IDC Future of Work

Why work will never be the same again?

DIGITAL FORUM | Poland | September 17, 2020


Due to the current regional situation, IDC have taken the decision to make the IDC Future of Work Forum 2020 a virtual conference. We will be hosting the event using Hopin Platform. This decision was taken as the safety of our sponsors, delegates and staff is paramount, and our communities health should be placed above all else. 


The conference will be held online.


No one could have witnessed the state of the world today. In the workplace, the current crisis has been a catalyst for profound workforce transformation. Companies that have succeeded with business continuity and resilience during the crisis, were led by an agile, engaged and highly skilled workforce.

Whilst no one has a blueprint for the next normal, we can all consider the lessons of the recent past and re-imagine constructively our future. We believe the following elements will be shaping the next normal:

  •  Working from home or in the office? Welcome the hybrid workplace
  •  Automation and intelligent technologies creating superior employee experience  
  •  High performance teams that are adaptable to a volatile changing world
  •  Employee empowerment and trust and new leadership models
  •  Lifelong learning that fosters a culture of innovation  
  •  Wellbeing in the workplace

Key Topics


The hybrid workplace (home office, smart vs healthy office)


Employee experience


Automation Technologies, Reshoring, Robotics and the „Augmented Worker”


Lifelong learning, digital skill gap


Workflow / task automation


Shared leadership. End-to-end accountability


Virtual communications


Security and the Future of Trust


Time Event & Speakers

Registration & Networking on the Platform


Welcome Word

Ewa Lis-Jezak
Regional Director, & MD - Poland & The Baltic States, IDC CEMA

Why work will never be the same again?

Angela Salmeron
Associate Research Director, European Future of Work, IDC

No one could have predicted the state of the world as a result of COVID-19. The impacts have been dire and far-reaching; beyond the healthcare implications, the pandemic has created the deepest recession in Europe since World War II.

In the workplace, the COVID-19 crisis has been a catalyst for profound transformation in working models. Companies that have maintained business continuity and shown the greatest resilience were led by an agile, engaged, and highly skilled workforce.

Everyone is speaking about the "new normal", but no one knows exactly what it will look like. Nevertheless, we can draw lessons from recent months and prepare for the future. Although the effects of the pandemic are still ongoing and continually changing, IDC feels that some elements of a successfully "crisis-transformed" business will certainly emerge.

  • Hybrid workplaces that increase employee productivity
  • Automation and intelligent technologies that create an optimal employee experience
  • High-performance teams that can adapt to an ever-changing work environment
  • Empowerment of employees and new models of trust and leadership
  • Lifelong learning to foster a culture of innovation

How to Find Time for Strategic Thinking in a Crisis

Prof. dr hab. Dariusz Jemielniak
Professor of management, Kozminski University

During an emergency like a pandemic, most people will focus on immediate concerns like survival, postponing strategic thinking until later. Nevertheless, a crisis makes strategic thinking even more necessary. In my presentation, I will focus on how to incorporate strategic thinking into current operations even in times of crisis, and how to use simple, well-known technologies and methodologies to facilitate this.


Leadership in the Time of Pandemic

Henryk Orfinger
Vice-President, DR IRENA ERIS
Przemek Gdański
President of the Management Board, BNP Paribas Bank Polska
Joanna Drewla
General Manager of Servier Poland
Zofia Dzik
Investor, Innovator, C-level Executive, Founder of Humanites Institute

Difficult decisions, changes in strategy, a new way of working, redefinition of the organization's culture. These are the things that give CEOs and board presidents sleepless nights.


IT Democratization as a Way to Digitize Organizations

Sławomir Soszyński
Vice-President of the Management Board, CIO, ING Bank Śląski

Transformation of Work, Management, and Motivation Models

Małgorzata Fiedorczuk
Senior Manager | People and Organisation, PwC

Recent months have accelerated the transformation of working models. While some new possibilities opened up, companies were deprived of some intuitive management and motivational tools. When working teams become dispersed, the choice of digital solutions is important, but it is also important to remember that giving employees an IT tool will not necessarily make them use it.


Praca hybrydowa i cyfrowe miejsce pracy z perspektywy dostępnej technologii.

Tomasz Lorek
EUC & Mobility Business Manager, VMware

Jak utworzyć nowoczesne środowisko pracy, które będzie gotowe na prace hybrydową i zapewni integrację zasobów, aplikacji, jednocześnie podnosząc poziom user experience.


