IDC ANZ DX Summit and Future Enterprise Awards 2021

In the wake of COVID-19, ANZ companies are balancing their need for digital resilience with a longer term drive for Innovation. Dr. Chris Marshall, AVP for IDC, discusses these business priorities and how ANZ companies are doing in their digital transformation journeys.

More than 65% of high-performing companies are now focused on driving innovations. Innovation gives opportunities to technology leaders in 3 areas - resilience, pioneering break-through, and improving the bottom line. But organisation silos amplify the skills gap in innovation. What if there were solutions to engage with all these gaps we’re seeing? Organizations have a lot of good reasons to invest in upskilling and reskilling their existing workforce – and those that do are reaping big rewards. Join this session to know how.

The Digital Roundtables provide a structured and informal environment to discuss and debate topical issues, in a small group hosted by a senior IDC analyst and facilitated by a technology expert. Participants are limited to a maximum of 10 participants per table and delegates will be registered on a first come first served basis prior to the summit.

Digital Roundtable Topics:

 Future of Digital Infrastructure
Cloud infrastructure plays a key role in operational resiliency and was recognised by ANZ businesses as a critical component to businesses moving towards future enterprise resiliency during the pandemic. The key is to link it to other areas of resiliency - workforce, brand/trust, information, customers/ecosystem and financial resilience. In this roundtable John Welsh, Account Architect at Rackspace and Louise Francis, Research Director ANZ and Country Manager NZ at IDC will discuss the role cloud infrastructure plays in building a resilient organisation.

Future of Digital Innovation
Join Emma Pudney, CTO at Rackspace and Prabhitha Sheethal Dcruz, Research Manager at IDC Asia/Pacific to discuss:
Rethinking Support. Adapting to Change. Bridging Skills Gaps for Accelerated Growth

Future of Intelligence
Join Nikhil Batra, Associate Research Director at IDC to discuss:
Empowering the Business for the Intelligent Organisation, enabling employees with good data management

Future of Connectedness
Join Hugh Ujhazy, Vice President, IoT and Telecommunications at IDC to discuss:
Agile Priorities of Connectedness – these are four areas enterprises must address to maximise the value from their network modernization initiatives. The four cover Value Chain, Business, Customer and Operational Agilities. During the session, we will introduce each of the agilities and discuss how they can be applied to the transformed enterprise using case studies and examples from survey insights. 

The start of the COVID-19 pandemic early in 2020 resulted in Countdown’s biggest ever online business transformation in the space of 3 months demonstrating their ability to adapt quickly and successfully to huge surges in online demand. From its Priority Assistance online shopping service, which went from concept to launch in 5 days, to the opening of New Zealand’s first dedicated supermarket e-store and the creation of ‘dark stores’ servicing online, Copland’s team did a remarkable job harnessing the CountdownX business unit to create better customer experiences at a time when they were needed most. 

Hear how CountdownX continues to help the retailer to transform while dealing with the impact of mental fatigue within a workforce on the frontline of an essential services. Copland will talk about the lessons learnt and how permissive leadership and organisational culture is enabling Countdown New Zealand to thrive in a climate of relentless change.

COVID has accelerated digital transformation across the region and with it has come the need to make better use of the data that digital processes produce. With this Analytics and AI has mushroomed but their success depends on these tools having contextual data about particular situations, customers, and transactions that can be accessed and queried quickly. Hear use case studies and real examples of how graph data platform technologies can offer unprecedented flexibility in how data is stored and used.

The Future Enterprise Awards are redefining DX. Featuring nine new digital agenda items characteristic of the Future Enterprise, these are the new benchmarks for what it takes to lead in the Next Normal, and how organizations must define their X-factor in the new digital economy. Join us for the live announcement of this year's winners.