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David Senf
416.673.2206 office
    Kevin Lonergan
     416.673.2239 office


New IDC MarketScape Identifies Leading Canadian Managed Security Service Providers

- TORONTO, July 16, 2015 -

International Data Corporation (IDC) Canada announced today the results of a new IDC MarketScape research report that comprehensively covers the 12 most prominent Managed Security Service Providers (MSSPs) in the Canadian market. IDC MarketScape: Canadian Managed Security Services 2015 Vendor Assessment (IDC Doc# CA1SD15), is the first Canadian IDC MarketScape on the topic, highlighting the evolution within the managed security services space while offering valuable guidance for organizations examining domestic security solutions providers and planning future strategic investment opportunities.

Using a rigorous scoring methodology that produces a definitive assessment of each vendor's current market capabilities and strategies for competing in the future, and through in-depth interviews with each provider and its customers, IDC Canada concluded that all the identified providers offer a comprehensive portfolio for managed security services.

Highlights from the report include the following:

  • IDC grouped four organizations in the Market Leaders category and eight in the Major Players classification. TELUS, IBM, CGI and Bell earned the distinction of placing in the Leaders category.
  • IDC placed another group of providers, Dell, HG, IPS, Above Security, eSentire, Allstream, Wipro and Scalar in the Major Players category.
  • The number one reason customers say they engage an MSSP is that they do not have the in-house skills or resources to effectively manage and monitor the vast security threat environment across their own array of system vulnerabilities.
  • Buyer preferences have shifted to focus more on security and quality of service, and less on the need for vendors to provide end-to-end IT services beyond just public IaaS.
  • The underlying buying criteria for businesses are responsiveness, ease of use and cost. Price, is typically in the top three or four decision criteria.

"Managed security services continue to gain momentum in Canada, and is expected to be the strongest performing security market over the next 5 years" says Kevin Lonergan, Analyst for Infrastructure Solutions at IDC Canada.

"The MSSPs operating in Canada can all provide managed security services, but what differentiates them is their value-add services and investments in next-generation technologies such as big data threat analytics and cloud identity management. The diverse MSSP landscape spanning Telcos, consulting firms, and pure play providers insure that Canadian organizations can find a provider that meets their specific needs and budgetary requirements."

The IDC MarketScape: Canadian Managed Security Services 2015 Vendor Assessment report assesses 12 managed security service providers who meet the criteria of operating a security operations centre (SOC) in Canada, offer a security information and event management (SEIEM) solution, and have a Canadian customer base.

For more information about the report, IDC's MarketScape methodology, or to arrange a one-on-one briefing with the authors Kevin Lonergan or David Senf, please contact Andrea Loziuk at

About IDC MarketScapes
The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScapes provide a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. For more than 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting

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