Returning to the Office — How Technology Can Help

Bartosz Dobrowolski
Co-founder, Proptech Foundation

Numerous technologies and digital innovations are available to help companies return to office premises and to shape the new normal in our working environments. We will look at buildings, reception desks, lifts, corridors, and the entire path a person takes to his or her desk. We will show examples from all over the world that are used by real estate companies that work with the Proptech Foundation.


Cyfryzacja w medycynie

Jarosław Urbańczyk
Group CIO, Executive Team, Medicover

Od zarządzania ludźmi do zarządzania talentami w świecie technologii

Przemek Berendt
CEO, Talent Alpha

Rzeczywistość zmienia się tak szybko, że nie ma czasu na wahanie. Firmy muszą budować organizacje przyszłości – elastyczne i efektywne, zdolne do pracy na odległość, bez barier geograficznych czy kulturowych. Według SSON 78% firm już wdraża strategie przyszłości pracy. Potrzebne jest nowe podejście do zarządzania pracownikami i ich zdolnościami, zwłaszcza w obszarze IT. Wszystko zaczyna się od dobrego rozpoznania umiejętności twardych i miękkich pracowników i kandydatów z wykorzystaniem Talent Analytics, by móc podejmować decyzje oparte na rzetelnych danych. W świecie, gdzie lukę kompetencji technologicznych na rynku liczy się w milionach nieobsadzonych stanowisk, ważna jest także umiejętność szybkiego przeszukiwania swoich zasobów, a następnie przypisywanie specjalistów do zadań najlepiej dopasowanych do ich umiejętności. Przewagę konkurencyjną może też przynieść umiejętne dzielenie się kompetencjami w organizacji, grupie i między firmami.


The New Normal after Covid

Andrzej Borczyk
HR Director, Grupa Żywiec S.A.

This presentation will discuss what COVID has brought in terms of health and business crisis management, what we have learned and what actions have been taken, the shape of the new normal, and key challenges for the future.


Przyszłość inteligentnego środowiska pracy

Sebastian Kisiel
Senior Sales Engineer, Citrix Systems Poland
Michał Cherek
Cloud Solution Architect, Crayon

Why Do RPA Implementations Fail and How Can This Be Avoided?

Elwira Pyk
Director of Business Process Automation (RPA) Postgraduate Studies, Akademia Leona Koźmińskiego

Human and Family Wellbeing in a Hybrid Work Environment

Zofia Dzik
Investor, Innovator, C-level Executive, Founder of Humanites Institute

The Digital Transformation of Students and Employees

Prof. dr hab. Grzegorz Mazurek
Rector of Kozminski University
Dr hab. Piotr Wachowiak
Prof. SGH, Rektor Szkoły Głównej Handlowej w Warszawie
Dr Karolina Watras
Headmaster, Akademeia High School
Piotr Voelkel
Founder, VOX Capital Group, SWPS University
Wawrzyniec Smoczyński
Director of the Social Sciences Programme, Rector's Representative for Program Development, SWPS

How will educational institutions, universities, and even high schools prepare people for living and working in the evolving digital world? We will look at new faculties, new teaching methods, and the place for new technology within old walls.


Event Wrap Up

Ewa Lis-Jezak
Regional Director, & MD - Poland & The Baltic States, IDC CEMA

Networking & eksploracja Expo Zone

General Information


Technology Users - free of charge

Technology Providers - PLN 450


September 17 , 2020


10:00 am -1:00 pm


Platinum Partner
Gold Partner
Gold Partner
Media Partner


It is important that in this discussion about the future — of the organization, economy, and education — all stakeholders should speak up. All those who have an influence on the future of the labor market are welcome to participate in the Future of Work conference.

We invite CEOs, COOs, CFOs, CIOs, and CHROs to engage collectively and beyond their departmental silos, contributing to a dialogue that benefits from all perspectives. 

Technology is just a tool – a human being decides how or where it will be implemented. The future of work will not be determined by humans or technology alone, but by the two working together. Let's join forces and plan the future of our organizations.


Recap of last year's event


Photo Gallery


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Contact Us

Karolina Dzwonnik

Conference Manager

+48 694 344 573

Katarzyna Wodzinowska

Senior Account Manager

+4822 548 40 50

About IDC

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