IDC Directions Delivering Digital Resiliency in a Changed World

Digital Event | May 5 & May 12, 2021


Join us for IDC Directions 2021, India as we discuss 'Delivering Digital Resiliency in a Changed World'

Wednesday, May 5 (DAY 1) and Wednesday, May 12 (DAY 2)
Register for access on both days.


Only 36% of Indian enterprises were sufficiently or exceptionally prepared to handle the crisis in 2020 which means that there is a need for Indian enterprises to accelerate the adoption of digital technologies to become digitally resilient. Over the next two years, enterprises focused on digital resiliency will adapt to disruption and extend services to respond to new conditions 50% faster than those fixated on restoring existing business/IT resiliency levels. Digital resiliency is the ability to rapidly adapt to business disruptions, leverage digital capabilities to accelerate business operations, and automate processes to quickly take advantage of changed conditions to capitalize on new market opportunities. 


Join us on May 5 and on May 12 for IDC India’s second annual industry briefing – Directions 2021 -- as we deliver insights and provide guidance on how your organization can prioritize product development, introduce new services, and establish new partnerships to boost your customers’ digital resiliency, ensuring your success in the next normal.

About IDC Directions

Directions has been IDC’s flagship conference over the last 50 years, held in all major continents across the globe. The conference is meant for technology professionals who are looking to identify growth opportunities and succeed in areas of technology markets and strategies. The event will be bringing together senior executives from across India's tech industry and provide an opportunity to exchange ideas as the industry prepares for the next normal.


Registrations will be reviewed before confirmation. You will be required to register your interest to attend each day separately. This website is updated regularly with information on all the sessions. If you have any questions, please contact Shivani Anand at

Why Attend?



Understand the current market trends


Get the intelligence and guidance to identify growth opportunities


Get an understanding of tech buyer priorities.


Connect directly with IDC analysts


Network, learn, and share with colleagues and potential business partners


Who Attends: Directions is attended by executives from ICT companies, technology professionals, and members of the investment community, including those in: Executive management, IT, marketing/business development, product management, strategy and planning, financial services, and more.


Time Event & Speakers

Day 1 | May 5, 2021 [All times are in Indian Standard Time (IST)]


Welcome Address

Vasant Rao

Managing Director, IDC India

Opening Keynote Address: Delivering Digital Resiliency in a Changed World

Sharath Srinivasamurthy

Research Director, Enterprise Solutions & ICT Practices, IDC India

As we navigate the challenges of a changing world, digital resiliency will be critical for organizations transitioning to the next normal.


Those delivering digital resiliency and focused on accelerated transformation will more easily adapt and thrive amid changing market conditions, while those fixated on the past will struggle to compete. There have been significant realignments in IT strategy and technology investments of enterprises across all industries in India. This session helps business leaders, IT executives, technology suppliers, and others better understand the opportunities and obstacles impacting the accelerating enterprises’ shift toward digital resiliency.


Analyst POV: 5 “Intelligent” Lessons for Digital Resiliency: Provisional is the New Permanent

Rishu Sharma

Principal Analyst, Cloud & Artificial Intelligence, IDC India

2020 has thrust the word “resiliency” to the forefront. With temporary becoming the new permanent now, it is important to understand the learnings from the past to thrive in this new normal. And this will mandate organizations to swiftly adapt to both incremental and extreme change, requiring digital resiliency. This session will talk about the key learnings from the pandemic and the critical role of Intelligent technologies for building Digital resiliency.


Analyst POV: Digital & Software Innovation Charter of Indian Enterprises: Current State and Future Directions

Sandeep Sharma

Research Manager, APeJ – Software

Enterprises globally and in India are anticipated to reinvigorate their digital innovation investments through the software over the next 3-5 years and transform into software producers (from being software consumers). This is slated to disrupt existing software markets, intensify competition, and also create unexplored market segments for the vendor community to operate in. 


This session aims to encapsulate the key tenets of the digital and software innovation programs of Indian enterprises and call attention to major trends in adoption, barriers for software innovation acceleration, and a strategic roadmap for future implementations.


Analyst POV: Building Future Ready Enterprises with Next Generation Intelligent Infrastructure Platforms

Dileep Nadimpalli

Research Manager, Enterprise Infrastructure, IDC India

Enterprises are undergoing an accelerated transformational journey in the post-pandemic world. Businesses realized the pivotal role of technology to emerge as future-ready resilient organizations. Digital Infrastructure Platforms, though invisible to the users, are the bedrock to enable the transformation. To drive business outcomes, organizations need to deploy new-age intelligent infrastructure platforms. This session will help the attendees to understand the changing marketplace dynamics; key technology investment areas and essential guidance to be a trusted advisor to the technology buyers.


Analyst POV: Future of Work – From Efficiency to Resiliency

Navkendar Singh

Research Director, Client Devices & IPDS, IDC India

Companies are now going beyond addressing the immediate concerns for safety, productivity and measuring efficiency to agility, adaptability, and engagement of their workforce. Building resiliency around the work and its key tenets will be key to the organization’s digital resilience, particularly when we consider rising concerns around the widening digital skills gap, the impact of the multigenerational workforce, and hybrid working models replacing the traditional ways of working.


Analyst Dialog: Digital Resilience through Employee Experience

Navkendar Singh

Research Director, Client Devices & IPDS, IDC India

Deepan Pathy

Research Manager, IDC CCR India

Analyst POV: Securing the Brand and Reputation: Key Tenets for a Resilient Enterprise

Shweta Baidya

Senior Research Manager, Enterprise Software & IT Services, IDC India

The need to retain customer trust and loyalty has been a driving force for enterprises to not just re-evaluate their investments on security, risk & compliance, but also move one step up the ladder and take proactive initiatives to maintain privacy and be socially responsible in a dynamically changing world. The progressive and future enterprises understand the perks of building and maintaining trust in order to be digitally resilient. Join us to explore the changing IT landscape in the wake of the pandemic and why enterprises should focus on building a secure ecosystem, that safeguards enterprises from both internal and external threats.


Closing Remarks

Ashish Talwar

AVP, Sales & Marketing, IDC India

Contact Us

Shivani Anand

Senior Marketing Specialist

About IDC

57 Years | 1300 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit