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What to Expect in 2011 and Special Report on Outsourcing Governance

- Dec 14, 2010 -


  • IDC Canada announces participation in the Centre for Outsourcing Research and Education's (CORE) Outsourcing Monitor webcast to be held December 14, 2010 1pm - 2pm EST.
  • This Monitor will review the year in outsourcing and look at what to expect in 2011. In addition, it will share a special research report on Governance - the ongoing management of outsourcing performance and the client/provider relationship.
  • The webcast features: Mark Schrutt, Director IT Services, IDC Canada, Tony Olvet Group VP Research Domains IDC Canada, Greg Gulyas, CORE Chair and Principal Greg Gulyas, Al Hurd Independant Consultant and former Canadian Vice President for EDS, Consulting Inc., Jim McDade, former Senior Vice President and Chief Information Officer of Purolator.
  • The discussion includes a definition of what governance is, best practices and how to improve the outsourcing relationship.
  • The approach to gather the required data and information is through interviews with senior leaders of major service providers, selected CORE members and large Canadian buyers of outsourcing services, as well as IDC's demand tracking of the outsourcing market.
  • For more information or to register for the conference, please contact Evette Wade. Complimentary press passes are available for qualified journalists. To request a press pass, please contact Evette Wade 416 366-CORE (2673) at CORE or via email


IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 900 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 90 countries worldwide. For more than 43 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. You can learn more about IDC by visiting IDC is a division of IDG, the world's leading IT media, research and exposition company.


The Centre for Outsourcing Research and Education is an independent, not-for-profit organization that provides research and education on outsourcing, global sourcing and other forms of innovative collaboration. CORE’s objective is to increase the understanding and adoption of these strategies to enhance productivity and competitiveness amongst the Canadian business communities, corporations and governments. Since its inception in 2005, CORE has delivered numerous discussion forums and full-day conferences across Canada. It also conducts research on Canadian outsourcing practices and provides formal outsourcing executive education to practitioners and business leaders both in Canada and around the world.

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