2022 IDC NZ Government Insights Executive Forum

Prashant will talk about some of the digital transformation work happening within NZQA and how NZQA continues to focus on equity for our Māori, Pasifika and disabled ākonga to ensure digital inclusion and to ensure equity is baked in the design and delivery process of NZQA’s products and services. Prashant will particularly focus on his journey as a senior leader in public sector and what sustains his focus on equity, particularly in challenging situations when it matters the most.

Data, cloud, and analytics (e.g., AI, RPA) have all become critical to inclusive economic growth and recovery in the last two years, as we've witnessed. Creating equitable economic possibilities is essential, and the good news is that today's digital-first economy offers enormous opportunities for underrepresented populations. Through a worldwide digital skilling program,  governments, NGOs, and social entrepreneurs and solution providers are collaborating to close the skills gap.

We've seen hopeful indicators emerge from COP26, such as a drop in coal consumption and the phase-out of fossil fuel subsidies. Many government organizations are expecting to operate on reduced budgets in the coming years due to mounting safety, security, and regulatory compliance challenges; sustainability impetuses; and socioeconomic constraints (e.g., rising global inflation and supply chain disruptions). Despite this, government organizations globally are now expected to deliver more value-add services at a rate that threatens to outpace their own innate ability to fund, support, and maintain them.

This panel will discuss on how can Digital-First Government outcomes be achieved- where concerns around national safety and security are resolved, and at the same time, provide new opportunities for governments to rethink their operational models around sustainable capabilities, and gain self-sufficiency in the long-run.

Facilitated by: 

Louise Francis, Research Director for IDC Australia/New Zealand

Monica Collier, Associate Research Director, Telecommunications, IDC Australia/New Zealand

Anastasia Antonova, Research Manager, IDC Australia/New Zealand

As we move towards more hydrid and online methods of engagement, the development of Artificial Intelligence and related technologies are, perhaps counter-intuitively, creating opportunities for better outcomes, particularly for social equity.

This presentation will cover how new working styles and consumption preferences for online material continue to reduce the effectiveness of traditional engagement methods.  Focussing on some case studies of employee and public engagement, Matt will present on the importance of cultural appropriateness in technology, and specific feedback from members of Pasifika communities.  The session will conclude with how the importance of Te Ao Māori, Te Reo Māori, and specifically Māori data governance can be embedded into online services and engagement

He aha te mea nui o te ao? He tangata! He tangata! He tangata. ‘What is the most important thing in the world? It is people! It is people! It is people’.

A people centric approach to Digital Transformation, Quin will share the alignment of Health and Safety and Agile delivery of a Transformation programme.

Facilitated by: 

Louise Francis, Research Director for IDC Australia/New Zealand

Monica Collier, Associate Research Director, Telecommunications, IDC Australia/New Zealand

Anastasia Antonova, Research Manager, IDC Australia/New Zealand

As we see governments move towards a digital first approach, this session will explore what is a digital first government, and then spotlight three key areas – skills and the future of work, sustainability and technology investments.

Exploring the future of work and skills, a framework for skills development will be discussed in addition to future of work trend in the NZ government. Focusing on sustainability, a tech vendor performance model will be shared, as part of a larger sustainability and social index maturity model, coupled with how the New Zealand public sector is approaching sustainability implementation. The session will conclude with an analysis of public sector technology investments.

Wellington has earned an international reputation for the city’s practical exploration of digital twins to assist in emergency management, urban planning and climate adaptation. This focus on developing a digital adaptive capacity has been sustained by an approach how we build capability, partnerships and sustain innovation over the longer term. This talk will explore how this capability has grown over the years, what worked, what didn’t and what has been learned from a decade in the Municipal Metaverse.

Facilitated by: 

Louise Francis, Research Director for IDC Australia/New Zealand

Monica Collier, Associate Research Director, Telecommunications, IDC Australia/New Zealand

Anastasia Antonova, Research Manager, IDC Australia/New Zealand

Data is an integral part of all good decision making. There are a number of key ingredients to enable a solid data value chain, including all the participants involved - from pre-sourcing, data collection, data enrichment, data dissemination through to decision making.  The RBNZ Te Pūtea Matua Information, Data and Analytics group is responsible enabling many parts of the data value chain in partnership with a number of other groups in the organization. In this talk, Kate will share how the data value chain works at RBNZ Te Pūtea Matua and provide some insights on its wider implications for services provided by RBNZ Te Pūtea Matua to Aotearoa New Zealand.

We are all dealing with an increasing weight of expectation on how we operate on top of what we deliver as our core business. Including what it is to be a good employer in the 2020s, how to manage a hybrid workforce, ESG... Because these expectations are relatively new there is no definition of what good looks like or a model to success, we are all wrestling with the same issues and all trying to hire the same few people who have an expertise in these fields. These expectations are common to all of us and could be better approached by working together.