The Future of IT: Rethinking Digitalization for an AI Everywhere World
IDC predicts that of the IT & Business Services market, the IT Services market contributed 78.1% and grew by 8.1% in 2022 compared to the 7.9% growth in 2021. IT & Business Services market is projected to grow at a CAGR of 8.0% between 2022-2027 and reach US$ 20.42 billion by the end of 2027. IDC classifies the IT & Business Services market into three primary markets – Project-Oriented, Managed Services, and Support Services. For 2022, project-oriented services registered the highest growth rate at 8.0%, followed by managed services at 7.2%, and support services at 6.4% respectively.
Revenues from digital services, products, and experiences continue to grow and for many organizations now provide the lion's share of income (or will soon). This has significant implications for CIOs in India. The most direct outcome is that technology is intertwined with — and impacts the lives of — employees, customers, partners, and society. Technology products, services, and solutions have become a fundamental pillar when looking at performance and growth, engagement and satisfaction, safety and security, governance and privacy, sustainability, ethics, well-being and payments, and many more.
The CIO Summit will help senior IT Decision Makers in India understand these new and emerging roles, and how they can succeed while creating innovative solutions for current and emerging challenges — adapting to changing business environments, creating new business models, and massively scaling in the digital economy.
Neutrality
IDC is the most trusted IT research advisory firm in the market
Network
Access to regional and International IDC analysts
Learning
Meeting with peers to discuss common challenges and share concrete experiences
Content
An agenda designed to match the expectations of IT and Business leaders from leading companies
Community
An invitation only forum with focus on networking with solution providers
Knowledge
Gaining a better understanding of technology and market challenges, as well as business opportunities
Outreach
Content is tailormade for attendees expectations, no matter the format
Diversity
A mix of expert case studies, independent keynotes and interactive sessions
Sreeji Gopinathan
Global CIO, Lupin
Kaustubh Dabral
Global CIO, Dabur
Rucha Nanavati
Group Chief Information Officer, Mahindra Group
Vinod Bhat
Chief Information Officer & Chief Ethics Counsellor, Vistara (TATA SIA Airlines Limited)
Kirti Patil
Joint President-IT & CTO, Kotak Life
Amal Krishna
Chief Digital & Technology Officer, ONGC
Main Ballroom
17:00 |
Guest Arrivals |
20:00 |
Networking Dinner |
8:00 |
Registration & Networking |
8:30 |
Opening Act |
8:35 |
IDC Welcome Address |
Vasant Rao Managing Director, IDC India & South Asia
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8:45 |
Opening Address: Government Affiliation |
9:00 |
IDC Opening Keynote: Rethinking Digitalization for an AI-first World |
As generative AI unleashes a new wave of disruption across industries, tech leaders are reviewing their approach to AI and its role in digitalization. The promise of significant impact on digital innovation, customer experience and operational efficiencies will drive progressive governments and digitally-determined organizations to take an AI-first approach. The concerns about data privacy and displacement of jobs and the demand for regulatory oversight remain, yet the need for competitive parity with early adopters will drive tech agendas. Steven Frantzen Senior Vice President & Regional Managing Director (EMEA), IDC
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9:30 |
Unleashing Digital Business Growth: The Power of Automation in IT, Processes, and Value Streams |
In today's rapidly evolving digital landscape, the key to scaling a successful digital business lies in the strategic implementation of automation. This session will delve into the critical role automation plays in bridging skills gaps, cutting costs, and fostering agility and innovation. We will explore three pivotal areas where automation shines: IT Automation, Process Automation, and Value Stream Automation. Join us to discover how harnessing the power of automation can propel your digital business to new heights of efficiency and growth. |
