IDC CIO Panel Series - Part 2: Building Resiliency & Innovation into your Canadian Digital Transformation Journey

Watch the Replay

Canada, September 22, 2021


COVID-19 has shown that Canadian organizations that prioritize adaptability and resiliency are much better equipped to roll with the punches and meet customers' changing expectations. However, the traditional definition – and support system – for business resiliency doesn't cut it in today's market. Digital resiliency is the new cornerstone for the Future Enterprise, and must be supported with multiple digital capabilities. This 90-minute webinar will focus on two of those digital capabilities: Digital Infrastructure and Digital Innovation, as chosen by our live audience at our previous IDC CIO Panel Series event on June 16 (Watch Replay).

In the Future of Digital Infrastructure, digitally driven enterprises will take a holistic approach to deployment across the digital infrastructure ecosystem. Timely access to innovative infrastructure resources both shared and dedicated will be imperative to support adaptive, resilient, secure, and compliant digital business models. But how can Canadian organizations be more innovative? As the digital economy continues to emerge and grow, businesses will need to make a strategic shift from being just software consumers to also becoming software producers. Business leaders will need to meet new customer requirements, build new capabilities and infrastructures, and form new partnerships to fuel future growth and sustainability.

Is your firm ready to ensure faster & more reliable digital services and experiences? Do you have the best infrastructure to support the development & continual refinement of your digital services & experiences? How do you overcome integration challenges while developing the capacity to deliver repeatable software innovation? Is your organization truly ready to compete in the digital economy?

Join us on September 22 at 2pm ET for a 90-minute webinar on how to build resiliency and innovation into your Canadian digital transformation journey. In addition to the IDC presentations, we will explore digital resiliency and innovation topics with our all-Canadian CIO panel. We will also dive into a digital infrastructure trends and use cases during the program. This live webinar is jam-packed with guidance and advice for Canadian organizations to succeed in the digital economy – don’t miss out on your chance to learn from our IDC, Dell Technologies and CIO experts. There is no fee to attend this webinar.


Register to Watch the Replay of the Webinar.


All event times are listed in Eastern Daylight Time (UTC-4). Click on the 'v' to view the session descriptions.

Time Event & Speakers

The Future Enterprise in a Digital-First World

Tony Olvet

Group Vice President, Research

In this introductory session, Tony Olvet will recap the most important capabilities that Canadian organizations need to master in a digital-first world, while also providing a look ahead at the forces of change heading into 2022.


Resiliency and the Future of Digital Infrastructure

Dave Pearson

Research Vice President, Infrastructure Solutions

Transformation was critical for Canadian organizations through 2020, but continued pandemic-related stresses, long-term changes in work paradigms and new challenges in connectivity, security, and application performance have led many organizations to understand that balancing transformation with resilience is critical to achieving business outcomes… and no easy task. In this session, join Dave Pearson, IDC Canada’s Research Vice President, Infrastructure Solutions to explore the internal and external stresses companies like yours are facing, and the new imperatives facing IT decision-makers in 2021 and beyond.


Digital Innovation & Creating the Future Enterprise

Megha Kumar

Research Director, Software & Cloud Services

As Canadian organizations continue to navigate a highly fluid world due to the pandemic; they are going to have to leverage “digital innovation” to remain relevant and competitive in an increasingly “digital-first” world. Each aspect of the Future Enterprise agenda will required Canadian organizations to evaluate their processes, levels of automation, and technology investment. Megha Kumar, Research Director, Software & Cloud Services at IDC Canada, takes to the virtual stage to discuss the factors that will impact digital innovation and the need to strive for a balance between innovation and resiliency.


CIO Observations on Resiliency and Innovation

Tony Olvet

Group Vice President, Research

Irene Zaguskin

Chief Operations and Technology Officer, The Printing House

Antoine Haroun

Chief Information Officer, Peel District School Board

Tariq Jamal

Chief Information Officer, Umbra

Megha Kumar

Research Director, Software & Cloud Services

Explore lessons learned, best practices, and candid commentary about planning and managing IT during uncertain times. Join IDC Canada's Tony Olvet and Megha Kumar as they sit down with Irene Zaguskin, Chief Operations and Technology Officer at The Printing House, and Antoine Haroun, CIO of Peel District School Board  and Tariq Jamal CIO at Umbra  to talk about their digital innovation efforts and plans for the future.


Innovation and Infrastructure – Fireside Chat with Michael Kurek on helping Canadian Organizations Transform

Dave Pearson

Research Vice President, Infrastructure Solutions

Michael Kurek

VP Sales & Operations, Data Center Solutions, Dell Technologies

The pandemic forced businesses to accelerate their digital journeys and focus on becoming digital-first organizations by quickly pivoting and innovating to meet their customers' expectations. During this fireside chat, Michael Kurek, VP Sales & Operations, Data Center Solutions at Dell Technologies, and Dave Pearson, Research Vice President, Infrastructure Solutions at IDC Canada, will discuss trends and use cases of how digital innovation and infrastructure-forward solutions can help organizations break the cycle of outdated digital business models to drive growth and succeed in transformation.


Closing Comments

Tony Olvet

Group Vice President, Research

Key Topics

This IDC CIO Panel webinar will provide essential guidance on the following topics:



Future Enterprise


Future of Digital Innovation


Future of Digital Infrastructure


Digital Transformation



Attendee Benefits

  • Learn why your Canadian organization needs to be more digitally resilient to thrive in the post-pandemic era
  • Hear how to adapt your infrastructure, applications and services to accelerate investments to meet a new set of organizational objectives
  • Understand why your organization needs to be more innovative with your solutions and why you will need to embed more software into those solutions
  • Learn some best practices for simplifying and accelerating your digital transformation agenda from our Canadian panel of CIOs
  • Understand how your organization compares to other Canadian organizations in their digital transformation efforts
  • Meet our Canadian CIO panelists and ask them questions about their digital transformation strategies and/or your related challenges
  • Get practical advice from your peers in Canada on how to move your organization forward as a digital enterprise

Who Should Attend

  • C-Level executives from Canadian businesses and organizations
  • Managing Directors for Canadian operations
  • Senior IT executives from Canadian businesses and organizations
  • Senior decision-makers from Canadian businesses and organizations
  • Senior Technology leaders from Canadian government organizations from all levels (municipal, provincial, federal)
  • Senior Technology leaders from Canadian crown corporations
  • Senior Technology leaders from Canadian educational insitutions and organizations
  • Senior Technology leaders from Canadian healthcare organizations


Panel Sponsor
In Association with

General Information


Wednesday, September 22, 2021



2:00 PM - 3:30 PM ET



Virtual Event on Zoom Webinar




Registration Fee
No Charge: For Canadian Technology Executives



Contact Us

Cristina Santander

Manager, Marketing & Customer Experience

+1 (416) 673-2235

Barbara Hall

Associate Vice President

+1 (416) 673-2296

About IDC

57 Years | 1300 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit