IDC Future of Work

Future is Now. What´s Next?

DIGITAL FORUM | Czech Republic | October 15, 2020


No one could have predicted the state of the world today. Besides the death toll, the current pandemic has thrown the European continent into the deepest recession since World War II. This is an important inflexion point in history and there is no return. The world will never be the same post-crisis - like the virus, it has mutated in something stronger.

In the workplace, the current crisis has been a catalyst for profound workforce transformation. Companies that have succeeded with business continuity and resilience during the crisis, were led by an agile, engaged and highly skilled workforce. Whilst no one has a golden recipe for the "new normality", we can draw lessons from recent months and prepare for the future. But how can we prepare ourselves for a constant change?  

We believe the following elements will be help us in shaping the next normal:

  •     Hybrid workplaces that increase employee productivity
  •     Automation and intelligent technologies that create the best employee experience
  •     High-performance teams that can adapt to an ever-changing world
  •     Empowerment of employees and new models of trust and leadership
  •     Lifelong learning, which fosters a culture of innovation
  •     Wellbeing in the workplace

Key Topics


Lifelong learning, digital skill gap


Workflow / task automation


Shared leadership. End-to-end accountability


Security and Future of Trust


Virtual Communications


Automation Technologies, Reshoring, Robotics and the “Augmented Worker”


The hybrid workplace (home office, smart vs healthy office)


Employee experience


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About IDC

56 Years | 1100 Analysts | 110 Countries

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC's analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG), the world's leading media, data and marketing services company. To learn more about IDC, please visit