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9:50 |
Transforming Insights into Decisions: The Journey from Connected Data to Knowledge Graphs |
This session delves into the transformational journey of turning interconnected data into actionable insights using knowledge graphs. Explore how these powerful tools enable organizations to translate information into informed decisions, driving innovation and efficiency in today's data-driven world. Join us to unlock the potential of knowledge graphs in harnessing the full value of your data. |
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10:10 |
Elevating Digital Business with Cloud: Beyond Optimization to Sovereignty, Innovation, and Sustainability |
This session explores the pivotal role of the cloud as the bedrock for digital business success. Discover how the cloud's significance extends beyond IT optimization, encompassing crucial aspects such as digital sovereignty, innovation, and sustainability. Join us to learn how leveraging the cloud can unlock new opportunities and drive transformative outcomes in the digital landscape. |
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10:30 |
Tea/Coffee & Networking Break |
11:10 12:40 |
Summit Tracks (Parallel Sessions) |
Summit Track A: The Future of IT Operations: AIOps and Cloud Governance
11:10 - 11:15
Opening Act
11:15 - 11:17
Overview by Enterprise CIO
Jyoti Lalchandani Group Vice President & Regional Managing Director (META), IDC
11:17 - 11:20
Start of Session Raffle
11:20 - 11:35
Navigating the Clouds: Strategies for Cross-Cloud Data Management
11:35 - 11:40
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11:40 - 11:55
From Migration to Mastery: Middle East's Approach to Hybrid and Multicloud
11:55 - 12:00
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12:00 - 12:15
Unlocking Business Value: A Pragmatic Approach to AIOps Adoption
12:15 - 12:20
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12:20 - 12:35
Transforming Business DNA: Scaling Automation in Digital Infrastructure
12:35 - 12:40
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Summit Track B: Shaping the Future: Strategies for a Digital-First Business Landscape
11:10 - 11:15
Opening Act
11:15 - 11:17
Overview by Enterprise CIO
Sandra Ng Group Vice President & General Manager, IDC Asia/Pacific
11:17 - 11:20
Start of Session Raffle
11:20 - 11:35
The Need for Speed: Accelerating Infrastructure Transformation
11:35 - 11:40
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11:40 - 11:55
From Transformation to Digital Dominance: The New Era of Business
11:55 - 12:00
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12:00 - 12:15
Thriving in the Digital Business Era: Unveiling the Tech Advantage
12:15 - 12:20
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12:20 - 12:35
Embracing Digital Business 3.0: The Next Frontier of Success
12:35 - 12:40
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12:40 |
Lunch & Networking |
13:30 15:30 |
Technology Focus Group (Parallel Sessions) |
Technology Focus Group 1: The Rise of Cyber Vulnerabilities with Digital Dependencies
13:30 - 13:35
Opening Act
13:35 - 13:45
Fostering Digital Trust: Navigating the Landscape of Risk, Compliance, and Privacy
13:45 - 13:50
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13:50 - 14:00
Defending the Digital Frontier: Cybersecurity for Resilience and Agility
14:00 - 14:05
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14:05 - 14:15
Unlocking Efficiency: The Benefits of Holistic Vulnerability Management
14:15 - 14:20
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14:20 - 14:30
Driving Proactive Cyber-Resilience with AI and ML
14:30 - 14:35
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14:35 - 14:45
Enhancing Security with AI-Powered Threat Hunting and Detection
14:45 - 14:50
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14:50 - 15:30
For The CIO-By The CIO : Does Digital First Mean People Second?
Technology Focus Group 2: Leveraging Scalable, Next-Gen Data Centers to Accelerate Digital Transformation Journey
13:30 - 13:35
Opening Act
13:35 - 13:45
Transforming Datacenter Critical Infrastructure: The AI, ML, HPC, and Software-Defined IT Revolution
13:45 - 13:50
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13:50 - 14:00
Reviving Hybrid Infrastructure: The Role of Colocation Providers in the Cloud Era
14:00 - 14:05
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14:05 - 14:15
Navigating the Edge: Overcoming Complexity in IoT and Edge Infrastructure
14:15 - 14:20
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14:20 - 14:30
New Ways of Thinking: The Rise of the Cloud Native Enterprise
14:30 - 14:35
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14:35 - 14:45
Cloud-Powered Digital Transformation: Beyond IT Optimization
14:45 - 14:50
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14:50 - 15:30
For The CIO-By The CIO: Talent Development and the Demand for New Skills: How to Optimally Structure
Your Team
Technology Focus Group 3: AI and Analytics: The Driving Forces of Digital Transformation
13:30 - 13:35
Opening Act
13:35 - 13:45
The Transformative Power of Automation, AI, and Analytics in Today's Digital Business Landscape
13:45 - 13:50
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13:50 - 14:00
Unlocking Competitive Advantage: AI-Powered Data Analytics in the Cloud Era
14:00 - 14:05
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14:05 - 14:15
AI-Driven Data Analytics: Enhancing Productivity and Customer Experience
14:15 - 14:20
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14:20 - 14:30
Beyond Conventional: Harnessing AI for Next-Generation Security
14:30 - 14:35
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14:35 - 14:45
From Threat Intelligence to DevSecOps: Innovations in AI for Cybersecurity
14:45 - 14:50
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14:50 - 15:30
For The CIO-By The CIO: The Changing Roles, Expectations and Operating Models of the IT Organization
Technology Focus Group 4: Elevating Business in the Cloud: From Optimization to Sovereignty, Innovation, and Sustainability
13:30 - 13:35
Opening Act
13:35 - 13:45
Unleashing Cloud's Potential: From Innovation to Sustainability
13:45 - 13:50
Ask Questions, Rate Sessions & Stand a Chance to Win
13:50 - 14:00
Building Tomorrow's Digital Platform: Hybrid and Multicloud Architectures
14:00 - 14:05
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14:05 - 14:15
Cloud-Native Dynamics: The Future of Digital Platform Management
14:15 - 14:20
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14:20 - 14:30
Cloud-Powered Future: Enabling Digital Sovereignty and Innovation
14:30 - 14:35
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14:35 - 14:45
Unlocking the Power of Resilient Cloud Models for IT Transformation
14:45 - 14:50
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14:50 - 15:30
For The CIO-By The CIO: Sustainable Strategies and Technologies: Operationalization, Impact Measurability, Business Value Creation
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15:30 |
Close of Day 1 |
19:30 |
3 Roundtables |
8:00 |
Registration & Networking |
8:25 |
IDC Welcome Address |
Yogesh Gupta Editorial Director - Events, Foundry, an IDG Inc. Company
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8:30 |
Opening Address: Government Affiliation |
8:45 |
Revolutionizing Engagement: Omni-Experience Digital Transformation |
In today's hyperconnected world, businesses are reimagining how they interact with customers, employees, and partners, aiming to deliver seamless and personalized experiences across multiple touchpoints and channels. This session explores the strategies, technologies, and case studies that demonstrate the power of omni-experience digital transformation in driving customer loyalty, enhancing employee productivity, and fostering innovation. Join us to learn how to harness this revolution to create exceptional and cohesive experiences in the digital age. |
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9:05 |
AI-first Strategies for the Digitally-Determined Enterprise |
As organizations increasingly rely on digital technologies to stay competitive, AI emerges as a pivotal catalyst in achieving digital goals. This session explores how leading enterprises are adopting AI-first strategies to drive innovation, enhance operational efficiency, and create a competitive edge. Attendees will gain insights into real-world AI applications, best practices, and the transformative impact of AI on the digitally-determined enterprise. Join us to uncover the strategies that enable organizations to thrive in the digital era with AI at the forefront of their initiatives. |
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9:25 |
Crossing Cloud Boundaries: Data Management in the Multi-Cloud Era |
This session explores the complexities and opportunities presented by the adoption of multiple cloud platforms. In today's dynamic IT landscape, organizations often leverage diverse cloud providers to meet their unique needs. This session delves into strategies and best practices for effective data management, ensuring seamless operations and data accessibility across multiple cloud environments. Attendees will gain valuable insights into harnessing the potential of the multi-cloud era while overcoming the challenges associated with data mobility, security, and integration. Join us to navigate the path to successful data management in this evolving cloud-centric landscape. |
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9:45 |
Digital-First Strategies: Navigating the Evolution of the Digital Business |
An insightful session that explores the rapid transformation of organizations from digital transformation initiatives to the emergence of truly digital businesses. As digitalization investments surge in the post-pandemic era, leading enterprises are shifting their focus towards running digital-first operations, with a substantial portion of their revenues tied to digital products and services. This session provides valuable perspectives on this evolution, shedding light on the transition from Digital Transformation (DX) 1.0 and 2.0 to comprehensive "Digital-First" strategies that encompass all aspects and departments of an organization. Join us to discover how to successfully navigate this transformative journey and capitalize on the digital future. |
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10:05 |
Pioneering the Hybrid Multi-Cloud Journey with Data-First Modernization |
Discover how organizations are leveraging data-driven strategies to drive innovation, agility, and efficiency across their cloud environments. Join us to explore the pivotal role of data-first modernization in shaping successful hybrid multi-cloud journeys and unlocking the full potential of digital transformation. |
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10:25 |
Tea/Coffee & Networking Break |
10:55 13:15 |
Platinum Tracks (Parallel Sessions) |
Platinum Track A: Embracing the Mainstream Shift: The Era of App Modernization
10:55 - 11:00
Opening Act
11:00 - 11:02
Overview
Rajiv Ranjan Associate Research Director, IDC India
11:02 - 11:05
Start of Session Raffle
11:05 - 11:20
The Imperative of App Modernization: A Path to Digital Relevance
11:20 - 11:25
Ask Questions, Rate Sessions & Stand a Chance to Win
11:25 - 11:40
Unlocking the Potential of App Modernization: Strategic Approaches
11:40 - 11:45
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11:45 - 12:00
Innovations in App Modernization: Shaping the Digital Future
12:00 - 12:05
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12:05 - 12:20
Empowering Organizations through App Modernization
12:20 - 12:25
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12:25 - 12:40
Presentation
12:40 - 12:45
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12:45 - 13:15
Master Chef Activity
Platinum Track B: Fortifying Enterprises in the Transition to a Digital-First Economy: Strategies for Resilience
10:55 - 11:00
Opening Act
11:00 - 11:02
Overview
Simon Piff Vice President, Security & Trust Research, IDC Asia/Pacific
11:02 - 11:05
Start of Session Raffle
11:05 - 11:20
Leading the Charge: Solutions for Digital-First Resilience
11:20 - 11:25
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11:25 - 11:40
Building Digital-First Strength
11:40 - 11:45
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11:45 - 12:00
Achieving Digital-First Excellence with Resilience in Focus
12:00 - 12:05
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12:05 - 12:20
Strengthening Enterprises in a Digital-First Era
12:20 - 12:25
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12:25 - 12:40
Presentation
12:40 - 12:45
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12:45 - 13:15
Paint Like a Picasso
Platinum Track C: Elevating Employee Experiences: The Future of AI in the Workplace
10:55 - 11:00
Opening Act
11:00 - 11:02
Overview
Sakshi Grover Research Manager, Future of Trust, IDC India
11:02 - 11:05
Start of Session Raffle
11:05 - 11:20
Future-Proofing Employee Experiences: The AI Advantage
11:20 - 11:25
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11:25 - 11:40
Seamless Collaboration in a Hybrid World: AI and Digital Workspaces
11:40 - 11:45
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11:45 - 12:00
From Efficiency to Experience: The Role of AI in Employee Satisfaction
12:00 - 12:05
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12:05 - 12:20
The Future of Work: Harnessing AI and Digital Workspaces
12:20 - 12:25
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12:25 - 12:40
Presentation
12:40 - 12:45
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12:45 - 13:15
Mocktail Making
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13:15 |
Panel Discussion: Evolving Role of the CIO & Understanding the Buyer Journey |
13:45 |
Mega Raffle |
13:50 |
Lunch & Close of Summit |
Want to become a speaker?
Vasant Rao
Managing Director, IDC India & South Asia
Steven Frantzen
Senior Vice President & Regional Managing Director (EMEA), IDC
Jyoti Lalchandani
Group Vice President & Regional Managing Director (META), IDC
Sandra Ng
Group Vice President & General Manager, IDC Asia/Pacific
Yogesh Gupta
Editorial Director - Events, Foundry, an IDG Inc. Company
Rajiv Ranjan
Associate Research Director, IDC India
Simon Piff
Vice President, Security & Trust Research, IDC Asia/Pacific
Sakshi Grover
Research Manager, Future of Trust, IDC India
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com.