IDC LIVE 2023

By 2026, the role of CIOs will face increasing challenges from line-of-business (LOB) counterparts who excel in aligning technology with the organization's mission and customer needs. As a result, CIOs often struggle to be heard amidst the dominance of LOBs in technology decision-making.

This session empowers IT and business leaders to bridge the gap, fostering alignment on digital business challenges and prioritizing technology initiatives. Gain the insights and skills necessary to thrive in the challenging times ahead.

The pandemic-led accelerated shift to digital-first and the need to drive sustainable resilience within our organizations, societies and economies has fundamentally changed the way business value needs to be measured and recognized. This session examines how technology impacts organizations’ financial results, their contribution to ecosystems and the environment and society.

• What are the key use cases and industry best practices for the emerging technologies?
• How can we effectively leverage emerging technologies, like generative AI to accelerate value?
• How are leading organizations turning their transformational aspirations into transformation value?

How are CEOs navigating challenging times in business? Touching on focal points of growth, technology and innovation, this session sheds light on the priorities of a CEO.

• What the key areas that organizations are focusing on to thrive?
• What are the digital business challenges, and how a collaborative approach can help overcome the challenges?
• What are the technologies that they are looking at overcome the challenges?

As organizations continue to pursue an agenda of accelerated innovation to capture market share and competitive advantage, a balanced set of choices will be key to success. Choices that involve how you manage and protect your data, where your data resides, and finally how you choose to invest to support. A digital-first strategy should enable choice on your terms to meet your business objectives. This session looks into:

• Drivers of cloud repatriation, and why organizations are adopting this approach
• Best practices and strategies to repatriate workloads
• Balancing cloud repatriation and sustainability goals

The adoption of cloud has brought significant benefits to organizations, such as increased flexibility, scalability, and cost savings. However, the ease of provisioning cloud resources can also lead to overspending and budget overruns. Let’s discuss:

• Cloud cost management best practices, including monitoring and optimization tools, cost allocation, and budgeting
• Establishing effective cloud governance to implement FinOps cost and optimization recommendations​
• The path towards a sustainable transition with cloud 

The breakthrough of Generative AI tools, such as ChatGPT, have led to two-thirds of organizations in Asia/Pacific explore potential use cases and investments in generative AI technologies. Seemingly to have groundbreaking potential, what are its limitations and how does it affect your organizations’ data governance strategy?

• Exploring the capabilities of generative AI in customer service, decision making and process optimization
• Ensuring integrity, security and quality of data used to train and fine-tune generative AI models
• Protecting customer privacy and obtaining consent from users to process personal data

The threat landscape of cyberattacks targeting ICS/OT environments evolves at the same pace as technology, if not faster. As a result, organizations must prioritize OT network protection as the cornerstone of their cybersecurity strategy. This session covers the expansion of the threat landscape due to IT/OT convergence and new forms of attack.

• The current state of organizations’ responses to OT incidents
• Protecting critical assets and preventing cyberattacks on industrial control systems based on OT zero trust methodology
• Best practices and real-world examples of mitigating risks and ensuring the safety and security of organization’s operations 

Fusion of Digital Transformation and Sustainability can pave the way towards a more eco-conscious future. This fireside chat will discuss the digital transformation of the energy and utility sectors to support responsible consumption and sustainable practices through digital technologies. Topics covered include:

• Emerging technology trends in ESG
• Digital technologies enabling smart grids, connected assets and connected consumers
• Transformation and future outlook of the energy industry in alignment with the global drive toward sustainability

More than 40% of APAC organizations believe that the right technology architecture and approaches are key to driving continued value for their organizations.  The good news is that we are at a pivotal moment where transformational technology such as AI is accelerating disruption and innovation in corporations in practically every industry around the world. The rise of foundation models and generative AI has opened up new possibilities for how companies define and deliver businesses value; automate and streamline processes; create new and differentiated products; and generate new, actionable insights from trusted sources of data. Join your peers for a discussion on this topic and leave with a pragmatic understanding of the opportunities that lie ahead:

• Learn what other organizations are doing in this area
• Gain insights from use cases and examples
• Identify practical actions that need to be taken now around skills and the nature of work

As sustainability becomes a top priority, businesses aim to address ESG issues impacting their value. Operationalizing ESG is the next step, involving the integration of ESG throughout the organization using technology for a comprehensive sustainability approach. This panel discusses ways businesses can adopt sustainable solutions to reduce their carbon footprint and create a greener future together. We will touch on:

• What are the strategies and technologies implemented to optimize energy consumption and reduce carbon emissions?
• What are the challenges to ensuring ethical and sustainable sourcing practices, reducing the environmental impacts throughout the supply chain
• How do you monitor and improve ESG performance?

AI has become a game-changer for businesses, enabling them to automate processes, improve decision-making, and enhance customer experiences. Scaling AI within an enterprise can bring significant benefits, but it also poses challenges that need to be addressed. This session explores the importance of scaling AI effectively within an organization and the impact it can have on business outcomes.

• Scaling operations, streamlining processes, and increasing efficiency, leading to improved productivity and cost savings
• Enabling informed decision-making across various business functions
• Revolutionizing customer interactions, delivering personalized experience, improving satisfaction, and boosting loyalty

This workshop introduces the workings of Generative AI through everyday examples, showcasing its potential in various areas like product development and customer service. Attendees are expected to participate in an AI ideation challenge, brainstorming and pitching theoretical business models or innovations that utilize Generative AI.

• How Generative AI can enhance customer engagement, provide competitive advantages, and potentially create additional revenue streams
• Case studies of organizations that adopted Generative AI for innovation and growth, and how it has helped them so far
• AI ideation challenge