi Vantara, Hitachi Vantara

Data is the heart of any enterprise market intelligence, customer experience, automation of operations, monetization and beyond. Enterprises that are equipped with the necessary data management, are at a competitive advantage. Embracing the cloud as an operating model means bringing together the best capabilities across multiple infrastructure platforms and deployments. The right cloud strategy accelerates an organization's ability to deliver data-driven experiences by providing on-demand access to a host of data processing, management, analytics, and storage applications. This fireside chat will discuss what it takes to build a successful digital and data infrastructure strategy in a hybrid and multi-cloud environment.

11:50

The Great Outdoors: Reinventing Workspaces

Lily Phan

Research Director, IDC Asia/Pacific

Angela Spathonis

Managing Director & Principal, Gensler

Mireille Wan

Senior Director, JLL APAC

Do employees still want to have access to an office? Would businesses need to reinvent their workspaces and rethink the purpose of an office in order to stay relevant? Explore how changes in employee expectations shape the future of workplace design. 

12:20

Networking Lunch

14:00

Treasure Island: Blockchain, Web 3.0 & the Metaverse

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Christopher Lee Marshall

Associate Vice President, Data, Analytics and AI, IDC Asia/Pacific

Daniel-Zoe Jimenez

Associate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, IDC Asia/Pacific

Bryan Ma

Vice President, Client Devices, IDC Asia/Pacific

What business leaders need to know about the impact of blockchain, Web 3.0, and the metaverse on enterprise IT and how they can prepare to thrive throughout the change. 

14:20

Owning Your Cybersecurity Mid-game Strategy

Linus Lai

Vice President, Software and Services Research Group, IDC Asia/Pacific

Chris Thomas

APJ Senior Security Advisor, ExtraHop
14:40

Harnessing the power of Observability for Digital Transformation

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Bharat Bedi

Director of Global Systems Integrator, SolarWinds

Providing your customers, a fast, smooth, and reliable experience is the primary and main goal of digital transformation. Organizations across the world are trying to ensure their economic recovery from Covid-19 and accelerate the pace of this transformation. But maintaining the highest standards and ensuring uninterrupted and smooth operations for various agencies and departments are not easy. Complexities of monitoring and managing multiple tools on on-premises and hybrid multi-cloud-based systems can derail the whole transformation journey. This is where modern observability solutions come into play to ensure all the data and information is available at the right place at the right time. 

15:00

Campfire's Burning, Draw Nearer to Your Crew!

Lily Phan

Research Director, IDC Asia/Pacific

Joesphine Lanzarone

Vice President of Marketing, Asia Pacific | Pluralsight

The Great Resignation in US reflects the growing employee demands and hybrid work is here to stay. Companies are actively building an employee-centric hybrid work model, that provides the flexibility to work from anywhere. Discover the tools to enhance employees' collaboration, engagement, productivity & performance. 

15:20

Keeping Your Customers On Board: One Size Doesn't Fit All

Daniel-Zoe Jimenez

Associate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, IDC Asia/Pacific

Eric Gnock Fah

COO & Co-Founder, Klook

Kelvin Teo

Chief Operating Officer, RedDoorz

The travel and hospitality sector has been hit hard by the global lockdown brought about by pandemic. Gain insights from major industry players on their strategies to retain customer goodwill, and how are they preparing for the global travel rebound. 

Speakers

Simon Piff

Vice President, Practice Group, IDC Asia/Pacific

Daniel-Zoe Jimenez

Associate Vice President, Digital Transformation (DX), Future Enterprise, and SMB, IDC Asia/Pacific

Malcolm Koh

Customer Experience Strategist APAC, Zendesk

Daphne Chung

Research Director, Cloud Services and Software Research, IDC Asia/Pacific

Gunal Kannan

Area Vice-President, Tech Strategy & Advocacy, BMC International

Sherif El-Nabawi

Vice President Sales Engineering , Asia Pacific & Japan, CrowdStrike

Jonathan Chin

Business Development Manager, OT Cybersecurity, Fortinet

JK Tan

Regional Sales Director, Pacific Tech

William Lee

Research Director, Cloud Services, IDC Asia/Pacific

KC Phua

APAC Business & Technical Expert Leader, Data Infrastructure Portfolio, Hitachi Vantara

Arena in Numbers

Events are changing, the information we receive should too. Use these information to make informed decisions for your next event with us.



1,900+

Attendees




400+

Senior ITDMs




> 19

Industries




285,000+

Total viewing minutes




375+

Average viewing time


IDC Arena Features

SOCIAL MEDIA SHARING

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Multi touch points available to allow viewers to :
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REAL TIME POLLS

Get real-time insights (e.g. poll results, reactions, voting) and have the Analyst interpret the data to the audience.

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Get insights on their resource downloads and viewing duration.

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Contacts

Amanda Tay

Events Executive

Blanche Lim

Conference & Content Producer

Dwirt Joseph Ang

Account Manager

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