IDC Connections 2020: Future Enterprise Strategies

A Live Virtual Event Connecting Canada's Industry Leaders, Sponsored by SUSE

Toronto, October 15, 2020


IDC Canada, along with our Platinum Sponsor, SUSE, are delighted to invite you to our new live virtual event experience, IDC Connections 2020: Future Enterprise Strategies, taking place on October 15, 2020. IDC's vision of the Future Enterprise is an organization that is completely digitally transformed. Such an organization underpins business processes with technology, is fueled by innovation, is platform-enabled and ecosystem-centric. The Coronavirus pandemic has underscored the importance of digital transformation in the eyes of CEOs across all industries in Canada. IDC will show you how to flatten your organization's recessionary curve by leveraging technology.

Learn actionable takeaways on IDC's "Future Enterprise Strategies" in this fully reimagined 2-hour virtual experience connecting leaders across industries and bringing together IDC's leading analysts to share expert insights as Canadian organizations move forward.

  • IDC will take you through the new CEO priorities for becoming a digital enterprise and show you the Five Stages to Enterprise Recovery offering guidance and emerging best practices for getting through the economic aftermath and recalibrating for the Next Normal. We’ll also explore how to better secure your organization for the digital economy and show you what a future workplace will look like. Finally we’ll tell you why the cloud is so important for the future of your digital infrastructure. 
  • Join us for two keynotes sessions, a CIO Panel session and 2 breakout sessions, along with plenty of opportunities for digital networking and to engage with knowledgeable vendors in our expo area. 

This virtual event is designed in a personable new format that allows for engaging conversations and digital networking. It includes short, digestible presentations followed by interactive Q&A sessions. Please review our Agenda for more details about the topics and speakers.

Register today to join us! There is no fee to attend this virtual event.  

Key Topics

IDC Connections 2020: Future Enteprise Strategies Canada will provide essential guidance on:



Future Enterprise




Future of Work




Digital Transformation


Time Event & Speakers

Opening Remarks from IDC Canada & Our Platinum Sponsor, SUSE

Lars Goransson

Managing Director, IDC Canada

Brent Schroeder

Global CTO, SUSE Canada

The Future of Enterprise – Priorities Driving Technology Decisions (Sponsored by TELUS Cyber Security)

Meredith Whalen

Chief Research Officer, IDC

This year, digital transformation initiatives were put to the test as we stressed tested our digital systems, culture, and customer engagement models. While tech leaders are rightfully proud of what was accomplished during the first weeks of the pandemic, many shortcomings were exposed. Most analytical models couldn't keep up with the rapidly changing context of business. Widespread work-from-home models exposed security vulnerabilities. And too much labour was thrown at problems where business processes were not fully digitized. Upon reflection, 42% of tech leaders will invest in technology to close the gap in their digital transformation. 

As we look beyond COVID-19 remediation work, tech leaders need to guide the business in getting their digital roadmaps back on track. Determining the long lasting effects of the COVID-19 pandemic is key to this work. Which business changes are here to stay? And what will role will technology play?

Join Meredith Whalen, IDC’s Chief Research Officer, as she outlines the next tech initiatives you should be focused on. Ms. Whalen will address:

  • Creating digital parity among your global workforce
  • How social awareness is the new differentiator
  • The role technology will play in automating operations, labor and IT
  • How to prepare for the digital economy

This Opening Keynote session is sponsored by: TELUS Cyber Security



Canadian CIO Panel Discussion: Best Practices and Experiences within a Cauldron of Change – Moderated by IDC (Sponsored by RingCentral)

Joseph C. Pucciarelli

Group Vice President & IT Executive Advisor, IDC

Kin Lee-Yow

CIO, CAA Club Group

Irene Zaguskin

Chief Operations and Technology Officer, The Printing House

Samantha Liscio

Chief Technology & Innovation Officer, WSIB

Kevin Krempulec

Vice President, Field Operations, RingCentral

As we enter the fourth quarter of 2020, it is already clear this will be a year to remember especially for CIOs and IT technology leaders -- because, despite the many accomplishments to this point, how our organizations, and the IT Team, respond in the next 18-months will have more future impact than the incredible roads we have just traveled. 

Reflecting on our future choices, many of us have similar questions as we weigh the many critical strategic challenges, choices, and opportunities before us over the short and medium-term. Our live panel discussion will discuss these issues through the lens of leadership experiences, tempered with best practices, from three extraordinary Canadian CIOs.

