Business Innovation Forum 2019 Singapore

Singapore, August 22, 2019


The Business Innovation Forum is an annual conference that aims to share perspectives on: how innovation is helping organizations drive new outcomes and business value; how digital technologies can be used to support and multiply innovation efforts, and most importantly the need for creating an innovation focused work culture.


For 2019, the theme of the event is The Future of Work is Agile.


The Future of Work (FoW) is not an end. Rather, it is a journey with the end-state constantly in flux. Successful FoW strategies are underpinned by a holistic transformation across the three dimensions of: workspace, workforce and workculture. This transformation should focus on reinventing the way businesses engage not just their with customers, but also their employees and partners, who will  help them drive sustained competitive advantage.


FoW strategies are not easy to implement. Several organizations are already embarking on their FoW journey, but face challenges such as change management, security and privacy issues, and a lack of digital skills that are delaying or even derailing transformation efforts. To overcome these barriers, organizations need to inculcate an experience-centric approach and an innovation-focused mindset, through new partnerships, built on the foundation of trust, open ecosystem collaborations, and by utilizing design thinking, agile and DevOps practices.


The FoW learning curve for organizations is steep, but the journey promises to be fascinating and rewarding. Join us at this year’s Business Innovation Forum, where we will explore:  


  • Enterprise mobility as a foundational enabler of the Future of Work.
  • Why is it critical to focus on employee experience to deliver superior customer experiences. 
  • Cloud as a tool for simplifying legacy systems.
  • Emerging technologies such as AR/VR that are merging the virtual with the physical, human with machine.
  • Talent practices that address the digital skills gap.
  • The adoption of design thinking, agile and DevOps practices that enable enterprise-wide innovation, experimentation and automation.


Time Event & Speakers

Arrival & Registration




The Future of Work is Agile

Simon Piff

Vice President of Security Practice, IDC Asia/Pacific
As technology drives rapid digital transformation within organizations, it is also quickly transforming work as we know it. But not all jobs will be lost - the Future of Jobs Report 2018 from the World Economic Forum (WEF) has indicated that technology adoption will drive business growth, new job creation, and augment existing jobs. However, there is a growing skills gaps – both among workers and among an organization’s senior leadership – that may significantly hamper both technology adoption and business growth. It is important to recognize that the Future of Work is happening now, and it is not limited to specific job categories. Today’s organizational models, metrics, technology, and culture are challenged by the need for agility and speed – which translates to the Future of Work. So how should your organization approach work transformation?  What strategies do you need to establish a talented, motivated, agile workforce equipped with best-in-class technologies that together drive competitive advantage?

Presentation by Dell

Dragana Beara

Portfolio Messaging Director, Asia Pacific and Japan, Dell Technologies

Building the Future Workforce

Chandrani Chakraborty

Head of HR Asia, QBE

It is forecasted that by 2020, millennials will make up the majority of the workforce. What can organisations do to attract millennials to their company? How can they reskill their existing work force to bring them up to speed with new and emerging technologies? And how can they bring together these the two generations to work together cohesively? 


Morning Networking Break


Breakout Tracks (Parallel Sessions)


11:15 - 11:45

AI and the New Era of Man-Machine Collaboration

Jessie Cai

Senior Research Manager, IDC Asia/Pacific
11:45 - 12:15

Hello? Can Anyone Hear Me? The Value of Communication and Collaboration

Bill Zeng

Chief Technology Officer & Director, Sales Engineering, Asia Pacific, Poly
12:15 - 12:45

The Imperative Workplace

Ben Hamley

Asia Pacific Lead: Future of Work, JLL


11:15 - 11:45

Design Thinking and the Future of Work

Emmy-Lou Hamley

APAC Collaboration Lead, Academy Xi
11:45 - 12:15

Use Cases in Empowering Supply Chain Transformation: Top-down and Bottom-up

Stephanie Krishnan

Research Director

Kian Sin Ng

Global Head of Innovation, Kuehne + Nagel
12:15 - 12:45

Can't We All Just Get Along?

Kristina Boey

Head of User Experience, Sembcorp Industries


11:15 - 11:45

How Big Data Can Help Us Be Better at Being Human

Ben Wightman

Head of Data Strategy APAC and Media & Performance Partnership Lead Singapore, Dentsu Aegis Network
11:45 - 12:15

Go Gig or Go Home

Serene Cai

Co-Founder, SpeedDoc & Vice President, Sharing Economy Association of Singapore
12:15 - 12:45

Building Foundations From the Top Down

Steve Ng

Vice President, Digital Platform Operations, Mediacorp

Networking Lunch


Collaboration Not Included

Luke McNeal

Director of Workplace, APAC, Facebook
In the Future of Work, it is almost impossible to survive without meaningful collaboration. But effective collaboration doesn’t just happen. In order to create the culture you need to thrive, you need to create a culture of connection. A connection between people and ideas which is built on openness, trust and ubiquity.  Building a more connected organization is the underlying – and often under-appreciated - goal of digital transformation.

When AI Meets Culture

Meggy Chung

Director & Head of Data Services, APAC & EMEA, Citibank

It’s been said that changing company culture is the key to scaling AI within an organization, but that it is also one of the biggest challenges to overcome. What cultural changes are required for organisations to truly scale AI? What new analytics capabilities will organisations need to develop to secure their own futures? 



Reskilling the Future Workforce: Who's Responsible?

Aziza Sheerin

Regional Director, Singapore, General Assembly

Emmy-Lou Hamley

APAC Collaboration Lead, Academy Xi

King Wang Poon

Director, LKY Centre for Innovative Cities & Senior Director, Strategic Planning, SUTD

Ben Hamley

Asia Pacific Lead: Future of Work, JLL

Simon Piff

Vice President of Security Practice, IDC Asia/Pacific
In this time of rapid technological change, millions of jobs are expected to be lost, and millions more will be created. But is it governments, industries, employers, or employees themselves, who are responsible for reskilling today's workforce and preparing them to become the future workforce?

Afternoon Tea


End of Business Innovation Forum 2019 Singapore


Executive Lunch Roundtable Sponsor
Title Sponsor
Platinum Sponsor


Contact Us

Joyce Min Li Ngiam

Conference Manager

About IDC

55 Years | 1200 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit