IDC LIVE 2023

The accelerated shift to digital-first because of the pandemic and the need to drive resilience within our organizations, societies and economies has fundamentally changed the way business value needs to be measured and recognized. This session examines how technology impacts organizations’ financial results, their contribution to ecosystems and the environment and society.

• What are the key use cases and industry best practices for the emerging technologies? 
• How can we effectively leverage generative AI to accelerate value? 
• How are leading organizations building technology roadmaps and enterprise architectures to maximize business value?

CEOs discuss navigating challenging times in business. They emphasize agility, resilience, strategic planning, collaboration, innovation, and effective communication. By ensuring alignment between digital business challenges and technology priorities, CEOs aim to thrive in the evolving business landscape, offering valuable guidance to fellow leaders.

• What the key areas that organizations are focusing on to thrive?
• What are the digital business challenges, and how a collaborative approach can help overcome the challenges?
• What are the technologies that they are looking at overcome the challenges?

As organizations continue to pursue an agenda of accelerated innovation to capture market share and competitive advantage, a balanced set of choices will be key to success. Choices that involve how you manage and protect your data, where your data resides, and finally how you choose to invest to support. A digital-first strategy should enable choice on your terms to meet your business objectives. This session looks into:

• Drivers of cloud repatriation, and why organizations are adopting this approach
• Best practices and strategies to repatriate workloads
• Balancing cloud repatriation and sustainability goals

The adoption of cloud has brought significant benefits to organizations, such as increased flexibility, scalability, and cost savings. However, the ease of provisioning cloud resources can also lead to overspending and budget overruns. In times of weak economic environment, let’s discuss:

• Cloud cost management best practices, including monitoring and optimization tools, cost allocation, and budgeting
• Establishing effective cloud governance to implement FinOps cost and optimization recommendations​
• The path towards a sustainable transition with cloud

The breakthrough of Generative AI tools, such as ChatGPT, have led to two-thirds of organizations in Asia/Pacific explore potential use cases and investments in generative AI technologies. Seemingly to have groundbreaking potential, what are its limitations and how does it affect your organizations’ data governance strategy?

• Exploring the capabilities of generative AI in customer service, decision making and process optimization
• Ensuring integrity, security and quality of data used to train and fine-tune generative AI models
• Protecting customer privacy and obtaining consent from users to process personal data

IT and OT are now increasingly integrating to boost organizational performance and close the gap between operational and business processes. But as more and more assets become connected, organizations are exposing OT environments to a large and sophisticated cyberthreat landscape. Organizations need to ensure the physical safety of critical infrastructure but also look to new operating models for cybersecurity. This session will cover:

• Challenges faced by organization in OT cybersecurity issues
• How to increase operational resiliency in their OT environments
• Developing a "detection + response + recover" strategy

Digital business is about speed, reliability, efficiency and the end-user experience. However, today’s complex cloud operating environments generate enormous amounts of data beyond the ability of human operators to process and understand manually. Is there actual business value that AIOps can bring to the CIOs?

• How AIOps brings observability, IT automation, data analytics and artificial intelligence for a more resilient customer experience and DevOps teams
• Challenges of implementing AIOps and strategies to overcome them
• Examining the impact of AIOps on IT operations and processes

Environmental, Social, and Governance (ESG) issues are becoming increasingly important to investors, customers, and employees. However, achieving ESG goals is a team effort that requires collaboration across different business functions and different industries. Find out more about:

• The role of leadership in setting a clear ESG vision and engaging all business functions
• Strategies for integrating ESG considerations into business strategies, including the use of metrics and data-driven insights
• The importance of cross-functional collaboration and communication in achieving ESG goals and the role of technology in supporting ESG initiatives