During our discussion, Joseph Pucciarelli, Group VP & IT Executive Advisor, IDC Executive Programs, will focus on the topics below, as well as taking live questions through our event platform:

  • Strategic technology decisions are being made for 2021 and beyond; how are they positioning your organization and its stakeholders for success? 
  • Many leaders made necessary decisions that resulted in the accretion of technical debt for their IT infrastructure. How should the technical debt discussion be framed with business leaders, managed, and remediated?
  • Many organizations experienced a productive burst of employee engagement during these past months. How is your organization, and the IT team, "bottling this magic" and sustaining it going forward? 
  • Practical leadership best practices for CIOs and IT executives during this period of transition, opportunity, and risk. 

The CIO Best Practices Session is sponsored by RingCentral and we will hear a few words from the Canadian Vice President, Kevin Krempulec at the beginning of the Panel Session.



Breakout Sessions (Parallel Sessions)

Breakout Session 1

13:45 - 14:05

The Future of Trust: Securing the Enterprise Without Walls (Sponsored by Mimecast)

Kevin Lonergan

Research Manager, Security and Infrastructure

Breakout Session 2

13:45 - 14:05

Future of Digital Workforce in Canada (Sponsored by Hitachi Vantara)

Jean Philippe Bouchard

Vice-President, Future of Work and Mobility Research
Breakout Session 1
13:45 - 14:05

The Future of Trust: Securing the Enterprise Without Walls (Sponsored by Mimecast)

Breakout Session 2
13:45 - 14:05

Future of Digital Workforce in Canada (Sponsored by Hitachi Vantara)


CIO Association of Canada: The Voice of the CIO

Philippe Johnston

President Elect, CIO Association of Canada

Philippe Johnston will speak on behalf of the CIO Association of Canada before the closing keynote.


The Future of Digital Infrastructure is Cloud: Ensuring Faster Delivery of Innovation Everywhere (Sponsored by Palo Alto Networks)

Richard Villars

Group Vice President Worldwide Research

Future enterprises depend upon infrastructure that ensures quick deployment of digital resources and effective operation of resilient technologies, anywhere and everywhere. Prior to the pandemic, CIOs recognized that Cloud was the key to their infrastructure plans but talked about cloud journeys of up to 10 years. Now, they need to complete the shift in less than half that time to support aggressive business and IT automation plans. Join Rick Villars, IDC Group Vice President: Worldwide Research, as he outlines how enterprises can develop a successful digital strategy and navigate the transition from infrastructure to digital infrastructure. Mr. Villars will discuss:

  • The three pillars of Digital infrastructure
  • The new KPIs at the heart of your Digital Strategy
  • Your checklist for accelerating the transition

 This Closing Keynote session is sponsored by: Palo Alto Networks.



Closing Remarks from IDC Canada & Intro to Virtual Expo

Lars Goransson

Managing Director, IDC Canada

Digital Networking & Vendor Expo


Principal Sponsor
Main Plenary Sponsor
Main Plenary Sponsor
Main Plenary Sponsor
Breakout Track Sponsor
Breakout Track Sponsor
Virtual Booth Sponsor
Virtual Booth Sponsor
Strategic Partner
Strategic Partner
Media Partner

General Information


Virtual Event on Hopin



Thursday, October 15, 2020



12:30 PM - 3:00 PM ET




Registration Fee
Free of Charge: For End-Users


Attendee Benefits:

  • Learn about IDC’s 5 stages to enterprise recovery, identify your organization's current status and understand what you need to do to become a fully digital enterprise
  • Learn some best practices for moving toward a digital organization from our Canadian panel of CIOs
  • Understand why security and trust are even more important for your organization during the crisis and into the recovery phase
  • Examine how workplaces will change as a result of the crisis, and how they will look in the future
  • Understand how implementing digital infrastructure & the cloud will be essential on the road to recovery
  • Gain access to IDC’s knowledgeable expertise at no cost
  • Connect with peers through digital networking opportunities and learn more about our sponsors’ offerings to help your organization on its digital journey

Who Should Attend:

  • C-Level executives from Canadian businesses and organizations
  • Managing Directors for Canadian operations
  • Senior IT executives from Canadian businesses and organizations
  • Senior decision-makers from Canadian businesses and organizations
  • Guests of our sponsors


What will a Future Enterprise Look Like?


Who Should Attend

  • C-Level executives from Canadian businesses and organizations
  • Managing Directors for Canadian operations
  • Senior IT executives from Canadian businesses and organizations
  • Senior decision-makers from Canadian businesses and organizations
  • Guests of our sponsors

Contact Us

Barbara Hall

Associate Vice President

+1 (416) 673-2296

Ryan McNally

Vice President, Sales, Canada

+1 (416) 673-2280

About IDC

56 Years | 1300 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit